Customer Reviews for Victoria Motors Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Victoria Motors Inc

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Gerald B. on

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Nothing, excellent service.

David H. on

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Customer did not leave a comment.

bernadette G. on

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Customer did not leave a comment.

Adetunji O. on

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Satisfied

John T. on

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The unload guys, Matt and Aaron did a great job, they both were professional and went above and beyond.

Cari K. on

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Customer did not leave a comment.

Christopher B. on

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Upon arrival there was no greeting. All information was given by me. The truck or equipment was not checked he just took the key. Only conversation was the questions I asked.

mark H. on

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Allen H. on

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The trailer was not well maintained, in fact the strap tighteners were so rusted it took a long time to get the straps tight enough to feel comfortable that the car would not move. Then when I got the car home it was very difficult to loosen the straps so I could get the car off the trailer. I pointed out this situation to the technician who received the trailer and he agreed it would need quite a bit of WD-40.

Ron H. on

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We were not able to pull our motor home into the site for hookups. Also after 3 confirmed conversations with u-haul , we were told upon arrival that we could not use the tow dolly that we had reserved for our vehicle, had to use a trailer, more money, and the area rep Jordan told us we would get a $50 credit for the inconvenience and rate increase which never happened. Also told after we arrived ( not even mentioned before) that u-haul people do not hook up equipment without another fee being charged. Was not a good experience

Richard S. on

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Customer did not leave a comment.

Schuyler S. on

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We were lied to, given a broken truck, had poor communication AND had my husband's wallet stolen by an employee when we returned the truck. We were promised a certain price that was not honored. It has been a TERRIBLE experience and no one has been willing to help.

Teresa W. on

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Kathleen S. on

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Michael R. on

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Manuel P. on

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Cleanliness of the location was a little disturbing. Attendant was eating lunch at desk and finished his plate before assisting me. Paid an additional cost to have car removed off transfer system, not fully released properly the first time and attendant had to remove another chain.

Candice M. on

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Carrie V. on

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Raphael P. on

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I rented a lot from you guys and I will never rent again. You changed my day of pick up 8 hours before stating that it was not possible. I had to leave the players golf championship where I paid 500$ for a ticket to get that truck because I had no choice. Then change the pick up location. It ll was told it was because of the one way rental. This is absurd and I’ll make sure everyone I know knows about your customer service. Never again. Thanks

BRIAN W. on

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Overcharged

James H. on

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Customer did not leave a comment.

GALO R. on

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Diedra A. on

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Ken H. on

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Roderickus S. on

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glen R. on

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the edgewood avenue location,(near lem turner rd)were very disorganized!!they did a terrible job....however Victoria motors saved the day, they were very helpful,and courteous,they may have saved us from going with Penske,on our future needs.

Eric B. on

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Do a surprise check on your u-haul renters to make sure they are up to par for u-haul standards

Caspolica T. on

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Customer did not leave a comment.

WILLIAM G. on

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Customer did not leave a comment.

April W. on

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Customer did not leave a comment.