Customer Reviews for Viking Shell

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Viking Shell

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Gordon G. on

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The vehicle was great but the cargo area was quite dusty. Minor detail and a great experience overall.

Tony B. on

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Customer did not leave a comment.

Scot N. on

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Customer did not leave a comment.

ron m. on

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We had to drive 170 km out of our way to pick up at this location which did not impress us in the least. When we arrived there was no truck and the owner did his best to help us out. The gentleman i talked to from Uhaul was very polite and very helpful. We all got it figured out in the end and we were satisfied but a nightmare til that point.

Walt B. on

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Customer did not leave a comment.

jim h. on

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We needed the U-Haul for Tofield area. The Tofield U-Haul went out of business a year ago. Because of this we tried Sherwood Park which had no vehicles available. Then we tried Edmonton which had one but it had to be back at 5 pm which we could not do. By going to Vicking to get a U-Haul we had to drive 68 Km to Tofield and back. Why should we have to pay .69 cents per Km to and from Tofield because you do not have U-haul anymore in Tofield? Also I filled the gas up over what the gauge said when I took it and and they charged us $10.63 for gas. Over charging for Km and gas makes your rental a poor deal.

Trudy J. on

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Customer did not leave a comment.

Springpoint C. on

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Vehicle was clean and well maintained its just that the back door was leaking water and luggage and furniture got wet

Don M. on

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Jason the operator in Viking was very helpful and efficient. The only complaint i have is with Uhaul website and it is that Viking was not listed on the companies website as a drop off location.

alex r. on

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Everything worked well

JAMES RONALD T. on

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Customer did not leave a comment.

mark m. on

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Very quick dropped off and left in under 10 minutes.

Rick B. on

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Customer did not leave a comment.

al c. on

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Collin S. on

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Ensure equipment is ready for pickup and not parked in mud holes. Also ensure staff is willing to help instead of taking other non-U-haul customers first.

rob c. on

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Customer did not leave a comment.