Maybe list change of hours open during holiday's would help. Other than that, I had the best customer service I could possibly have. Thank you so much for explaining what to do when turning in a vehicle during closed hours. Thank you, Thank you !!!
Janine W
Customer Reviews for Vintage Transport Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I didn’t see any issues with the trailer I had. Everything worked great thank you.
DENNIS MNicest trailer I've ever rented
THOMAS MI wish they were open Sunday mornings, but that's not as important as good, friendly service, which they provide.
SCOTT HStaff was helpful.
Emily CConvenient after hours vehicle drop off location.
Silvia BSuper streamlined process. The guts at Vintage were knowledgeable,helpful and friendly. Definitely would recommend them!
MICHAEL EAlways helpful. Ist rate
MICHAEL VFirst rate operation easy to drop off equipment at night
MICHAEL Vdesk clerk was friendly and helpful
Cassandra Lfreindly courteous salesman who put me first, Well done.
CURTIS MGreat job serving my family.
GERALD HFirst rate outfit Great team to work with Easy access to drop off rental after hours. Great choice u-haul
MICHAEL VStaff were very friendly and helpful
Douglas TGreat customer service. Easy pick up and drop off of equipment. Dirt yard. Tires on the trailer were not looking good. Overall a fine place.
PAUL DNoah went above and beyond. 👍👍
LARRY GStaff is always friendly, helpful and make the process super easy!
SHEILA RThe key drop box is not visible when looking at the building and was missed when the truck was dropped off.
NATALIA MAlways great service.
Daniel SThey said there was a lot more gas than what was in the 10' truck and the interior was muddy. They charged me for gas even though I took pictures on the app of the fuel level and even put a little more gas then I got it with in the first place. I spoke to customer service and they said they couldn't refund the money because "there wasn't enough proof" and that I hadn't taken my own extra pictures aside from the app.
YELENA MQuick in and out, friendly, and helpful!
CYNTHIA BQuick and efficient
KYLE HEverything went very well
DANIEL GGreat and quick service
ALEJANDRO TI think the insurance is overpriced.
Brian SPlace was closed at 3pm when we dropped off. No clear indication of how to leave the truck. Also saw a frustrated customer there to pick up a,truck and no one to help her.
Tracy SNothing. evwerything was simple. The staff was amazing. I will definitley be back.
KARI RThey are super efficient and nice people
THOMAS MGreat customer service from Anna at this location!!
JOHN TMake sure you clean the vehicle
WENDY SVery easy
TROY FService the vehicle better. Tires were low on air- low tire pressure prompt flashes then stayed on, fluid was low- fluid light flashed then stay on, and air conditioning did not work.
MIKE PSpeedy rental, good vehicles, super good mileage and a fast return too!✌️😁
MICHAEL CThe visor in the truck was broken and would swing into the drivers view at every bump. It was a very unsafe drive.
NATHAN SJust continue to be helpful and Friendly has you haves been with me!!
SALVADOR GThe people working there were very professional and actually fun to interact with. Great experience. Not the closest U-Haul dealer to me but I will be driving the extra miles in the future.
THOMAS PEverything was smooth & employees freindly and knowledgable
John PAmazing staff. Very happy with all of their help! Thank you!
CODY SUhaul always solid and reliable, trucks are comfortable
EMMET RYour staff is doing a great job. Keep up the good work.
RANDALL MNot have it parked in such tight quarters
DONALD HNothing, very helpful staff!
CLIFFORD HFrom booking to pickup to drop off the whole experience was easy and stress free! The truck ran great and pulled the tow vehicle without any real effort - Thanks!
Robert LGreat service and fast rental processing.
JON EExcellent service.
REESE WGood fast service, dropped off and left in 10 minutes
JOHN KClean the equipment. It was not even attempted to have clean and ready for the next renter. Cigarette butts and ash all over. Not wiped down. Prices were very high especially for such poorly maintained equipment.
IAN EExceptional customer service!
DANIEL GFirst time dropping off. No wait. The guys disconnected the trailer and I was on my way. Great job.
Rich ZTruck ran great, but really dirty inside and out! Also had a high pitch squeal when driving on the freeway. Very distracting and frustrating to have to listen to constantly while driving. Otherwise, I would recommend highly!
WENDI UHorrible safety violations! I took video of my whole experience and I want to share it with your corporate. Please let me know where I could send the video to what email.?
Eric CGreat customer service, short notice use, very accommodating and provided exactly what we needed for the job. Will return again!
ROBERT sU-Haul computers were down. It’s out of there control, BUT, it is in someone’s control to have this system up to par and if not, another system in place to execute the rental commitments. I had to pay more for my rental than what I should have because the right information was not related to me properly.
SOPHIA C