When hooking up electrical connections for the trailer lighting the lights would not illuminate. If I had not had an electrical tester to verify that the plug on my vehicle was getting power we may not have known for quite some time that the pigtail they were using was damaged. Upon replacing the pigtail, the lights worked properly but that was after the suggestion was made that I take my truck for service checkup which would have been a waste of my time and money. Also, The location I originally had on my reservation was not renting one way trailers and the destination location was apparently closed for 2 weeks. This caused me to have to drive across town to another location to pick up the trailer and also created complications at the drop off point. Overall I would say uhaul did everything they could to make this experience a nightmare. I hope I never have to rent another U-Haul in my lifetime. Your reservation system is not just inadequate , it is a problem in itself , selecting pick up and drop off locations without regard to availability or scheduling. Then supposedly they send out text messages, which I never received, that are supposed to inform you of what your REAL reservation is. It is just a total failure and really inexcusableBob F.
Customer Reviews for VIP 6 Tobacco & Vapes
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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It was fast and easy the rental was very knowledgeable and helpful thank yousean C.