Customer Reviews for Virgin Automotive Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Virgin Automotive Inc

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Shawndrea G. on

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Everything was great

Patricia L. on

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Richard S. on

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faith S. on

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Chris always takes the the make sure the trucks are in tip top shape. He answers all my questions and is extremely helpful.

jesse W. on

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Noel I. on

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robert R. on

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Tanisha G. on

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Great place for a usual rental

Steve S. on

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It was a quick drop off. Nothing to improve.

Frank M. on

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when I made a reservation at hyannis U haul and went to pick up the truck they said they had no vehicles. I had to spend 30 minutes on the phone and then to go Virgin Automotive in Yarmouth to get the truck overall the truck was good but the hyannis location screwed up and made a reservation for me that they could not honor. When I went to Hyanns they had two trucks in the lot but would not give me one. Overall I believe I should get a partial refund or discount.

Tim R. on

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Scott M. on

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Thanks Virgin Auto

Paul L. on

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Jessica J. on

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Colin D. on

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John J. on

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David T. on

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jefferson B. on

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Evan L. on

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Chris was extremely friendly and helpful.

kristen K. on

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Rosalyn C. on

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Nothing, it was perfect!

jennifer M. on

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Chris is amazing and a pleasant person to deal with!

William H. on

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Very helpful and knowledgeable

Mary C. on

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Virgin Automotive was the best. U-Haul sent us on a 7 hour nightmare in search of a 10' truck. It was originally scheduled for a noon pickup in Orleans, MA, but the price was $100+ more than what I was quoted so I cancelled. I eventually got the truck I wanted,. at the correct price, thanks entirely to the owner of Virgin Automotive. U- Haul needs to overhaul their online reservation process: When choosing a destination the question is asked if you could be flexible. I originally chose Springfield, VT, but if I would agree to drop the truck off in Brattleboro, VT U-haul would drop the price by $106. Someone interpreted that to mean Brattleboro was my first choice, and in order to get the discount, I would have to drop off in Greenfield, MA. That would have been rediculous. In the end it worked out and there are some very good people we encountered at U-Haul, but they were not empowered to correct the price. That is, until we got to Virgin Automotive. And he fixed it. I hit recommend Virgin Automotive to anyone in need of their services.

William D. on

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Thanks

ryan L. on

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john R. on

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ryan L. on

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Great experience

Justin W. on

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Rich B. on

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steven C. on

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Michael S. on

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