Fix bugs in the app, took over 30 minutes to get equipment.Daniel B.
Customer Reviews for Vista Storage of Green
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Joseph E.
Overall happy with the few months spent at vista storage.scott c. | Overall Experience
My brother was the driver and he thought the truck did not handle well.Robert A.
The management was great always looking out for their customers and keeping everyone informed to changes. Would highly recommend them.JEFF B. | Overall Experience
Customer did not leave a comment.Kathy T. | Overall Experience
Customer did not leave a comment.Gary J.
I filled the gas until the pump stopped at a gas station literally 2 miles away from the rental location. I am confident that the tank was full. I am afraid that this may be a scam on the part of the rental location- add a relatively small gas charge in the hopes that the customer won't complain.Wendi D.
Customer did not leave a comment.ALICIA R. | Overall Experience
Customer did not leave a comment.RONALD M.
Customer did not leave a comment.Michael D.
Customer did not leave a comment.Alan S. | Overall Experience
Customer did not leave a comment.LOUIS M.
The 27' truck I rented had no tie down rings on the floor or on the sides, just narrow wooden strips of wood that didn't have enough "stand off" for me to use to use my tarp straps or bungee cords. Could not secure my cargo properly.Dennis M.
Very friendly and welcoming man at the desk!Alexis R.
Customer did not leave a comment.David V.
The Manager and employees were very friendly and helpful. However, our catalytic converter was stolen off our RV after less than a month at your facility. This was a very costly experience and we have moved to a more secure storage facility.ralph d. | Overall Experience
Customer did not leave a comment.michele i. | Overall Experience
Friendly professional individual.Edward S.
Customer did not leave a comment.DEAN M.
Awsome staff, clean and dry storage facility.james A. | Overall Experience
Really nice storage unit! I called in to get a unit and they were sold out of the size I wanted. About an hour later the guy called me back, he had checked the lot and actually found someone that had moved out. He cleaned it out for me and made it available so I could use it right away! So nice, friendly, and helpful. The lot is really clean and feels very safe, and after initial setup I could get to my unit whenever I wanted. Thank you!Khari S. | Overall Experience
You have a wonderful storage facility everything was great! I appreciate you!michael f. | Overall Experience
Customer did not leave a comment.Brenda L.
Customer did not leave a comment.BRIAN B.
Over priced, dirty. Indirect pricing. Inconsistent. Hard to reach by phone even for a simple question.Christopher B.
Purchased a new home, so we were able to move items in storage to new home. Would use Vista Storage again if needed. Would also recommend Vista Storage to friends and family.sandra b. | Overall Experience
See you in the fall !James H. | Overall Experience
The friendly staff was helpful and we appreciated their professionalism. That’s how a business should be done!!JIM B. | Overall Experience
We were very pleased with the service, cleanliness of units and property, and the ease of access for our moving crew.Gail Z. | Overall Experience
Customer did not leave a comment.Edward N.
Customer did not leave a comment.Julie D.
Great serviceMICHAEL B.
Customer did not leave a comment.jeff d. | Overall Experience
Customer did not leave a comment.SCOTT F.
Customer did not leave a comment.PAUL M.
Everything about my storage experience was perfect. The service was always nice and flexible.Justin D. | Overall Experience
Customer did not leave a comment.BARRY D. | Overall Experience
Truck and trailer maintenance was lacking. Also, going into the stores is painfully slow.Christopher T.
We are so grateful for Vista Storage, the Owner Ryan and his amazing staff. Thank you for the great service. We will remember you again if needs arise in the future. I highly recommend this storage facility!KAREN M. | Overall Experience
I had a unit here for close to 2 years. The staff was always helpful with whatever questions or needs I had. The facility is secure and well lit. I never had a single problem while I rented a unit there. I in fact had referred a friend and she also had a unit there for some time. If I needed a unit again I would most certainly return here.KIMBERLY R. | Overall Experience
I have rented several storage units from Vista Storage of Green over the last couple of years. I also had to rent trucks several times. Louie and Ron have always been very helpful and accommodating. I've recommended them to several friends. I'm sure if I have a need in the future, I will use them again.ANGELA H. | Overall Experience
Customer did not leave a comment.Traci H.
This is an exceptional storage site. I stored my my 30 foot travel trailer here for about 6 months. The monthly fee was responsible. I left because I found a location three minutes from my house.brian t. | Overall Experience
Completely review and revise your EAlert system. It is appalling. After years and many, many rentals, an EAlert was placed on my name. After 45 minutes, the problem was resolved and initially attributed to my name accidentally being clicked instead of the offending Dave Weavers's name. But, after talking to customer service at Uhaul, I was informed that, essentially, the EAlert system flags every Dave Weaver in the USA. So no notice can be sent to a single Dave Weaver (like me) when the EAlert is place. The only way for a customer to know when they have been...KELSON B.
Customer service was flexible and excellent! Will definitely rent from this location in the future.Julia S.
There was a customer picking up a trailer in front of me. Now the attendant stopped and got me rolling because they were have of problems with the trailer lights. I'm grateful he got me rolling as I was behind schedule. Trailer harness testers are all over and could have diagnosed this fast. Not sure if that was available. Your harness works or it doesn't. Maybe an alert to check that before showing up.Brian J.
Customer did not leave a comment.Seth S. | Overall Experience
Customer did not leave a comment.MICHAEL B.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.EMERY G.
Very good customer service. Nice location.Michael W.
Customer did not leave a comment.DENNIS T.
Customer did not leave a comment.Brian J.
Customer did not leave a comment.DANIELLE T.
Customer did not leave a comment.William N.
Customer did not leave a comment.dawn R.
The gentleman that helped me was very professional. He was also very customer oriented. Went out of his way to help me and others that walked in and needed a rental.CHRISTOPHER E.
Customer did not leave a comment.teresa R.
Customer did not leave a comment.Stephen Y.
Nice storage units and helpful employees. The only good part of my Uhaul experience.Jeff D.
Super easy return, having the key box and all. Thank you.Lynn M.
Customer did not leave a comment.RONALD S.
I ordered and was charged for an appliance dolly that was not in the truck.Terry R.
Although we had to pick up late due to the previous renter locking the key inside I was notified and the problem was quickly resolved within an hour.onen B.
Customer did not leave a comment.Eric S.
Very helpful and friendly. Good customer service.Mark A.
Customer did not leave a comment.Daniel A.
Customer did not leave a comment.daniel B.
Customer did not leave a comment.Gregory K.
Customer did not leave a comment.Timothy W.
One wiper blade was shredded and it was raining. Could not take second load. I could not see.Dianna J.
friendly, accommodatingSusan G.
very nice to work with, friendlyRonald G.
Customer did not leave a comment.Robert K.
Very helpful. Had the truck I needed for 3 hours.Kevin A.
Easy, convenient, and professional service.Scott S.
Great job!james P.
Everything was excellentLonnie K.
The overall price of the truck for the short amount of time i used it was outrageous. I will never use UHaul again, and use another rental company or pay someone to move anything i need moved. The final bill for the use of the truck for just a few hours and under 60 miles traveled and to add 2 gal of fuel was over $100. I will make sure i tell everyone about the high price for your truck.Gordon M.
Self check in was confusing could not figure out the return timeJoseph C.
Customer did not leave a comment.Andrew J.
It took a really long time for my approval process to happen using the app. In the example video it's nearly immediate but it took 20 minutes of me sitting and waiting to move on to the next step.Megan B.
Customer did not leave a comment.mario C.
Customer did not leave a comment.pete R.
Customer did not leave a comment.Richard M.
Customer did not leave a comment.Jeff Z.
Very friendlyDan P.
Lots of help, very polite and personable.Christina B.
Customer did not leave a comment.nancy H.
Nice clean and safe location to drop off the trailer. A+James S.
Customer did not leave a comment.Kenneth K.
Customer did not leave a comment.Christopher L.
Customer did not leave a comment.Jessica L.
Friendly and knowledgeableJohn T.
Customer did not leave a comment.patrick Z.
The front end alignment was way off, but still drivable.Todd M.
Everyone was great and very helpful. I've used them several times!!ANGELA H.
Customer did not leave a comment.amanda C.
Customer did not leave a comment.Nancy L.
Customer did not leave a comment.Cyle V.
First of all, I was misinformed as to where I was supposed to pick equipment up at, therefore setting us behind by 2 hours. We were given an old truck with 116,000. miles on it to tow an auto transport that I had to stop to inflate tires on because somebody didn't check them. The trucks transmission screamed when driving through the West Virginia mountains and all I could do was continue to pray that it wouldn't fail! We are not happy with Uhaul at all!Jerry M.
Customer did not leave a comment.Steven Q.
Customer did not leave a comment.Jason R.
Customer did not leave a comment.Dawn B.
I think everything was taken care of with great customer service!! No complaints!Debi G.
Friendly peopleTONY G.
large parking facility for easy drop off or pickup.bob T.
Customer did not leave a comment.richard S.
Drop off location was great. Clean, and the gentleman there was super friendly and very helpful.Apurva L.
The countermand was an expert. Fast and efficient. The tailgate on the trailer was not working well and was almost dangerous.randy A.
Customer did not leave a comment.Mark J.
No problems. Easy in and out!John J.
Awesome location. Will be using them again real soon!Mark J.
Customer did not leave a comment.nick B.
Staff very helpful and courteousJoyce W.
Customer did not leave a comment.Timothy W.
Customer did not leave a comment.NICHOLAS A.
Customer did not leave a comment.ANDREW M.