Always well taken care of. Favorite U Haul in town!
vista c
Customer Reviews for Vista Truck Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always so well taken care of. The best U Haul in town.
vista cThanks! You made it easy!
ANN LFast, hassle free service!
RICHARD FThe online check in needs to be better improved. Ladies in there were so sweet even though I had such a rough morning. They made it so quick and easy after verifying a few more things.
Asia AI don’t know where to begin in condensing this nightmare, so I will keep it brief. The staff advised us to take our truck and come back the next day for our car transport. I received a phone call on my way home from the staff stating they will only be open until 12pm, not the 4pm stated hours. Then I was informed they will only be open until 11am. I called the location the next day at 10:15am and no one answered. I arrived at 10:45am and no one was on location and everything was locked up. I called and no one answered. I then called Uhaul direct who redirected me 3 times to Oceanside where I began my journey. The people and company in Oceanside where I originally attempted to rent from before being redirected to Vista, were great. The Vista location left us stranded with no options, no outlets, and nowhere to go. The management of that location should be required to endure what we endured to continue business, or shut it down. I am a businessman myself and would love to discuss my situation with someone who wants to maintain or improve the Uhaul business before it goes away due to customer experiences like mine. My cell is (209) 535-7708. My email is dml020980@hotmail.com. I look forward to hearing your response.
DAVID LVery helpful and friendly!
THOMAS MI wish they had been clear about being able to drop off the trailer after-hours. It would have saved my students half the cost.
JASON ZI think you guys always re friendly with the customer
AARON MRon made checking out and hooking up very easy. Upon return the staff was equally efficient.
ROBERT EThey closed at 4:00 requiring me to drop it off after hours. The UHAUL after hour drop off process is not easy to use.
MARK MTruck was super clean, friendly and knowledgeable staff. A+
JAMES GSuper friendly and helpful. I would recommend!
EVANGELINE ZAbsolutely excellent customer service experience. Called 1st and agent was polite and cheerful plus answered questions quickly and accurately. At office was taken care of quickly and professionally as to rates and services. My best experience ever at a rental location.
EMILIO PThis is the second time in the past month that I have rented from this location and they have been friendly, efficient and fast! Thank you!!
Jeff GEverything was great! The trailer was well maintained and had good tires. I did not have any concerns about the condition of the trailer. Easy to pick up and drop off! Thank you!
LEONARD ZStay pleasant and professional .
PETER KNice and friendly staff😬👍
JOSE SLady was very nice
LISA CThe person in charge, Rose Anne, is phenomenal!
ANTONIO SMake the miles driver more affordable.
Dale DOutstanding customer service , efficient , intelligent and professional services .
HENRY UKeep being understanding.
TOHANA RThe only issue I had was that I arrived early so I could be first in line upon opening as I was in a time constraint. I stood at the front door waiting. Meanwhile another gentleman came to the back door about 15 minutes later. His door was opened first and I was not even acknowledged. It really upset me. You need to specify which door is the front door upon opening.
Ethan SThe guy that helped us was fantastic! Knowledgeable, efficient, helpful, and friendly. Excellent experience!
TERRI SN/a
GREGORY TThe customer service was very helpful
Eric PDropped off at night This location had 24 hr drop off
BRANICE APicking up was easy- dropping off even easier
MARK WGreat customer service
RAYMOND SThe ladies were nice and very helpful.
MICHELLE MNothing really! It was amazing service they brought my uhaul to the front ready for me to drive and it was an easy check in and check out process! They were also really nice, definitely reccomend !
Maile MThe service was excellent.The attendant was really nice able to provide a proficient and knowleable and procide me with equipment necessary to conduct my move. Definitely will be looking forward to utilizing these services again and will recommend to friends and family. Thanks for making my day.
Jorge OWell the ladies were not there today but the owner and guy friend were very helpful. I was in and out of the office within minutes and they secured my trailer for me. Great service... Note, the extremely nice ladies have Tuesday's off 😉
SEAN MThis location always does a great job. It's the reason I use them even though there are outlets closer to my home.
BRIAN MCloses at 4 which seems too early, bldg was very basic and they did not have the furniture dolly I ordered. Some staff was early
MARC SNo one explained to me i was getting charged for miles i figured i could pay more for unlimited miles. Last time ill be using U-Haul
HARRISON WVista Truck Rental is the BEST Staffed company I’ve ever seen. They always make me feel like I’m the best customer. Keep up whatever you’re doing it works!
RAYMOND STHe ladies thaat helped me were fantastic!
Clarke CFriendly efficient knowledgeable ànd very professional location and staff
HENRY UI thought the staff did a great job letting me know how everything in the truck worked. Pickup and drop-off were easy and fast, and the staff are very friendly!
CRAIG PJerrica was awesome: got me dialed in the night before mine, in and out in 10 minutes. Returned the truck hours later and again, in and out. Super professional and efficient. Great job
Jeremy WRosanne was cool. She helped me connect my trailer and explained how to use it.
Shawkat HTHEY WERE THE BEST. VERY PROFESSIONAL, VERY KNOWLEDGEABLE. GREAT ATTITUDE. THE LADY WENT OUT OF THERE WAY TI HELP US. VWEY HAPPY WITH THIS UHAUL ESTABLISHMENT. THUMBS 👍 UP
MIGUEL MIt was fast and efficient. They were very friendly!
CATHY BExcellent service
JOSE CThere is nothing that the company needs to improve on, the service was prompt and impeccable. I will definitely be back for their services. Thank you!
OLIVER DGreat service. Easy hookups. Quick help and instructions when using the trailer.
FORREST SThese ladies were very helpful, attentive, and professional! I always use this location for these reasons.
HANNAH MThe ladies who checked me out and in were fantastic.
DEBORAH KThere was nothing I can recommend changing. Customer service was amazing, renting online was easy. Pick up and drop off was smooth and very fast.
ELIJAH DThe staff in this location are very friendly and courteous. Big selection of vehicles and trailers. I've been going back to this location for the last 15 years. Highly recommend.
MASOUD MThe ladies this morning were very Professional and Helpfull. A+
SEAN MNothing, Staff was great!
RICHARD MIs gud
ANDRES MAnnie has no business working there! She was rude to me and had very poor customer service alills. Needs to be fired! I always rent uhauls everywhere but wont go back to that store call me at (760) 409-3721 i would like to file a formal complaint
JOSE MThe woman setting up the contract and hooking up the tow dolly was helpful and knowledgeable
PAUL B