My appointment was booked a week prior. A day prior the scheduling changed the location. The day of, the new location called to inform me that they would NOT have the trailer I scheduled to rent. 45 minute prior to leaving to pick up the trailer a new location was finally found to have the trailer I reserved a week prior. I have no idea how this business model work for you all. It was truly a really bad experience. I’ll note the that folks at what was finally the pick up location were amazing. They are the only reason this was not a total disaster.
Ryan W
Vista Truck Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vista, CA 92084
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Tha attendants were professional and courteous. I didn't have to get out of my vehicle , they handled the return process of the trailer like a well oiled machine. Thank you.
david hThe app was not working well but the truck was great!
FRANK LHave the truck ready at the proposed time of arrival and clean the floor in the back of the truck. Maybe get the truck inspected before the customer comes to pick it up and drives it 50 miles. Check engine light was on the whole time.
Christopher WI now only use this location based purely on RoseAnne's warm and friendly customer service. She brightens up my day when I come to rent a truck
Lorna H