I wouldn’t go anywhere else top notch people ,thank you very much
DAVID S
Customer Reviews for Vista Truck Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great location, truck was clean and ready to go when I arrived. Staff was extremely professional and informative on what I needed to know.
Kirby KExcellent service by the 2 ladies there, especially Jerika. She gave very prompt service, help and advice. Truck was readily available and clean. Thank you for a great experience. Will rent again and will highly recommend this location.
Angela ABroken wire on trailer that I pointed out to the rep installing on my truck. They shrugged it off. While using the tailgate realized it was binding excessively to the point of being difficult to use during my time that I returned a day early
Gavin MThe inside of the cab had white dog hair, and the floor mat needed vacuuming. However, everything else was perfect!
Joseph JAlways great service never had a problem. Great staff trucks could use an exterior watch from anyone lol .
ANDRE HThe ladies that run the desk are fantastic! We always choose this U-Haul location because of the excellent service.
Laura GAlways great customer service!
Doug DWhen I went in to get the pick up truck initially, the gentleman working was not very customer service oriented. I reserve the truck for a later time. When I went back to pick up the truck, he said it had a flat tire. I don’t know why you didn’t check the truck while I was there the first time reserving it. They close at 4 o’clock and my reservation was for 330. I didn’t have time to drive around and find another truck so I took the box truck that they offered me which really caused me a lot more inconvenience and physical labor. The woman that was there when I picked up the truck was helpful, but it was really too late to look around and find another truck. I just wish he had checked when I got there the first time and reserved it instead of wasting my time.
jessica wThe are very friendly the people who work there thanks
Maria MHad an issue with the parking brake wish he was a little bit more diligent about checking the parking brake or helping us check the parking brake because after we turned it off, it turned back on and caused issues and had to be taken to a repair facility
Nicole DAll went well
Peter RIt gets, to a point, of saying the same thing, just different wording…however, in this case, this place IS AWESOME!!!! Professional, very efficient, to the point, in and out, never try to upsale, ALWAYS, looking out, for the interest of the customer!!!
Rev RThank you for your services of this RENTAL and I’ll be using you in the near future. Have a blessed day.
RICARDO RLeaves on outside and in back of truck. Cab was clean.
Todd GThe Van was extremely dirty inside and outside. The Van was on empty when I picked it up. The staff was very friendly which was the only upside.
Teyonye MThey made everything Quick and easy even though I showed up 15 minutes before closing on a Sunday and it was hot as F**k out side..
Sean SThere was dirt in the trailer. It wasn’t swept out.
Bernardo JAll good very good staff and clean trucks
Robert MGreat experience with Vista store. Friendly and efficient
Aaron mVery nice staff/ Very quick and easy rental. I will use them again. Thank you
CLIFFORD HNice people. Great equipment Simple process
Karl Mlike all rentals check for and photo dents/ dings the truck ran well and had adequate power to climb
Nicholas CI was charged more than the contract and not told why
NATHANIAL BGood communications and clear instructions.
RONALD MUGH, such a filthy drunk and no credit for riding around in a cat pissy smell truck, all kinds of deris and looked like they never washed it. i am appalled. a big sign in store says do not rent dirty trucks, well you missed the mark there. CALL ME or credit me. truck i rented had 108k miles on it. a/c worked well.
Uriah MVery helpful and friendly
Alexander JProbably best experience to date renting from U-Haul. Fast check-in. Hook-up and brake light testing in under 5 min. Return drop was even faster. Unloaded and handed them the contract for check out. ~ 2 min? Awesome! Thanks.
Hans LStaff is always professional, friendly and welcoming....have been coming here for over 15 years.....
Mike AThe lady on site was out in the parking lot ready to help me before I could even step out of my truck. She unhooked the tow dolly in a matter of seconds and was super friendly. I was on my way immediately after.
BRENDTON BEveryone there was very helpful .
David HBest uhaul experience yet. This staff knows how to move some trucks and get customers on their way quickly!!
Tony GTrucks could have been washed lol.
ANDRE HI wouldn’t change anything. Very pleased with the Great customer service! Johnny
JUAN RAWESOME CUSTOMER SERVICE
Crystal CThe Guys are super nice and helpful.
Sofia ogreat reliable staff
Eileen SAs always a great experience. The team is capable and more than competent in delivering a positive experience.
Bob MService at this location was extremely good. Great staff very friendly and professional.
Steven RNothing. The two ladies working were very FAST and EFFICIENT. Very friendly.
zeke cThe staff were friendly and helpful. I dropped off after hours and everything went smoothly. Will definitely be back to this location.
Christina FEveryone was Friendly and courteous. Keep up the great work!
JUAN RCustomer service was excellent
Patrick VCustomer service was excellent
Patrick VEmployees were professional and familiar with what they were selling. Equipment was in good shape.
Thomas SPickup was quick and the Clerk was so pleasant with plenty of smile and conversation.
Shirley TOverall experience was solid. Prices compared to Budget rentals through Costco are 2x, but alas, there was no Budget truck available while UHaul had plenty available.
Michael RThis location is ALWAYS friendly efficient and never has a turnover - showing great loyalty amongst employees - it is always a pleasure to rent at this location
Eileen SI have been renting for years at this location,great service!
gregory wClosed at 12pm for Sunday, lot clean and easy to park and deliver
Brian WThanks
Pamela QThe van was not ready until almost 2 hours later, pickup was a mess and then to top it all off I got overcharged for fuel even though I have a picture of how I left the tank. When I called to have the bill changed they rudely said to just call 1800-gouhaul and take it up with them. Not returning there
Nicole PFriendly and excellent service
Ashley TYou guys are great!!
Larry SThe call the night before from corporate U-Haul saying there might be a problem with the rental of the Box truck was unnerving and I hated that part but the office had the truck for us and they had plenty of them so I don’t know why corporate said there might be a question whether there would be one for us otherwise the gals that run it are fabulous and if we don’t have problems with corporate again, we would obviously rent from you at that location
Margo EA+ Customer Service. Good Equipment...
Sean MA+ Service
Sean MGot lucky when a larger trailer became available on our pick up day and we got a clean unit hooked up and we were on our way quickly!!
trumbull kStaff were exceptionally pleasant and professional, the easiest check in and out I have ever had!
Jacqueline GThere was a hold on my rental due to a balance that was paid a year ago it took 30 minutes to clear on your end and $25 that I had to pay for movers to sit and wait for this to clear im very upset and will be writing a review
Michael P