Customer Reviews for Wagners

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wagners

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Tiffany C. on

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If I have a reservation set for 9:00am then the facility should be open at that time not 30-45 minutes later. This has to be the worse experience I have had using UHaul....

Dustin C. on

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Alyson S. on

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Issa D. on

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Sean E. on

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I have several issues. The location was late to open. The owners were incredibly rude to my mother who picked up the UHaul truck. The location also smelled of marijuana. Highly unprofessional and a poor experience.

Jay S. on

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ken C. on

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evidently the computer system adds insurance without your knowledge. just read your statement before you sign. I did get a refund on that 16+ dollars. Thank you Carl and Ryan

Rochelle P. on

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Everything was great. Easy pick up easy drop off.

Beth S. on

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Frank W. on

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Donald S. on

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Richard A. on

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When I arrived to pickup the truck that I had rented it was no where to be found on the lot. I contacted the manager through a phone number that was provided by the app as an after hours support I received no call back. After several phone calls to customer service and 2 hours I finally was able to get a truck. I had to drive to another location and pick it up. I am not one to complain much but I truly do not understand a lack of service to this degree. If I am unable to get this rectified I will not be using U-Haul services ever again in the future.

Nicole F. on

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ALONZA S. on

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Place closed early. This location didn't have the supplies that I preordered.

Steven W. on

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Carl was helpful and to the point

Rodney S. on

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Jonathan K. on

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DONALD D. on

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Girma A. on

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mark K. on

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Carl was so helpful & we have already recommended Carl at this location to friends!

Stephen S. on

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Tasha J. on

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herny S. on

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Anthony R. on

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Evan C. on

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Gregg W. on

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Greg B. on

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My only issue was when I brought the trailer back to U-Haul at about 2:30 pm. The business was closed, no one was there, and I STILL don't know if they got me checked back in. Their store hours were posted as being 5:00 pm, so how do customers manage to ensure that their paperwork is finished out if nobody is there? A bad ending to a good rental experience.

Douglas T. on

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A+++

Thomas I. on

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I did not choose this place I showed one closer to my move in place so I had to go 30 minutes further than I wanted.

CURTISS W. on

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Great service. Easy rental and return.

Jessica G. on

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Jeff R. on

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