Customer Reviews for Walker Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Walker Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Tyler H. on

Rating:

Customer did not leave a comment.

steve S. on

Rating:

The customer service here is fantastic. Have used u-haul for years and this location is a gem . I will use them for all future needs and storage!

Josh B. on

Rating:

Customer did not leave a comment.

Patricia B. on

Rating:

Customer did not leave a comment.

Brent B. on

Rating:

Customer did not leave a comment.

Tom R. on

Rating:

Customer did not leave a comment.

Edward J. on

Rating:

Very friendly and helpful! I would recommend this location and use them again!

Tran T. on

Rating:

Customer did not leave a comment.

Phyllis R. on

Rating:

Customer did not leave a comment.

Stephanie L. on

Rating:

Customer did not leave a comment.

Xiao W. on

Rating:

Customer did not leave a comment.

Samuel D. on

Rating:

Lori was awesome! She was extremely friendly and helpful throughout the entire process from booking to return. She made the experience more than just another truck reservation!

Sharif B. on

Rating:

Customer did not leave a comment.

Nick M. on

Rating:

Customer did not leave a comment.

Patrick L. on

Rating:

Excellent experience. Very friendly and positive. Van is as in great shape. Very happy. If I were local I’d move my storage unit there and rent trucks there exclusively.

ronald J. on

Rating:

This site gave Excellent service and were friendly and professional!

Rachelle A. on

Rating:

Thank you so much for being so flexible and working with me after I'd injured my knee and needed to change pick up and drop off. I really appreciate it!

Nancy W. on

Rating:

Outstanding experience overall!! Excellent customer service, too ????

Caitlin H. on

Rating:

The whole process was quick and painless. I wouldn't change anything right now about this location. It's my favorite place to rent a U-Haul when I need one.

Jason P. on

Rating:

Customer did not leave a comment.

aahlad M. on

Rating:

Customer did not leave a comment.

Richard H. on

Rating:

It would be nice if there were step blocks available to assist handicapped people climb in to the passenger side of the trucks. Mi

Michael B. on

Rating:

Customer did not leave a comment.

Stephanie L. on

Rating:

Manager was friendly and professional. Have used these guys twice. Great both times.

SARA N. on

Rating:

Customer did not leave a comment.

Daniel W. on

Rating:

Customer did not leave a comment.

Remy P. on

Rating:

Customer did not leave a comment.

Birhanu H. on

Rating:

The customer service was excellent funny and respectful. I can go back there when ever I need uhaul Because I am happy with service. Thanks for your service again

Laevan F. on

Rating:

Customer did not leave a comment.

Aleia W. on

Rating:

The owner is a small local dealer with wonderful customer service. The only reason I did not give an excellent rating is because she only keeps two small (10 ft and 15ft) trucks at her location which adds extra unwanted steps to get atruck from another rental place near by. Other than that she was kind, courteous, understanding, and fun to talk to as was her mother who is also a manager.

Karen J. on

Rating:

Best customer service!!! Was the 2nd U-haul I tried and the owner was awesome!!!

John P. on

Rating:

Customer did not leave a comment.

Bryan H. on

Rating:

Very friendly and great service!!

Sean H. on

Rating:

Customer did not leave a comment.

Mary C. on

Rating:

Customer did not leave a comment.

Sheila Y. on

Rating:

Thank you guys your great

Debra M. on

Rating:

Customer did not leave a comment.

Jason N. on

Rating:

The staff was very friendly and accommodating. The truck was in great condition. I would rent from them again.

Stephanie L. on

Rating:

The gentleman that help us was great! Courteous, Funny but Professional all rolled into 1. I would hire him.

Ian T. on

Rating:

Lori is the best. If she doesn't have the truck you need she will find one and make sure it's ready for you.

Thomas C. on

Rating:

The van was brand new with 3 miles on it! Great service from the manager/owner. We arrived at closing and she couldn't have been more helpful. She was really friendly and made this a most pleasant experience. Best move I have had to do. Thanks.

Colin C. on

Rating:

Great location, the manager was super helpful and even though they ran out of Uhaul packing blankets she was kind enough to lend me her personal set at no charge. A+ service.

Russell E. on

Rating:

Customer did not leave a comment.

Austin M. on

Rating:

The owners of the Walker Storage location are delightful. Both are friendly and caring, and seem to enjoy helping people. I highly recommend this location.

James L. on

Rating:

Awesome customer service!!

shawn C. on

Rating:

I was blown away by the positive attitudes and the willingness to help. This was a great customer experience. Thanks Lori and Mike

Michael M. on

Rating:

Customer did not leave a comment.

Aaron H. on

Rating:

Nothing; Laurie is awesome.

Keely D. on

Rating:

Customer did not leave a comment.

Sally V. on

Rating:

Customer did not leave a comment.

scott S. on

Rating:

Get the correct charge!

Monica C. on

Rating:

The staff I felt with was knowledgeable, efficient, and nice! The U-Haul was ready upon arrival and I was in and out.

Daniel N. on

Rating:

Overall great experience. Pick up and drop off was a breeze, and interaction with the manager on site was very positive. Will definitely use again. Bonus: there is a gas station literally 100 feet from the U-Haul drop off.

Jasmine S. on

Rating:

They were extremely helpful and understanding; plus they gave me a lot of helpful tips.

Claudiyo M. on

Rating:

Customer did not leave a comment.

LARRY S. on

Rating:

Customer did not leave a comment.

James T. on

Rating:

Love this panel van! The rubber foor is such a great help.

Tai L. on

Rating:

Customer did not leave a comment.

Betty R. on

Rating:

Prior to renting, I was quoted 19.95/day and .69 or .89 cents/mi. I rented on a week day so was expecting .69/mi. When the paperwork printed out, it read 20/day and $1/mi. The people at Walker Storage said they could not change the paperwork. However, best rate would be given when vehicle is returned which is also stated in the contract. On check in, the rate still showed at $20/day and $1/mi. Again, the rep said she could not change the paperwork and that I would have to deal with uhaul via phone or email. I wrote an email to the customer service dept. to ask why the discrepancy on what I was quoted and what came out of the computer. I received a response the next day that simply stated that the contract says $20/day and $1/mi. and that was it. I replied in a second email and explained more fully why I was feeling mislead on the pricing. with no response. If reps have no control of the computerized docs. then they need to be trained on what the rates are quote them accurately. The van was great. Just a bad tasted left from pricing. Fortunately we were very local with our use and didn't rack up a lot of miles. Had more miles been involved, I would be more upset. Everyone has customer service; when I have used it, I come away feeling that I wasted my time.

Stew L. on

Rating:

Lori and Walker Storage have our highest recommendations. We have already recommended them to friends.

Nancy L. on

Rating:

Very friendly and helpful staff

John B. on

Rating:

Customer did not leave a comment.

Sunny L. on

Rating:

Customer did not leave a comment.

Russell D. on

Rating:

Great place to work with. Always friendly, efficient and reliable.

Steven T. on

Rating:

Lori was great!

Anthony N. on

Rating:

Customer did not leave a comment.

ivan J. on

Rating:

Customer did not leave a comment.

Hollet W. on

Rating:

Customer did not leave a comment.

John O. on

Rating:

Very helpful and courteous staff. A pleasure to do business with. thanks

Armando A. on

Rating:

My pick up location was changed without my knowledge and when I arrived at Sunset Mini storage to collect my truck the worker was very unhelpful and was telling me to go somewhere in down town Beaverton when my truck was actually at Walker storage. Now the person at Walker Rd storage is wonderful! Very helpful and very nice to work with. I will not return to sunset mini, I will return to Walker Rd storage if I have U-Haul needs again.

Scott W. on

Rating:

Customer did not leave a comment.

Kristina M. on

Rating:

The lovely woman working at the location was very helpful and patient. I really appreciated her level of service and will keep this location in mind for future large purchases I need to transport!

jennifer D. on

Rating:

lori at walker storage is wonderful! she is so friendly and knows how to rent a uhaul out fast. she was so helpfull and told us what size we needed, we did not have to make a bunch of trips like i thought. one trip was all we needed and she put us in to the right size of truck. thank you lori at walker storage! jennifer daubert

Abigail D. on

Rating:

Customer did not leave a comment.

Leon F. on

Rating:

The lady who served me couldn’t have been nicer or more helpful! Thank you for making my move so easy!

Tyler H. on

Rating:

Lori was awesome and the whole experience was so easy!!! Thank you!!!

Daniel G. on

Rating:

Nice

Ryan G. on

Rating:

Customer did not leave a comment.

Jayaprakash G. on

Rating:

Customer did not leave a comment.

RAVI S. on

Rating:

Customer did not leave a comment.

alan E. on

Rating:

Customer did not leave a comment.

Jeremy S. on

Rating:

Customer did not leave a comment.

Michael W. on

Rating:

Google maps flawed- leads you to neighborhood behind storage facility

Colleen G. on

Rating:

Customer did not leave a comment.

Dann P. on

Rating:

Keep up the great work!

aaron C. on

Rating:

The manager lorie was very friendly and knowledgeable, made it a fast and efficient rental process

Lenny G. on

Rating:

Customer did not leave a comment.

Milena O. on

Rating:

Customer did not leave a comment.

Shounak C. on

Rating:

Customer did not leave a comment.

Lenny G. on

Rating:

Fast, professional, friendly service and the equipment was well-maintained.

Yingnan T. on

Rating:

Customer did not leave a comment.

Joe W. on

Rating:

Customer did not leave a comment.

Michael F. on

Rating:

Customer did not leave a comment.

Delilah Y. on

Rating:

Keep up the good work!!!

Alex G. on

Rating:

Van smelled like old cigarettes

Lenny G. on

Rating:

Lori and Hannah were both great to work with and I received the service I expected.

Destinie D. on

Rating:

Customer did not leave a comment.

Henry S. on

Rating:

Customer did not leave a comment.

laurie H. on

Rating:

the customer service was excellent ... i would rent again from this location

Bruce G. on

Rating:

Customer did not leave a comment.