Customer Reviews for Wallace Gas & Oil North Main

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wallace Gas & Oil North Main

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DANIEL G. on

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Very informative young man, great customer service!

Brian M. on

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I called the place on Friday may 19 to see what time they closed. I was told they closed at 7 PM. I tried to drop the trailer off a day early on May 19th as it wasn't due back to May 20th. I arrived at the location at 6:45 on May 19th to find out they had closed at 6pm I had to drive an hour just to get to the location and wasted 2 hours going back and forth and a half a tank of gas. When I went to turn in the trail on May 20th. They only had one poor person working and it ended up taking almost an hour just to turn in the trailer. Over 5 hours total time spend trying to return the trailer and almost an entire tank of gas wasted. I will not do buisness with this place again and will advise other people not to as well. Very very poor experience.

Cindy W. on

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This move has been scheduled for 2 months. I know Lamar, CO is not a big place, but to call 48hrs before I was to pick up the truck and trailer stating, I would have to go over 150 miles to pick up the trailer was insane. I do thank the young lady who called me. She was helpful, with the exception she just kept saying Uhaul does not move their equipment around, and with it being the weekend, no there is no supervisor you can talk to. We will not charge for the extra day or mileage. I have used Uhaul many many times over many years, I will have to think about it, if I use them again. Also, the call center, stated that Wall as has opened at 8am on Sundays, they open at 10am. I sat there, for 2 hrs. The young man was late. Then busy with gas customers, first.

Harrison L. on

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The young man who was working the day I picked up the auto transport was very nice but knew very little about hooking up the unit. He is a great kid but I would spend some time with him regarding safety and training on equiptment.

Nadelle W. on

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ANIS M. on

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no other choice

Gary D. on

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janet i. on

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UHaul somehow had made our drop off destination 2.5 Hours away. Not sure why when there was a local drop off point 0.6 mile from where I was.

CARY M. on

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MICHAEL G. on

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ROBERT F. on

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robert f. on

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Hilton R. on

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verna r. on

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Good work by Dakota!

cindy w. on

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I had no idea how to rent a trailer, I kept telling the guys that I had a square hitch under the car for the electric wheelchair (no wheels on the carrier) and Saturday when I pulled up to get the trailer, the guy said, well where's you ball?? I said I don't have one, but I have a square trailer hitch, then he very nicely explained that I need to get a 2 in ball that goes into the square hitch and the all would be good. I had already been warned that I needed wiring for light hookup. I guess women and men still don't speak the same language but they were so very nice and helpful.

JayneAnne T. on

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susan l. on

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Tony C. on

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Thomas A. on

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Better signage

Debra Q. on

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