Uhaul sent me here (extra 1 1/2 hours away) because they screwed up and had no trailer available. The site operator came in an hour after closing from his home to handle the transaction. He was friendly and helpful. Unfortunately, the screw was not tightened down and the trailer jumped my hitch a block from the rental place. I recognized something was wrong immediately and remedied the situation without further incident. Thank goodness I regularly tow and knew what to do. I also think that the Las Animas operator called Uhaul in the morning after realizing he had missed that safety check because somehow Uhaul Corp knew to call me at 9am and say they needed a photo of my trailer connection. This incident made me extra cautious and I checked my connection every time I stopped for gas to make sure nothing was loose and lights were running properly. As a solo female towing cross country, I was very careful.Carri W.
Trailer Rental & Towing in Las Animas, CO at Autoworld
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Las Animas, CO 81054
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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ALEX WAS NOT NICE BY TELLLING ME I DIDNOTT FILLL TRUCK AN CHARGGED ME FOR ANOTHER THING..I HAD THEEE GUY WHO I PD. TO HELP ME CAUSE I DISABLLED TO GO TALK TO HIM.....I GOT IT FIILTHY TRUCK AN NO BLANKETTS TO WRAP STUFFF..HE DID REFUND ME A CHECKE...NEVER USE THEM AGAINTina B.
The truck had a "Check Fuel Cap" light on when I received it. I found that the truck had a cut fuel vent line. When I called for help, I was referred to Roadside assistance who had me go to a different U-haul dealer to trade out the truck. The new dealer did not have an operational truck so I had to drive to a different town to trade the truck. Overall, I drove 133 miles to finally get an operational truck. The truck should have been fully checked before it was released.Kirk C.
Absolutely no fallow up.Daniel D.
The person I got the uhaul from was excellent he was quick. However my uhaul experience was terrible. The girl I first made my reservations with didnt mention anything about filling it up with gas and I was told picking it up 20 minutes from me would be no problem. I get a call Friday saying I need to go get it now if I want it only it was 2 and a half hours away in Las animas. They weren't going to reimburse me fire the money for having to go out of my way to drive that far when it was their fault in the first place. They also told me when I went to get it that I was paying 378 come to find out it was 478. So the man lied to me when I specifically asked about a hidden fee utter was a terrible experience not great customer service who'd rather pay more for people who know the product they're selling. Wont be coming backcassie S.
The customer is always right like it or notSharon R.
I have no idea where this location comes from, we dropped off the second truck, after the transload, in Laramie, WyJessica K.
Cant think of a thing,thanks again, Mikecalvin S.
Find a different place in Las Animas as an authorized Uhaul facility! AutoWorld is horrible!!!Chris V.
nothing needed.Carlos T.
Next time I prefer to deal with a person not on lineSara B.
Fast friendly serviceScott L.
Charge less for 1/2 days.Cindy C.
The store in Las Animas was great. Your website on the other hand sucks to be blunt. It should tell you that a piece of equipment that you want to rent is not available at a certain location while online. Not wait for someone to call you after you make the reservation that it isn't availablecary M.
People at this location were very nice. The corporate aspect of this transaction was the problem.Monica C.
The man hooked up the wires from the trailer to my CRV. 100 miles down the road they were disconnected and dragging on the ground.Barbara B.
Friendly and courties personnel.James A.
They jumped through some hoops to make this smooth and pleasant even with having to deal with some major issues that were totally out of the dealer's control. Thank you for all the help.Richard P.
The staff was friendly and no issues with anything. Nice place to rent a U-Haul.David A.
Very friendlyDanette R.
The proprietor of this location was very helpful and even opened early to accommodate our schedule. Filling out the paperwork to rent the truck was quick and easy and we were able to get on the road on schedule.Nelson D.
Alex has went above and beyond both times I have rented one way trucks from him. Will be a return cust.Randy L.
Extremely friendly and accommodating service.Amanda F.
Service at Las Animas was great, the guy there was very helpful and gave me all the information I didn't know I needed.Kevin S.