JOSEPH T.
Fixed your website Could not reserve the uhaul I wanted
Customer Reviews for Wallens Towing
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Wallens Towing
Paul H.
I'm not sure an improvement can be made. I was treated more than fairly. I loved the way everything worked. It qas the simplest thing I've ever done. Thanks to everyone I dealt with
Maggie B.
Rented U-Haul for years as we relocated a lot. We always sweep out. First time ever charged for cleaning.
Derek O.
Moving to a small town, it's people like Alex who make the experience warm and inviting, really helping with that transition we dread when it comes. I definitely look forward to opportunities to do business with Alex in the future.
Antonio F.
Alex & Wallen's Towing went over and beyond to help. great place to rent from. best experience I've had so far with a U-Haul company.
SHANNON L.
Nothing, the person that worked with me was very knowledgeable. He did an excellent job explaining everything and making sure I understand how to use the equipment. Would definitely rent from this location again.
Samantha A.
Everything was great
TINA G.
Alex was very courteous and helpful during my moving adventure. Will definitely keep him in mind on my next move. Alex is very knowledgeable about Uhaul.
Timothy H.
Service was excellent!! I was renting a tow dolly to pull my car behind an RV, Alex even came and dropped it off for me. WOW!
Carla L.
Excellent service!
Phyllis F.
You got this, thanks, Phyllis Floyd
Kristen T.
Not a thing. Everything from the start was excellent. Friendly staff and great experience
rhonda H.
Best experience I have ever had , I had problems with getting someone to unload for me and they accommodated me very well and were kind and understanding.I would recommend them to everyone
Collin B.
Mr onkst provides top notch customer service
Summer B.
Nicest people around!
Suzy S.
I was very pleased and impressed with the level of service I received.
Anna B.
Excellent service.
Anna B.
Excellent service. Extremely helpful and accommodating for drop off.
Brian T.
Alex was awesome. Very professional and understanding. Told him what I needed and he hooked it up. Will definitely use him again if the need ever arises!!!
Robert Z.
It was awesome.
Michael Y.
Alex was awesome at getting me the truck I needed to haul the things I needed. I will always recommend someone to go there for a uhaul pick up.
CHAD P.
The gentleman at this location was extremely friendly and helpful!
Raymond H.
Great customer service!
Tiffany D.
Super helpful!!! THANK YOU for all your help!
david K.
Amazingly helpful I was so grateful thank you They made my day so much easier
George L.
I would recommend both this location and U-Haul both to anyone who is needing to move. The equipment is always up to date and very user friendly. Customer service at this location is outstanding.
tom F.
Great ride. Trailer trailed right behind me the way it was suppose to with no issues. Returned it and staff was great.
Brett M.
Great customer service and very friendly.
Dan P.
U-haul needs to greatly improve their system of reservations. The requested pick up location needs to be notified of a pick up request as soon as the reservation is made, not the day before. If U-haul accepts a reservation for a piece of equipment at a specified location on a particular day, it needs to be sitting at that location at the appointed time. I contacted Wallen's towing a few days early. They had not been notified of the rental, but were able to secure the trailer I needed in time for me to pick it up.
Gerald F.
Very nice and helpful.
Jason J.
Wallens ...was very professional great service . Will be back
Bradley C.
Great place. Keep up the great work!
Rhonda J.
Wallens provided excellent customer service. I could not have asked for better.
Stephen C.
Same comments above, over and beyond helpful and extremely easy check in. Great spot!
Chris S.
Only problem I had was truck roof leaked and got some of my furniture wet as it was raining the day I moved.
jackie N.
Would not change a thing!
Janet B.
Wallens is a great wonderful family business
William R.
Great customer service!
JOHN N.
Alex was just great. If I need anything U-Haul related, I know where to do now. Thank you all.
Frank D.
Very helpful in meeting all of my expectations.
Eric B.
Nothing... everything worked out very well.
Stephen H.
They went out of the way to make my rental experience amazing. Alex went above and beyond at every stage and when I got the truck stuck they had someone there to pull me out in 20 minutes. Best U-haul rental experience ever!!!
Shawna B.
I had originally ordered online for a 6x12 trailer the web site allowed me to reserve this later I decided I should probably call to confirm. I was told that I could not get a trailer this size any where in corbin. They also told me they were planning on calling me closer to my pick up date to let me know this. Website shouldn't allow you to reserve it if it's not possible and customer service should have called me instead of me calling. This was not a complaint on the corbin location. This is a complaint on Uhaul customer service
James S.
Nothing!!
David R.
Very good service. Friendly, helpful staff, and very knowlegable.
Ellen J.
The gentleman that checked us in was very helpful.
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