Customer Reviews for Walts Auto Clinic
(U-Haul Neighborhood Dealer)

224 reviews

2468 Smith Creek Rd   Waynesburg, PA 15370

(724) 852-1962

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 7/2/2022 - 7/4/2022: Closed

Services at this Location:

Contact Us

(724) 852-1962

2468 Smith Creek Rd
Waynesburg, PA 15370

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 7/2/2022 - 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Gene was very helpful

Carl P. 
Rating:
5.0

Customer did not leave a comment.

Clara O. 
Rating:
5.0

Service was quick, easy and convenient. Owner was terrific, explained what was necessary and we were on our way.

Harriet B. 
Rating:
5.0

Customer did not leave a comment.

thomas T. 
Rating:
5.0

Great customer service

bobby T. 
Rating:
5.0

Customer did not leave a comment.

Jodi G. 
Rating:
5.0

Easy to get to, plenty of room to hook up trailer, owner was pleasant to work with.

John M. 
Rating:
5.0

Customer did not leave a comment.

Danny E. 
Rating:
5.0

Customer did not leave a comment.

Doug H. 
Rating:
5.0

Friendly service.

Chad S. 
Rating:
4.0

Customer did not leave a comment.

Bransen M. 
Rating:
5.0

As I was attempting to order online, a statement near the end of the process informed me that that transaction was incomplete, on your part. I re-entered the info. Same message. 4 times. I gave up. The next morning, I received a text message that I needed to travel to another location. I called U-Haul to inform them that that was unacceptable, and found out that I had 4 reservations, and that I would need to travel 30 miles out of my way. I called the initial entry, Walt's in Waynesburg, PA, to request a larger truck. He had 2 reservations for me and the truck that I originally ordered. I will gladly do business with a person such as Walt, U-Haul, I'm not so sure. The online process should inform the customer the number of each size vehicles are available at that location. Thank-you. Have a great day! Bill Haddad

Bill H. 
Rating:
5.0

Customer did not leave a comment.

Sharon N. 
Rating:
4.0

Customer did not leave a comment.

Sydney S. 
Rating:
3.0

Closed. Used drop box.

Edward C. 
Rating:
5.0

Nice people.

Connie H. 
Rating:
5.0

Had lots of problems on-line. did not receive/still waiting for national-level U-Haul to send me code to update my forgotten password. could not be happier by service provided by gene at watts auto clinic. he was professional to deal with on pickup and return.

Kerry W. 
Rating:
5.0

Customer did not leave a comment.

Stephen R. 
Rating:
5.0

Everything worked out great. Thanks

LAUREN T. 
Rating:
3.0

Customer did not leave a comment.

Colleen S. 
Rating:
5.0

Customer did not leave a comment.

Scott V. 
Rating:
4.0

It was a quick and efficient transaction. Very satisfied.

DAN G. 
Rating:
5.0

Customer did not leave a comment.

Nancy W. 
Rating:
5.0

Make the online check in a bit faster

Keyla W. 
Rating:
3.0

Better internet connection at location.

Janice G. 
Rating:
5.0

Customer did not leave a comment.

Timothy T. 
Rating:
5.0

This place is the best

Christine R. 
Rating:
3.0

Customer did not leave a comment.

Edward M. 
Rating:
3.0

Original location booked did not have truck. We were not notified and the new location was 30 minutes away!

Michael O. 
Rating:
3.0

The area was very confusing! There were two drop-boxes.

Aous A. 
Rating:
1.0

Have it ready on time and fix the flat tires.

Tim M. 
Rating:
3.0

Customer did not leave a comment.

Jimmie R. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
4.0

Customer did not leave a comment.

Ryan E. 
Rating:
5.0

Customer did not leave a comment.

CARLAN F. 
Rating:
3.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Alex S. 
Rating:
5.0

Customer did not leave a comment.

Brian T. 
Rating:
4.0

Customer did not leave a comment.

Alejandro S. 
Rating:
3.0

Uhaul changed my pick up location and it was 25 miles out of my way! The owner at Walt's was very nice and helpful. The truck was full of dirt I had to call Uhaul to let them know so they didn't charge me for it. These two things made my already stressful move a lot more stressful.

Andrea C. 
Rating:
4.0

Customer did not leave a comment.

Charles P. 
Rating:
3.0

Customer did not leave a comment.

Amber B. 
Rating:
5.0

Customer did not leave a comment.

nancy H. 
Rating:
3.0

I dropped off during off hours using the Uhaul mobile app so I didn't have any interaction with ghee return location.

David S. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
2.0

Looks like a junk yard !!

James A. 
Rating:
5.0

Very helpful and friendly.

Daniel O. 
Rating:
5.0

Customer did not leave a comment.

gerald F. 
Rating:
2.0

No one was there when I dropped it off. It was on a business day they should of been open to. Dropped u haul off at 12 noon on Sept. 3, 2019. So it was back early.

amy L. 
Rating:
3.0

Customer did not leave a comment.

Annamay B. 
Rating:
5.0

This location was fantastic and service was friendly.

Jennifer G. 
Rating:
3.0

Customer did not leave a comment.

Ella L. 
Rating:
5.0

Customer did not leave a comment.

Alexander R. 
Rating:
4.0

Very friendly and efficient check out of rental. This was NOT our preferred location, but they gave us additional free miles because of the extended miles to pick up the rental. This was not communicated well, and we were still charged for miles upon dropoff at another location, which I hope to get resolved with a refund.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

john N. 
Rating:
5.0

Very nice guy

WILLIAM F. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
3.0

Customer did not leave a comment.

Kaila B. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
5.0

Customer did not leave a comment.

APRIL L. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Walt was very polite and helpful.

WILLIAM F. 
Rating:
4.0

Customer did not leave a comment.

Brett C. 
Rating:
4.0

Customer did not leave a comment.

Robin A. 
Rating:
5.0

Easy return...

Larry H. 
Rating:
5.0

Customer did not leave a comment.

susan H. 
Rating:
5.0

Very courteous and helpful

Karen P. 
Rating:
4.0

Customer did not leave a comment.

kim P. 
Rating:
3.0

We had to travel to Waynesburg instead of Washington to pick up the truck. Gene allowed us to pick up the truck the afternoon before so we wouldn't have to make an extra trip to Waynesburg the next day. Waynesburg was not a convenient location.

Steven P. 
Rating:
5.0

Customer did not leave a comment.

BRUCE R. 
Rating:
3.0

Customer did not leave a comment.

Tiberiu M. 
Rating:
5.0

Customer did not leave a comment.

Teresa E. 
Rating:
4.0

Customer did not leave a comment.

Cindy E. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
1.0

Customer did not leave a comment.

keith B. 
Rating:
5.0

Customer did not leave a comment.

Teresa G. 
Rating:
5.0

Uhaul sent me way out of my location for the drop off location! Not happy have used uhaul for several years ! Now trying to locate a different route for moving ? Horrible review at a negative one star in my view ! There was a pick up location with in 6 miles of me yet they sent me 19 miles for pick up and over 16 miles passed me for drop off location ! Definitely not convenient

Amy P. 
Rating:
5.0

Customer did not leave a comment.

steve M. 
Rating:
5.0

This is our local U-Haul dealership we use it frequently and they are very helpful and very courteous

Taryn H. 
Rating:
5.0

You could refund me the $50 that is Promised when a client is unable to pick up a reservation at the site they reserved it at. You can apologize for such poor service and accommodation in the first place and then I might consider referring people to U-Haul

Nina B. 
Rating:
5.0

Customer did not leave a comment.

PAUL L. 
Rating:
5.0

Customer did not leave a comment.

Bryan L. 
Rating:
5.0

Customer did not leave a comment.

MILL C. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
4.0

Customer did not leave a comment.

Rebecca K. 
Rating:
1.0

I had to travel 30 minutes to the waynesburg location when this was not my reserved pick up location. I will never use Uhaul again.

Austin N. 
Rating:
3.0

Every thing was fine with service, but the truck leaked. ALL my living room ,bedroom furniture was soaked by the time i reached my destination.

greg N. 
Rating:
4.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Kelley H. 
Rating:
5.0

Customer did not leave a comment.

Stacy B. 
Rating:
5.0

Customer did not leave a comment.

Sally T. 
Rating:
5.0

Customer did not leave a comment.

Cindy J. 
Rating:
4.0

Customer did not leave a comment.

Jeff L. 
Rating:
3.0

Customer did not leave a comment.

Kudora M. 
Rating:
5.0

Prompt service

William S. 
Rating:
5.0

professional , friendly, rented off these guys three times and would do it again. tried some of your other dealers and was more than satisfied by Walts

Eric C. 
Rating:
4.0

Wade's is awesome fast and friendly.

Jaime C. 
Rating:
4.0

Customer did not leave a comment.

SHEILA S. 
Rating:
4.0

Customer did not leave a comment.

Harry T. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
No reviews have been submitted for this location.

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