Guy at counter was incredibly helpful and made sure I had all the info I needed. He was friendly and had a great attitude 100% recommended
AMBER H
Customer Reviews for Watco Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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MARK MVERY friendly and professional service. Would definitely come back!
Samuel JThe owner of this location is excellent to work with!
JASON CHave already recommended to several friends.. Easy pick up and drop off. Very friendly and helpful.Great experience..
RODNEY SHe was very helpful and knowledgeable in what he is doing Thank you for everything
ANTHONY HSuper nice place costumer service on point very friendly I recommend it 100%
ADRIANA GStaff was great! Super helpful and very energetic! Great experience.
STEVEN OVery friendly and professional staff
COLTON BService was excellent, thank you!
DONALD SEmployee went above and beyond! Would rent from this location again!
lauren vI picked up my 17" ft truck up on 4/18 at 1:15 pm, I misjudge and needed it overnight instead of 11 pm. I was charged for two days although I returned the truck at 11:51 am on 4/19 within a 24 hour period. I don't think I should have been double charged.
NICOLE MThe staff were very friendly and helpful. This is our second local rental with Watco and would highly recommend them!
JOHN Jvery friendly and knowledgeable
LATESHA AVery acomadating as my schedule my schedule unexpectedly changed.
CARL AMake returning a rental truck easier. I had to download the app, per the owner's request. Then struggled with using it. There were 2 other people returning a truck at the same time. They had the exact same issue.
BRIAN HWatco Storage takes every opportunity to aide customers. Rent here. You will have the best experience.
RODNEY LThe manager? Tim was very professional, knew his stuff and very polite.
DAVID DBe sure that drop off places with a locked gate have a default passcode to allow drop offs. I had to go out of my way to drop off which resulted in an extra 17$ fee.
WENDE BStaff was very friendly and helpful
Helena SThe owner was very efficient in the way he performed his explanation of the vehicle. The young lady who prepared my contract was very professional in her performance.
MARK Ttim has always made things really easy with moving, this is my second time using this location & ill always back!! thank you ☺️
DEJA BGreat operator Tim- always inspiring confidence and assistance.
NICHOLAS PThe only complaint i had was the muffler needed replaced. If i to drive any distance it would not have worked.
DENNIS EExcellent service. Very nice people. It was a pleasure.
DRAGOMIR CVery friendly staff. Easy to get in and out of. Good selection of equipment.
BRIAN HNothing to improve upon
RANDY MThe truck that I was driving today, it was shaking a lot. Also, the front driver door have something wrong, Air was coming in to the front driver door and it was really loud. Steering wheel was crooked. And it didn’t have the cruise control. The service was really good. He explained to me everything really good. I just don’t want to drive that truck again.
JUAN RExcellent customer service. Top notch
DAVID AFast and easy service, covered all the bases before I drove off. Very pleasant experience.
MARK MIt was a great experience. I rented from this location a few years ago and was so satisfied. Thats why I chose this location again!
BRENT FAlways ready to friendly and helpful. Wouldn't go Anywhere else. Thank you..
TAMMY CDropped off after hours. Nothing told me there would be an additional charge. Last time I use U-Haul.
Dennis MVery very good
Mark SWe dropped off a trailer after hours. Apparently the owner was watching on a security camera and called me to tell us where to put the trailer. He was very helpful and directed us to the proper drop off place with the other trailers.
JON SCustomer service was top notch! He was thorough and provided excellent instructions that helped lead me to success. Made a stressful day, a little bit less stressful! Thanks for your support!
TOM CUsed this location previously with great results. Staff was friendly and very helpful.
AUTUMN OThe service was outstanding i would give five stars but you always can improve
FRED TI would not change a thing really the place is very well kept and the gentleman who checked us out was AMAZING! He helped me navigate the online part of the process!!
NORMAN OVery helpful and considerate owner, new equipment and fast checkout. Would use these guys in a second.
THOMAS KI have rented here multiple times. The equipment is always in good condition and the staff is knowledgeable and helpful. I will rent here in the future.
CRAIG TService was very friendly and helpful. The truck was clean and in good shape. He helped with me being a first time driver of a U-Haul. It wasn’t hard at all. It was a good experience all the way around.
PENNY KPersonnel weren’t helpful because we dropped off after hours so nobody was there! So nobody would have been able to help us anyways!
BREANNA TYes we would recommend this U-HAUL to everyone so friendly
CHRISTOPHER GGreat location!! Very helpful.
ALEXANDER CEveryone at Watco Storage was friendly and helpful. I will continue to use them for ALL of my local Uhaul needs. Big thanks to everyone at Watco Storage!!
WESTLEY WQuick and easy
CHRISTOPHER GThis is such a good place to go they are so friendly definitely would recommend this U-haul place
CHRISTOPHER GKeep up the good work!
SANTIAGO SThe guy at Watco is super friendly, The equipment was well maintained and the process was super quick. I checked in online and so once I got there I was in there for maybe 2 minutes and the drop off was easy
melissa hCouldn't have been any better.
ERIC ZNothing I can think of..u you
THERESA SEasy and efficient. Nice staff. Look forward to using these services again in the future.
CASSIE BThe fastest and friendliest service at any local U-Haul, highly recommended!
SHERRI DThe people are very friendly easy to talk to we definitely recommend this place to anyone worth every penny
CHRISTOPHER GThe owner was helpful and was very kind.
DAVID HTim was really nice and informative.
SYLVIA CEveryone and everything was perfect!!!
JERRY TKeep doing what you're doing you're doing great thank you, very polite and nice people.
DEBORAH DWatco Storage staff is always a pleasure to deal with. They have great pricing and good clean facilities. Would definitely recommend to anyone.
Tiffany J | Overall ExperienceMy husband accidentally had an accident at Waco storage and they were very understanding they helped him in any way they could they were very generous and yes I would recommend them
MINNIE N | Overall Experience