I had both rear tires blow out do to the brakes not releasing. It occured on I-65 south of Shepardsville, KY. The trailer had to be picked up by a roll back and taken to another U Haul dealer where the contents had to be trans loaded into another 6x12 trailer. This was done on a gravel lot with woods backing up to the site and no outside lighting to work by. We had to reposition the trailer to allow a cars headlights to illuminate the trailer. I lost a full day of travel, items that didn’t fit in the repacking process and an unplanned hotel expense that I have not been reimbursed for. I’ll be surprised if this story actually brings some action by the company.
James F
Watco Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Albany, IN 47150
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkGreat experience. The guy who checked me in was friendly and helpful. I recommend this location.
Bob AVery easy process & I appreciated all of my questions answered by Tim @ Watco Storage.
Amanda BThank you for being there for me in my time of need
Valencia WEveryone was great
Natasha J