Customer Reviews for Watco Storage LLC
(U-Haul Neighborhood Dealer)

Rating:

5.0

Customer service was excellent. Very friendly and explained everything thoroughly.

Rating:

5.0

Always accommodating!! Best around!

Rating:

5.0

The equipment I ordered from u-haul was not at the stated ocation, but Tim @ watco tracked down another unit and helped me figure everything out on a Saturday morning so I could leave town on time.

Rating:

5.0

This location is by far my new favorite U-haul Location. The Staff was amazingly friendly and easy to deal with. I would highly recommend this location to all of my friends!

Rating:

4.0

Everything is fine but I recommend you should change your truck break pad because I feel the break not smooth when I drive

Rating:

5.0

The gentleman there was very helpful and I was out of there fast

Rating:

5.0

All was wonderful!

Rating:

5.0

Great experience!

Rating:

5.0

The service was excellent. I would recommend using this location to anyone.

Rating:

5.0

Friendly, helpful service.

Rating:

3.0

Did not like the app to get truck if you going to rent trucks need to have someone their for customer service.

Rating:

5.0

Nothing. The equipment was well maintained and the pick-up process was easy.

Rating:

5.0

Guy at counter was incredibly helpful and made sure I had all the info I needed. He was friendly and had a great attitude 100% recommended

Rating:

5.0

None

Rating:

5.0

VERY friendly and professional service. Would definitely come back!

Rating:

5.0

The owner of this location is excellent to work with!

Rating:

5.0

Have already recommended to several friends.. Easy pick up and drop off. Very friendly and helpful.Great experience..

Rating:

5.0

He was very helpful and knowledgeable in what he is doing Thank you for everything

Rating:

5.0

Super nice place costumer service on point very friendly I recommend it 100%

Rating:

5.0

Staff was great! Super helpful and very energetic! Great experience.

Rating:

5.0

Very friendly and professional staff

Rating:

5.0

Service was excellent, thank you!

Rating:

5.0

Employee went above and beyond! Would rent from this location again!

Rating:

1.0

I picked up my 17" ft truck up on 4/18 at 1:15 pm, I misjudge and needed it overnight instead of 11 pm. I was charged for two days although I returned the truck at 11:51 am on 4/19 within a 24 hour period. I don't think I should have been double charged.

Rating:

5.0

The staff were very friendly and helpful. This is our second local rental with Watco and would highly recommend them!

Rating:

5.0

very friendly and knowledgeable

Rating:

5.0

Very acomadating as my schedule my schedule unexpectedly changed.

Rating:

4.0

Make returning a rental truck easier. I had to download the app, per the owner's request. Then struggled with using it. There were 2 other people returning a truck at the same time. They had the exact same issue.

Rating:

5.0

Watco Storage takes every opportunity to aide customers. Rent here. You will have the best experience.

Rating:

5.0

The manager? Tim was very professional, knew his stuff and very polite.

Rating:

5.0

Be sure that drop off places with a locked gate have a default passcode to allow drop offs. I had to go out of my way to drop off which resulted in an extra 17$ fee.

Rating:

5.0

Staff was very friendly and helpful

Rating:

5.0

The owner was very efficient in the way he performed his explanation of the vehicle. The young lady who prepared my contract was very professional in her performance.

Rating:

5.0

tim has always made things really easy with moving, this is my second time using this location & ill always back!! thank you ☺️

Rating:

4.0

Great operator Tim- always inspiring confidence and assistance.

Rating:

5.0

The only complaint i had was the muffler needed replaced. If i to drive any distance it would not have worked.

Rating:

5.0

Excellent service. Very nice people. It was a pleasure.

Rating:

5.0

Very friendly staff. Easy to get in and out of. Good selection of equipment.

Rating:

5.0

Nothing to improve upon

Rating:

5.0

The truck that I was driving today, it was shaking a lot. Also, the front driver door have something wrong, Air was coming in to the front driver door and it was really loud. Steering wheel was crooked. And it didn’t have the cruise control. The service was really good. He explained to me everything really good. I just don’t want to drive that truck again.

Rating:

5.0

Excellent customer service. Top notch

Rating:

5.0

Fast and easy service, covered all the bases before I drove off. Very pleasant experience.

Rating:

5.0

It was a great experience. I rented from this location a few years ago and was so satisfied. Thats why I chose this location again!

Rating:

5.0

Always ready to friendly and helpful. Wouldn't go Anywhere else. Thank you..

Rating:

3.0

Dropped off after hours. Nothing told me there would be an additional charge. Last time I use U-Haul.

Rating:

5.0

Very very good

Rating:

5.0

We dropped off a trailer after hours. Apparently the owner was watching on a security camera and called me to tell us where to put the trailer. He was very helpful and directed us to the proper drop off place with the other trailers.

Rating:

5.0

Customer service was top notch! He was thorough and provided excellent instructions that helped lead me to success. Made a stressful day, a little bit less stressful! Thanks for your support!

Rating:

5.0

Used this location previously with great results. Staff was friendly and very helpful.

Rating:

4.0

The service was outstanding i would give five stars but you always can improve

Rating:

5.0

I would not change a thing really the place is very well kept and the gentleman who checked us out was AMAZING! He helped me navigate the online part of the process!!

Rating:

5.0

Very helpful and considerate owner, new equipment and fast checkout. Would use these guys in a second.

Rating:

5.0

I have rented here multiple times. The equipment is always in good condition and the staff is knowledgeable and helpful. I will rent here in the future.

Rating:

5.0

Service was very friendly and helpful. The truck was clean and in good shape. He helped with me being a first time driver of a U-Haul. It wasn’t hard at all. It was a good experience all the way around.

Rating:

5.0

Personnel weren’t helpful because we dropped off after hours so nobody was there! So nobody would have been able to help us anyways!

Rating:

5.0

Yes we would recommend this U-HAUL to everyone so friendly

Rating:

5.0

Great location!! Very helpful.

Rating:

5.0

Everyone at Watco Storage was friendly and helpful. I will continue to use them for ALL of my local Uhaul needs. Big thanks to everyone at Watco Storage!!

Rating:

5.0

Quick and easy

Rating:

5.0

Watco Storage staff is always a pleasure to deal with. They have great pricing and good clean facilities. Would definitely recommend to anyone.