I would only recommend to a friend, if they are good having no assistance whatsoever. And if the app worked properly, I’m sure it would’ve been seamless. The app drop off locations were no where near where I was moving. They were over an hour in the opposite direction, when there was a location right down the road. I had to “find” your phone number (which is guarded heavily). And a very sweet woman helped me through the process. She was great. Truck had seen better days, but considering how many moves the truck has done, she’s in great shape.
Kristina V
Customer Reviews for Watkins Glen Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Your app was non functional for days giving me extreme anxiety about whether my order was ready or if I even could pick it up. Also having to be jumping through hoops on the main website to access pick up and returns wasn't fun.
Thomas SStore manage was very friendly and helpful! Excellent uhaul location
Gerald V