I returned my car transport trailer to this location the same day I rented it. Personnel there were unable to disconnect trailer without assistance from my hired driver AND they were not knowledgeable regarding checking equipment in on computer and generating a receipts was ultimately charged an additional $443.30 for the trailer and had to open a claim for reimbursement.
SHARRON T.
Customer Reviews for Wayside Mercado
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not sure why this location was put in the contract. It was not as requested, 30 miles out of the way, limited and difficult parking, with essentially unmanned key drop boxes (bodega attendant m didn't speak English), and in a sketchy area.
GORDON W.They are trying to charge me too much for return milage and refuse to adjust. Plus the truck needs to be battery jumped to drive it.
Betty T.People at the rental place were unaware of how to check out and in uhaul.
Faith E.