We Finance Auto Sales LLC
(U-Haul Neighborhood Dealer)

28 reviews

14006 Hwy 231 431 N   Hazel Green, AL 35750

(256) 693-2758

Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Contact Us

(256) 693-2758

14006 Hwy 231 431 N
Hazel Green, AL 35750

Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Uhaul completely damaged they tried to charge me for it. Good thing I took photos before I left the lot!!!!!

LAURA C. 
Rating:
5.0

Have someone to help with equipment. I knew how to hookup the trailer but some people may not.

Daniel H. 
Rating:
2.0

The lady didn't walk with me to the rental which was across the street. I had to walk around and location the rental by the number on top. Didn't walk me around the vehicle and tell me anything about the damage already on it. Inside the rental it was covered in dirt and rocks on both sides and I took pictures uploaded them to the uhaul website. I called the lady and told her and her reply was call 1-800-uhaul. So that's what I did and reported it and showed it to the return location.

Kimberly B. 
Rating:
3.0

The ladies were not personable at all.

Ashley B. 
Rating:
5.0

Staff members were informative & helpful.

Kristian B. 
Rating:
2.0

Have trailers that don't need repairs on lights and tires after pickup.

Charles G. 
Rating:
5.0

Turn it in online to a lot. Online was easy just take pictures and I was done lot was big and easy 4 u to turn around in

Tracy P. 
Rating:
4.0

Customer did not leave a comment.

doris G. 
Rating:
5.0

Customer did not leave a comment.

LISA W. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN G. 
Rating:
1.0

TOTAL SCAM. NEVER RENTING FROM UHAUL AGAIN. COST ME $64 FROM ALABAMA TO VIRGINIA, BUT $375 FROM VIRGINIA TO ALABAMA. NO REASON FOR THAT.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Friendly helpful folks

George B. 
Rating:
5.0

Customer did not leave a comment.

DALE H. 
Rating:
3.0

The people need to be more helpful that run the place instead of sending their 16 yr old daughter out to help

Forrest K. 
Rating:
5.0

Customer did not leave a comment.

Markie H. 
Rating:
4.0

Customer did not leave a comment.

michael M. 
Rating:
5.0

Customer did not leave a comment.

Rex R. 
Rating:
3.0

Ok

KEVIN S. 
Rating:
5.0

Customer did not leave a comment.

DELILAH M. 
Rating:
5.0

Customer did not leave a comment.

Joshua T. 
Rating:
4.0

I made a reservation so I expected everything to be ready to go. Not a big deal but it put my schedule back 1 1/2 hours. I'd still recommend the dealer as the people are very nice and helpful. I would recommend when a truck is picked up it has a full tank of fuel so folks don't have to guess how much to get it where it was at pick-up.

Thomas J. 
Rating:
3.0

wiring harness too short on trailer. required a pigtail. one wire broken on wiring harness.

Elizabeth B. 
Rating:
5.0

Customer did not leave a comment.

Patsy L. 
Rating:
4.0

Registration slow, but thorough.

johnny M. 
Rating:
1.0

Office location was a mess. Food laying out half consumed while processing transaction. Difficulty even getting “stupid computer” system to work. Walked outside and pointed to a truck and said “that's yours” and went back inside. Truck was FILTHY inside - full of what appeared to be mud - we hope so because we had to scrub it down - walls, floors, everything - when sending pics to “agent” all we got in response was “I'll make a record of it” — not an “I'm so sorry that happened”, or anything. No hand cart was available either, as advertised on the side of the truck for Pete's sake. Our bad for not checking before we let her get out of sight, so we cleaned it and swept it and returned it 100% better - oh, and with all the moving blankets that were filthy and left inside the truck. When we returned keys, again the office was a mess, with food being consumed while we waited for the “checkout” - not a word about the filthy truck - no apologies - nothing — couldn't get a receipt to print but we waited because we didn't trust this party to enter the correct charge. When we were leaving the office then and only then did we get a “if you rent another unit I can try to give you a partial credit for the last truck mess”. Never use this site - they are slobs and their attitude is just as bad. Wish we could post the pictures - they would tell the whole story. Over 10 times using Uhaul across the country - never ever had such poor service and poor attitude towards a customer. Go, no run up the road to Rock City Storage in Meridianville - they understand customer service.

Andrew S. 
Rating:
1.0

My wife took the trailer thinking someone would help unload it. Lady behind desk was eating huge bowl of pasta. Told her she does not unload trailers, just sits at desk. Rude. My wife threw out her back trying to unhitch 6x12 trailer. I am mad because I asked her to do it. My first time using U Haul. Very disappointing.

John O. 
Rating:
4.0

No on-site personnel to assist with drop-off during regular business hours. Had to unhook tow behind unit with assistance and was told "someone" would look at it later. No way to verify the rental was returned on time.

Joseph W. 
No reviews have been submitted for this location.

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