Customer Reviews for We Fix That

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of We Fix That

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JAIMIE B.
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I would improve overall demeanor when working with customers. Came of as rude.

GARY B.
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Customer did not leave a comment.

H V.
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MARK E.
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Tamara W.
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JUDITH K.
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BRIAN A.
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WILLIAM H.
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Matthew S.
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Justin D.
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APRIL H.
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Devon L.
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Friendly, easy to rent from

Mark T.
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Customer did not leave a comment.

Jessica D.
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My suggestion would be to check the rigs before someone gets in them because there was drugs in the rental I had. Also, the cab smelled like cigarette smoke. Another thing, the online check in didn't work on my phone well and wouldn't allow me to finish the check in process and wouldn't let me add comments on the pictures that were provided. One last thing, a heads up when you arrange a rental online that the check in process is lengthy for people who don't know would be nice. Let people know its best to be able 15min prior or plan to not leave for 15min after you arrive at the pick up location.

Sandra M.
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Had trouble using the mobile app. It took 30 minutes to process the return

Stacey S.
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Corbin was fantastic. Extremely helpful and friendly. And a great multi Tasker! Got me in and out on the road in no time. Very pleased with the service.

JERRY C.
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Customer did not leave a comment.

Rockie M.
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Nothing a wonderful experience. I switched from a box truck to a pull behind it pulled like it wasn't there .

Jeffrey K.
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Customer did not leave a comment.

Samuel B.
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Perfect loction with an experience and helpful staff member.

KELLY S.
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Customer did not leave a comment.

William B.
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James T.
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WENDY K.
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Davita W.
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CODY G.
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WiFi or phone reception for check in! (I know that's not their fault)😆

MARK H.
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I was told by the corporate office I had to pick the truck up 40 miles away when I worked close to we fix it but the staff at we fix it went and picked the truck up at there expence. I'm a single dad and couldn't make arrangement to do that so I appreciate we fix it for doing that.

andrew C.
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Clean the inside of the truck better. Maybe fix the transmission that's slipping and the steering column that's going as well. I was all over the road because the steering wheel is so loose. Also, the reps from U-Haul that I talked to were all very rude and not friendly in anyway. If U-Haul wasn't the cheapest for moving trucks I wouldn't use it again due to the rudeness I received from all the reps. Also, I never received a phone call to confirm my appointment. They just confirmed it without speaking to me. Not very happy with U-Haul this time. Never had an issue before either.

CORBIN W.
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Customer did not leave a comment.

SCOTT T.
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MIKE F.
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TOMMY S.
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Owner was very considerate and accommodating.

CHRISTOPHER B.
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STEPHEN B.
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Virginia M.
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Renewed trust in uhaul!

JOHN B.
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WILLIAM M.
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DOROTHY C.
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The cup holders were yucky but otherwise it was clean. The truck shifts hard between gears and sounds like it is going into orbit before it shifts

Marc A.
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Customer did not leave a comment.

Lawrence B.
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The equipment was clean, had one marker light out, and the trailer leaked I think on the floor. Nothing on top got wet but I had stuff on the floor to protect against leaking. Never seen one that didn't leak.

JANETROBERT K.
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They provide awesome customer service !!!!

Thomas C.
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It took approx. 10 minutes to complete paperwork and hook-up the U-Haul trailer we rented. The owner was extremely pleasant and helpful.

Brian S.
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Was a bit far for pick up. Didnt have dolly I ordered.

Nathan D.
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Customer did not leave a comment.

John S.
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Debbie C.
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the man at this location was very helpful polite. explain everything i needed to know

Judith K.
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Roderick W.
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Friendly owner offering great service

Thomas C.
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Customer did not leave a comment.

Ralph B.
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Why do we have to travel to pick up trailer? You asked what location then two occasions I had to travel to get trailers. That is the only problem I see with uhaul services

Timothy K.
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Customer did not leave a comment.

Wilbert W.
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I was just a little late returning the auto transport and was charged for a full second day totally unfair

Robert K.
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tera M.
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Ed W.
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Best store ever!

Wendy K.
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Elizabeth D.
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Joseph M.
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Timothy K.
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Tammi M.
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I reserved a truck close to my location & you (Uhaul) moved my reservation to a further location. So I had to pay for all the miles & that is not fair to me as a customer. I feel that since you moved the rental from what I wanted I should not have had to pay for those extra miles.

Wendy K.
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Customer did not leave a comment.

Don L.
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They were very helpful

Amy V.
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Customer did not leave a comment.

Reed J.
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When booking online or by phone please let the customer know that they will have to drive to a pickup location that is different than the one requested. Same with drop-off.

Ralph L.
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Keep doing what your doing

Russell A.
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All Good

Robin Z.
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Customer did not leave a comment.

MIKE M.
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Make sure it is their credit card, not mine.

Ellise W.
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Customer did not leave a comment.

William F.
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Matthew L.
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Joe M.
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Shannon S.
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They are great..

Marilyn K.
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No improvement needed

Doug B.
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wanted to pick up truck before opened and unable to do so thru app - person I spoke to before pick up couldn't answer any of my questions on how to use the app and the what ifs if it didn't work correctly. So no not a great experience!

Joshua T.
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Customer did not leave a comment.

Robert W.
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Tom D.
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John H.
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Woman doing rental didn't know the computer rental system...asked for help numerous times. Auto transport had flat tire upon arrival. Only location support was to air up the tires and sent me on the way. Advised me to call roadside assistance if I encountered problems. I had to stop 4-5 times a day to air up leaking tire. Very inconvenient and dangerous. Luckily I didnt have a blowout - drove 1,000+ miles.

Greyson A.
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Be more organized. Not this store, but the system in general.

Alex H.
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I don't think there is anything to improve, had excellent help all questions were answered. Had awesome service and was very easy to get a move on. Awesome experience!

Jessica T.
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Customer did not leave a comment.

Robbert H.
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Customer did not leave a comment.

Roderick W.
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Wasn't happy to travel to neighboring town for pick up when we have several Uhaul dealers locally. Cost an additional 15 miles charge.

Heather P.
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Customer did not leave a comment.

Amy N.
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Great people great service

Dennis P.
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Customer did not leave a comment.

JESSE R.
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These guys are friendly and always willing to find equipment even if they don't have it in stock.

ted E.
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The rental truck needs service. The check engine like was on and the ABS brake light was on. Truck vibrated very bad on highway. Would recommend crapping this truck.

Justin K.
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A+++

mark H.
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Customer did not leave a comment.

claudia C.
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Very helpful. Would definitely recommend.

Brian W.
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The furniture pads ordered were not available.

Ronald H.
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Great service and very friendly.

Sharon C.
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Customer did not leave a comment.

Robert T.
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The proprietor of this facility was very nice and helpful and he is the only reason i didn't loose it. He did everything he could to help me but being a Sunday there was not much he could do till Monday. Unlike the place i picked it up at he was very helpful and pleasant to do business with.

Susan C.
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Customer did not leave a comment.

jason H.
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Tried to get an appliance dolly none available, try to get shrink wrap, none available. Tried to get a hold of the manager was unsuccessful at getting a hold of him. Check engine light was on in the truck that it needed maintenance couldn't get a hold of him. Vehicle stalled on us three times could not get a hold of anyone. Tried to rent straps or buy straps at the rental place none available. Overall the worst rental experience ever. Was supposed to get paperwork when I rented it for me to go over the vehicle never received it called the office told me not to worry about it. I would love to speak to someone about this rental, please call Jason at 949-306-5773

GEORGE W.
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Customer did not leave a comment.

JESSE R.
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This location was awesome. The people were friendly and very helpful.

No reviews have been submitted for this location.

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