post what ball size is needed.
RICHARD F
Customer Reviews for We Fix That
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy in easy out. Super fast friendly service
Rockie MExactly what we needed, easy to pick up and drop off and the service was completely satisfactory.
Jerri COnly put the staff was helpful because I had to call uhaul otherwise they were not helping me. This location was the worst so far. Not trying to be rude just honest as we all plan these things for certain times but when there are organizing troubles like this it sets the customer plans back significantly. I'll be really thinking of not using uhaul again after this experience.
Robert ATell the whole truth.you use a play on words when you say your trucks are 15' long.the inside box that goes floor to ceiling is 11.5 which cost me a extra trip that resulted in more miles and more fuel.if you look at enterprise their size is completely floor to ceiling.
Michael MTried to use the app but it was useless. Thankfully the store was still open and was tremendous help.
Katherine UNothing the service was quick and professional as well as the return
james cThey always do a fantastic job at this location. They are always very helpful
Janet LThe whole process was easy from start to finish.
Gabriel LWebsite needs updating on the online check in process. We got to the very end and the website crashed before it gave us the keyboard code. Thankfully the place opened an hour later and they got us squared away. Very happy with the human service, not the technology.
Sarah PEverything went smooth.
Diana SEverything worked great 👍 👍
James MThank you very much for your service I could not move without your service I appreciate Uhail and We fix that, just for existing... for myself and all others to use I highly recommend your service as well as We fix that.. for their service 5stars for both thanks again, sincerely Steven C Vezain
Steven VThe gas tank was empty not on a quarter like it was suppose to be other than that you were great
Patricia SI would say that the crew at that branch are spot on
Vernon WLocation was fine, but your process for returning and checking out a vehicle in general are awful. Why was it that I had to take around 10 pictures and submit them through your website to “prove” what you asked me to confirm? I had to walk a half a block away to scan a location code, then walk half a block away to take pictures of the odometer, gas, inside of the cab and back of the truck, as well as a picture of the truck in the parking lot. Frankly, that’s bullshit. What do your staff actually do? You want to charge me extra for your staff to look at the vehicle when I return it? That’s your staff’s job. And you surely would have billed me well over the pump price if I returned it with less gas than I checked out with, but where is my refund when I returned it with a quarter tank more than I checked out with? That’s called theft, whether it’s in the contract or not. It’s disingenuous, and bad business etiquette. That was my first ever uhaul, and you’ll never have my business again, not ever.
Cody LNothing, Great service.
KEVIN MNothing warm friendly straight to the point did a great job.
Stephen MThe gentleman that runs we fix that is an exceptional person, always on time and up front with what the cost of the uhaul is going to be. Don’t change a thing at this uhaul location it can’t get any better.
Roger KHard to find uhaul drop box
ALYSSA GThe only real issue I had was the town has horrible cellular service and I picked up the truck on a holiday. It was a struggle but I got it completed . I did go and speak with the people at We Fix that before my rental and they were amazing . I think it’s great technology that U Haul is using but this location should try to offer some kind of wifi connection.
Glenn HWhen I reserved it online I denied the extra insurance but when I received my bill they had automatically added it when I didn't want it
Michael MThe truck had a check engine light on. The place is a great location, the people are friendly and knowledgeable.
Dion MHave the vehicle clean. Walk outside with the customer and put their rented equipment in the truck. Don't make them carry the stuff over the river and through the woods, Come on man!
Marc BRep on the phone failed to mention the savings if we returned the truck from where we picked it up. Rep at the pick location update our reservation and saved us $50. My pick up choice was unavailable.
Debbie WLickity Split, back on the road!
James RThis is only the second time I have rented one and it was an enjoyable experience each time. Friendly staff to jelp
Sheila HNothing everything was excellent
ward mEverything was clearly marked and excellent customer service.
James LI enjoyed working with the person in Marseilles at least 100 times better than the IDIOT that I dealt with a year ago in Chicago, that over billed my card with his stupidity.
Robert SExcellent service!
Paula LAwesome staff
JAMES CNothing, the gentleman that took care of me at WE FIX THAT is a great person that treats people with respect I highly recommend this location. IT'S PERFECT THE WAY IT IS !
rodger kVery helpful and flexible.
Lonnie H:)
Matt ANo suggestions- y'all are fabulous! Many thanks!
Laura MThe only downside was no backup camera.
GARY AVery difficult deep off
Jason EWe Fix That is an easy business to deal with. The owner is very kind, fair and accommodating. .
LYLE HEvery thing was clean drove great
BELINDA BThe uhaul was in rough condition. the windshield wipers were broken (it was raining this day) and the weather stripping on the passenger door was off.
hannah mAgain very easy.
THOMAS HGreat customer service, super easy to work with.
KELLY WMuy buena atención y muy amables
JOEL B