Customer Reviews for Weber Company And Storage
(U-Haul Neighborhood Dealer)

1,073 reviews

8140 Mayfield Rd   Chesterland, OH 44026
(1 mile West of Route 306)

(440) 729-2173

Office Hours

  • Mon-Thur: 8:30 am - 4:30 pm
  • Fri: 8:30 am - 4 pm
  • Sat: 8:30 am - 11:30 am
  • Sun: Closed
Special Operating Hours
  • 7/4/2025: Closed
  • 7/5/2025: Closed
  • 7/6/2025: Closed

Services at this Location:

Contact Us

(440) 729-2173

8140 Mayfield Rd
Chesterland, OH 44026
(1 mile West of Route 306)

Services at this Location:

Office Hours

  • Mon-Thur: 8:30 am - 4:30 pm
  • Fri: 8:30 am - 4 pm
  • Sat: 8:30 am - 11:30 am
  • Sun: Closed
Special Operating Hours
  • 7/4/2025: Closed
  • 7/5/2025: Closed
  • 7/6/2025: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Christopher E 
Rating:
5.0

The front end of the cargo van was splashed with mud but the inside was fairly clean and worked for me since I only needed it to store items in it for few days.

ROBERT P 
Rating:
5.0

Customer did not leave a comment.

DOMINIC O 
Rating:
3.0

Customer did not leave a comment.

TIMOTHY K 
Rating:
5.0

Customer did not leave a comment.

JOHN S 
Rating:
5.0

Customer did not leave a comment.

ROBERT L 
Rating:
5.0

Customer did not leave a comment.

MARK B 
Rating:
5.0

Customer did not leave a comment.

Joseph M 
Rating:
5.0

Customer did not leave a comment.

Pamela H 
Rating:
5.0

Great experience. Friendly people makes all the difference.

SILVIO T 
Rating:
5.0

Customer did not leave a comment.

JOHN C 
Rating:
5.0

The folks at Weber are fabulous to work with and very helpful.

DANIEL C 
Rating:
5.0

Great people running the facility

KEVIN C 
Rating:
5.0

Customer did not leave a comment.

Tania K 
Rating:
5.0

They were very helpful

JAMES B 
Rating:
5.0

Customer did not leave a comment.

TREFUS L 
Rating:
5.0

Customer did not leave a comment.

JAMES K 
Rating:
5.0

Rental team was friendly and efficient. The on-line contracts and messaging made it easy for pick up and drop off.

THOMAS R 
Rating:
5.0

Weber Company in Chesterland is the best! I always use them for all my U-Haul and moving needs.

GEOFFREY R 
Rating:
5.0

Customer did not leave a comment.

Evelyn G 
Rating:
5.0

Customer did not leave a comment.

MICHELLE H 
Rating:
5.0

Very friendly Staff- Flawless rental process! Well maintained vehicles.

KYMBERLI W 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B 
Rating:
5.0

Customer did not leave a comment.

ANDREW S 
Rating:
2.0

The location was nice but something was going on with that tuck. It didn’t happen until the very end and it felt like the steering almost lost control. Other than that the app was very hard to use it took me almost an hour to find the next step button and I was on the phone with customer service. There as no ability for me to send her sceeen shots to an email or her phone so she could see what my issue was. And then the guy who booked my reservation out the free storage and it kept adding on a 80 dollars. It’s actually really hard to frustrate me but Uhaul has successfully done it.

meredith F 
Rating:
5.0

This is a very professional and friendly location.

EISHAUN W 
Rating:
5.0

Drop off, no interaction with staff

SCOTT S 
Rating:
5.0

They went above and beyond even letting me use a better hitch than the one I had brought.

TIMOTHY R 
Rating:
5.0

Nothing, everything was perfect.

DAVID H 
Rating:
5.0

Customer did not leave a comment.

JOHN T 
Rating:
3.0

Customer did not leave a comment.

NICOLE C 
Rating:
5.0

Customer did not leave a comment.

JOSEPH L 
Rating:
5.0

Customer did not leave a comment.

KEVIN H 
Rating:
5.0

Customer did not leave a comment.

BRUCE S 
Rating:
5.0

Keep doing a fantastic job.....

DONALD P 
Rating:
5.0

Customer did not leave a comment.

CAROL F 
Rating:
5.0

Easy pickup (fill out the online form first to help make this easy). Great service and easy return.

James P 
Rating:
5.0

Great location. Really good staff.

HOWARD M 
Rating:
5.0

Na! Everything was quick and easy!

ROGER B 
Rating:
5.0

Not a thing to improve upon. This location is always friendly, helpful and a pleasure to rent trailers from.

MARK B 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S 
Rating:
5.0

This is the 2nd time I've rented from here. I'm from PA and when I need to move our daughter, the location is convenient and the staff are extremely friendly. I would highly recommend renting from them.

JEFFREY B 
Rating:
5.0

Customer did not leave a comment.

Madeline H 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

No improvements necessary thank you

WIIE M 
Rating:
5.0

Every as exspected. The staff was great. Got me on my way in no time.

JAMES P 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER G 
Rating:
5.0

Great people! Very efficient.

DAVID V 
Rating:
5.0

great location...everyone friendly and helpful...i was in and out in a matter of minutes and was hooked up and ready to go...great job

ROGER B 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B 
Rating:
5.0

The proprietors were professional but still friendly. Very nice people

Laura P 
Rating:
5.0

Customer did not leave a comment.

Stephen S 
Rating:
5.0

Having to drop off the truck at a location 30 minutes from my arrival location was a true inconvenience, when there was a drop off site minutes from my location in Miami of Ohio. More drop off sites need to be made available in college towns such as Miami. It makes good business sense not to inconvenience your customers.

MICHAEL K 
Rating:
5.0

Customer did not leave a comment.

STEPHEN R 
Rating:
5.0

Have donuts and coffee for customers!

JOHN B 
Rating:
5.0

The girls were very nice and helpful - answered ALL of our questions and got us on our way.

MICHAEL Z 
Rating:
5.0

Friendly, thoughtful, and courteous service. I would highly recommend Weber Company and Storage.

SANDRA L 
Rating:
5.0

Customer did not leave a comment.

Diane S 
Rating:
5.0

Customer did not leave a comment.

Jim S 
Rating:
5.0

Customer did not leave a comment.

John O 
Rating:
5.0

Customer did not leave a comment.

THOMAS M 
Rating:
5.0

Customer did not leave a comment.

Matthew N 
Rating:
5.0

The gentleman who helped me at this location was terrific, helpful and pleasant. I truly appreciated his help and conversation.

Stephen B 
Rating:
5.0

Customer did not leave a comment.

Roger B 
Rating:
2.0

With 3.5 weeks advanced reservation and indicated need for an appliance handtruck, was informed a pickup that one wasn’t available?!! No offer to assist! No explanation!

Doug R 
Rating:
5.0

Customer did not leave a comment.

JANET D 
Rating:
5.0

Customer did not leave a comment.

Cheryl C 
Rating:
5.0

Very easy process to rent.

Milan Z 
Rating:
5.0

Everything was perfect.

Andrew S 
Rating:
5.0

Nothing- staff was very friendly and helpful. Easy transaction - has no issues!

ANDREW K 
Rating:
5.0

Good people, great service

Mikhail N 
Rating:
5.0

The crew there was very helpful and worked with me and suggested ways to make my move safer and more efficient

Subramaniya R 
Rating:
5.0

Customer did not leave a comment.

Ronne P 
Rating:
5.0

The location was easy to find and very clean. Service was exceptional, the tow dolly was in great shape (looked almost new!), and worked perfectly. Weber is a family-owned and run company, and I would definitely rent from them again!

Rich F 
Rating:
5.0

Customer did not leave a comment.

Brian K 
Rating:
5.0

Easy, lots of room to park and maneuver.

Robert J 
Rating:
5.0

Excellent!

STEVEN J 
Rating:
5.0

Customer did not leave a comment.

Steve S 
Rating:
5.0

Nice people, very friendly.

Ronald C 
Rating:
3.0

No issues. Everything worked fine...

Steve K 
Rating:
5.0

Customer did not leave a comment.

DANIEL S 
Rating:
5.0

Awesome service, great staff.

Mike S 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

Customer did not leave a comment.

Chris B 
Rating:
5.0

The front desk girl was so pleasant and helpful..

Felicia B 
Rating:
5.0

Customer did not leave a comment.

Gerard M 
Rating:
3.0

Checking in and getting truck was too long of a process. You s hould have gotten ID information when booking van. It took me oner 40 minutes just to get through the process

Bonnie A 
Rating:
5.0

Customer did not leave a comment.

Harry R 
Rating:
5.0

Customer did not leave a comment.

Mark B 
Rating:
5.0

Customer did not leave a comment.

George A 
Rating:
4.0

Easy except if you have to get a rental on Sunday the app and process is a bit combersume

jill j 
Rating:
5.0

The rental location is very convenient and the staff are very friendly and helpful.

Dana O 
Rating:
5.0

Customer did not leave a comment.

DAN W 
Rating:
1.0

Customer did not leave a comment.

Mark S 
Rating:
5.0

The lock box was VERY difficult to open in 30-degree weather. Without the help from Natalia at Uhaul 24/7, I never would have been able to open that lock. Natalia deserves a raise in pay!

Simon K 
Rating:
4.0

18 1/4 drill holes in floor and metal bolt sticking out of floor.

Dan S 
Rating:
5.0

Customer did not leave a comment.

Kayla R 
Rating:
5.0

I rent a lot but this Uhaul will now be my go-to location. Friendly, clean, efficient .Great experience!

Caroline G 
Rating:
5.0

Customer did not leave a comment.

STACEY D 
Rating:
3.0

The truck was not checked in properly - i have been charged for 99 miles when i only went 45 and for 4 gallons of gas when i put 5 gallons in before i turned it in. I have no picture of the dashboard so no way to prove it other than my word.

Pamela S 
No reviews have been submitted for this location.
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