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JOHN M
Customer Reviews for Weiser Cycle
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing I can think of.
Tery TOwner was a great guy. Very friendly.
Brock PI did after hour drop off No personel
PAMELA KI was given a truck larger than I needed and I was made to pick it up in Idaho as opposed to Oregon. Both of these things cost me more money than I intended. If I had been allowed to pick it up in Oregon I wouldn't have been charged tax. If I had received a 10-ft truck and not a 15 I would have saved hundreds of dollars in gas. So overall I likely won't be using U-Haul again
Paul TOwner was really nice and very helpful
Anna CUhaul app wouldn't give me the code to pick up the keys. After all the effort to do mobile pickup, the app said to get keys inside. Lame, the keys were in the lockbox outside even. Person there was great though!
Kristy TJust keep up the friendly atmosphere, good equipment, and helpful service.
Jim HWhy does it have to be so expensive 900 bucks actually a little more than that because I spent 150 on gas and still left half a tank and I only got it with a quarter of a tank went 272 miles is all
GARY MSite was closed but owner let me check out since he was there. Had problems with one hour time limit from scheduled pick up time. Boise hub gave me extra hours to pick up but I didn’t need, since I got to location more than an hour from rescheduled pickup I had to try and call in and reschedule.
Bryce JEverything went great
Steve HQuick service very friendly
Thomas ASean from Weiser Cycle was perfect, even loaned me a part because my old truck didn't have it.
Nick TCant think of anything. Sean was the best....so friendly and helpful!
Diana CAbsolutely the nicest man ..worked with me every way he could
michal lVery helpful
Cory aShawn was awesome helped me and addressed my concerns about rude customer service over the phone . He went above and beyond to find the issue.
Danielle Jchange nothing, friendly, stress free customer service
Victor IBe willing to accommodate for unforeseen situations with customers. Uhaul representative did not want to extend my local rental because my house purchase was delayed 1 week and I had everything I owned in it. Location operator ensured I kept it saving me an extreme amount of hassle.
Jason GVery helpful, knowledgable and i will use this location again. This location has a very good reputation in the community.
Troy FSuper cool manager. Professional and knowledgeable. Very helpful. Small shop with an excellent reputation in the community! I would recommend this location.
Troy FNone
SHERMAN BI appreciated that customer service reversed a charge for an extra day when I was 46 minutes late returning the truck.
William PSean was very accommodating, friendly, knowledgeable. Great U-Haul representative!
Keith SI was promised no extra charge due to extra days. That did not happen. Extremely disappointed!!!!
Michael LI was promised no extra charge due to extra days. That did not happen. Extremely disappointed!!!!
MICHAEL LThey were awesome. No BS , in and out in seconds. Great people.
Frederick MShaun was fantastic to work with. Highly recommended.
john lHave a larger drop off area for after hrs. and week-ends keep the half circle clear and free of equipment.
DAWN KNothing!
Jen GShaun was awesome to deal with. Fast, competent, and friendly. Thank you very much.
larry gEasy drop off, no problems.
randi rSean was amazing g to work with!! The only thing I think that would improve this for other customers would be if he had more trucks available at his location.
Larry CVery friendly & we appreciate everything from this location.
James GI dropped off Trailer there but it was after service hours. I assume everything work out.
lynn dJoe was very friendly and knowledgeable!
Becky AGreat customer service, friendly folks.
Paul PVery helpful,
john GUnmanned return. Convenient location.
Paul SFriendly service
Roger HJim was exceptional, he went above and beyond our expectations. He was amazing.??
Kimberly BMy only comment... the truck several times on the trip made very upsetting noises... I checked tired and could see no issue... I had to believe after that it was an engine noise that I could not explain. I was not willing to stop in the middle of no where and call for a change of vehicle... I managed to complete the trip and turned the truck in. I had no indication of what the issue was, but it was distressing.
Carol ANothing at all. He treated me like family, took care of everything I needed, and the truck was amazing. Very simple and satisfying process.
Daniel RGreat customer service, fast and friendly. Gladly do buisness again with this location again.
Justin P