U-Haul smelled horribly like extremely bad like someone died in it. I was charged for 3 days because one of the days Sunday they were closed they never disclosed that to me upon pick up. Nor was there any drop box or a place to drop off after hours and was deterred from dropping off at another location. Extremely unhappy I will not be using this location ever again.
Leonard S
Customer Reviews for West Coast Self Storage Spanaway
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's perfectly fine. Thank you so much
ALVIN LI returned the car with the same amount of fuel as when I received it. But they charged me extra money for no reason. Do not use their services; they arbitrarily charge fees and send fake invoices.
VITALII VI reserved drop-off at Lakewood and was instructed to drop-off at this location.. Why?? Never again will I use Uhaul!!
BRIAN AI had a very hard 3 days, and the lady was very helpful.
HEATHER K