Customer Reviews for West Palm Gas
(U-Haul Neighborhood Dealer)

661 reviews

847 Southern Blvd   West Palm Beach, FL 33405

(561) 820-8912

Hours

  • Mon-Sat: 8 am - 7 pm
  • Sun: 9 am - 2 pm

Services at this Location:

Contact Us

(561) 820-8912

847 Southern Blvd
West Palm Beach, FL 33405

Services at this Location:

Hours

  • Mon-Sat: 8 am - 7 pm
  • Sun: 9 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MARY H. 
Rating:
4.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Great truck and excellent customer service, together with a reasonable price.

Raymond R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

Perferto el trato

SINAISKY R. 
Rating:
5.0

This is the third time I've used this location, these guys are great! Family owned and operated for decades and you can grab some great coffee too!

Vincent L. 
Rating:
5.0

Customer did not leave a comment.

Dorsica O. 
Rating:
5.0

Terrific ladies at the rental counter! Perfect vehicle for our project!

NANCI P. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH H. 
Rating:
5.0

Everyone was very Professional from Pick Up until Return. They made the process very easy.

JOSEPH H. 
Rating:
5.0

Keep up the good work thanks

CORINE B. 
Rating:
4.0

Customer did not leave a comment.

Ana T. 
Rating:
5.0

Love this location! Angel the owner is very caring and friendly.

CARLOS A. 
Rating:
5.0

Customer did not leave a comment.

Juan P. 
Rating:
5.0

Very friendly, clean and would highly recommend this location

BRIAN G. 
Rating:
5.0

Customer did not leave a comment.

mario L. 
Rating:
4.0

Customer did not leave a comment.

MAYDELIN R. 
Rating:
5.0

The place is run top notch.

ROBERT S. 
Rating:
5.0

Alex Knows how to give good customer service.

SHARON W. 
Rating:
4.0

When I returned the rented trailer the attendant commented on his concerns. The trailer tongue was sitting TOO LOW ! When I rented the trailer during the attachment I thought it looked too low . The attendant assured me it was fine ! As a woman I don't appreciate my concerns being disregarded

BEVERLY O. 
Rating:
3.0

I've rented many U-Haul's but I was extremely upset when they charged my account. The mileage that they charge you for is an add-on fee because they're not doing well and it's an up charge. I've never had to pay mileage for renting a U-Haul my bill would've only been 40 something dollars and it turned out to be $105 that is absolutely ludicrous it was never disclosed to me I will never rent another U-Haul truck and I've rented many of them. I think the pandemic has made people raise their prices when people don't have jobs and they should be a little bit more compassion towards people and Ron DeSantis our governor should do something about this.

VICTORIA S. 
Rating:
2.0

Only went 17 miles and was charged for 6gallons of gas. That would be 3 miles per gallon! Tried to check in on line but not available at station.Had to do regular check in

Mark K. 
Rating:
5.0

The U-Haul trailer was in place and ready to go. The staff was so courteous, helpful, and professional.

SCOTT C. 
Rating:
5.0

Great location and a great representative handled my drop off in a very timely manner. Highly recommend.

ANDREW G. 
Rating:
5.0

Customer did not leave a comment.

PAMELA C. 
Rating:
5.0

Customer did not leave a comment.

PAUL R. 
Rating:
1.0

Customer did not leave a comment.

BUNNY F. 
Rating:
5.0

Consistently great service .Thanks

SAM A. 
Rating:
4.0

Customer did not leave a comment.

PATRICK H. 
Rating:
4.0

Customer did not leave a comment.

Brian M. 
Rating:
4.0

Customer did not leave a comment.

BRETT T. 
Rating:
1.0

If you don't speak spanish don't go there they discriminate people. They charge me $300 for cleaning and we return truck clean. The worker who took back truck was very rude and spoke spanish with his coworker at shift . Because we don't speak spanish we don't know what they saying. Location doesn't look safe there.

MICHAEL S. 
Rating:
3.0

I scheduled the pick up on Belvedere Road, upon arrival I was told my pick up location was changed. It was only a mile away so not a big deal, but I feel communication could've been a little bit better. It was the day after Christmas, so I understand. The location on Belvedere Road wasn't quite friendly anyways!

DUSTIN C. 
Rating:
5.0

Excelente service and understanding very good

KENIA R. 
Rating:
5.0

I enjoy doing business at this location

daniel D. 
Rating:
5.0

process was simple and quick. equipment worked well.car hauler was smooth on th highway. returning equipment was effortless. people were great.

Thomas A. 
Rating:
5.0

Customer did not leave a comment.

CAROL W. 
Rating:
5.0

I think the truck needs a tuneup... doesn't sound great upon starting, little wobble on the highway, and brakes were maybe a little soft.

Daniel B. 
Rating:
5.0

The equipment was in great shape but the employees working this location were the best. Super friendly and made the rental really easy.

Tae K. 
Rating:
5.0

Great service. Will rent from here again.

MICHELLE Y. 
Rating:
5.0

Very accommodating and helpful.

Hector R. 
Rating:
5.0

Excellent they make everything easy to move and the customer survice is great

JEAN M. 
Rating:
5.0

The original pick up location for the trailer I was renting did not have a trailer available for me when I arrived at the Okeechobee Blvd. location as I had reserved online due to it having a flat tire the manager Davina Bean who was very nasty about the situation and did not call me to tell me they did not have the trailer I needed when I arrived to pick it up at 8:30 am and push my reservation to the location I picked up at and the were great to deal with and took care of me very quickly. The manager at the Okeechobee Blvd. U-Haul rental center needs to be fired for failing to do her job and being nasty in dealing with me on the situation

Michael S. 
Rating:
4.0

Competent and friendly people. Trailer was clean and fully working with all required equipment. Staff went over all operations for using trailer and completed a safety check after hook up. I will use this site again if the need ever arises.

STACEY C. 
Rating:
5.0

Customer did not leave a comment.

MELISSA A. 
Rating:
5.0

Family owned business!! They are great!! Thank you!!

VIVIAN G. 
Rating:
2.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Used this location twice in 1 week because it was that good. Awesome customer service and was super easy to get the rental truck I needed, both times. I fully recommend this location to anyone.

Jacob M. 
Rating:
3.0

I had reserved 2 hand trucks. They were unable boy provide them, noting that they had none. This was quite disappointing.

ZACHARY R. 
Rating:
4.0

You're good.

ABB C. 
Rating:
3.0

Excellent truck and mechanically sound truck. Very nice equipment,, The interior did not look touched....clean and disinfect the interior would be a suggestion

john C. 
Rating:
5.0

Buena atención eficiente y rápida

LIUDMILA R. 
Rating:
5.0

is very good customer

JULIO C. 
Rating:
5.0

Customer did not leave a comment.

ROCIO C. 
Rating:
5.0

Customer did not leave a comment.

jorge U. 
Rating:
5.0

liked they were open late

Mark S. 
Rating:
3.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Luis Antonio A. 
Rating:
4.0

Not sites fault truck was just old

John S. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY F. 
Rating:
5.0

Customer did not leave a comment.

NELSON S. 
Rating:
5.0

Customer did not leave a comment.

Lynn B. 
Rating:
5.0

Very efficient and friendly pick up and drop off. Truck was clean.

Rodolfo M. 
Rating:
5.0

Customer did not leave a comment.

BRITTANY M. 
Rating:
5.0

Absolutely nothing!!!!!!!! Very helpful very nice and very friendly I Thank Them very much!!!

ERNESTO F. 
Rating:
1.0

Very creepy place. would never go back. Whole experience was awful. And do not know what I ended up paying. Truck was only half full of gas and I'm sure they charged me on the other side. Luckily I didn't have wheels/lug nuts fall off like my neighbor did the day before. Shame. Your business could kill someone.

JAMESW R. 
Rating:
5.0

Customer did not leave a comment.

abdaelle F. 
Rating:
5.0

Customer did not leave a comment.

terri P. 
Rating:
5.0

Much better than the uhaul owned location in lantana and even west palm beach. Friendly helpful caring Great asset to the uhaul brand

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

TERRI P. 
Rating:
1.0

The most unprofessional and unethical customer service experience ever. I had a paid and valid UHAL Equipment contract for a 15' truck, that included a ramp. The truck was NOT available anywhere throughout Palm Beach, Broward, or counties in the area, per the rude and disrespectful, intimidating 'store front' gas station that had a 10' foot truck only. Area Field Manager, also reported there were NO 15' trucks, despite the fact I had a paid reservation Equipment contract for a 15' truck. We had taken off work to use the UHAUL to move, and could not move all the necessary furniture and personal items, i.e., generator, etc., due to not have the correct size truck nor any ramp to be able to load heavy items. Do NOT rent from this location ever. BEWARE BEWARE, WARNING WARNING DO NOT RENT FROM THIS PLACE. WORST CUSTOMER EXPERIENCE, WORSE THAN A COMCAST WORST CUSTOMER EXPERIENCE.

RITA C. 
Rating:
1.0

The van that I ordered was suppose to be picked up at one location, but it wasn't there, so I had to drive 1 mile south to another location, that wouldn't allow me to park my car there, and I had to leave and pickup someone to drive my car. It was a big hassle for me. The bright side is that I was able to extend the time of use.

sbarina M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Nothing, if I could give a better rating I would. We forgot our hitch and the manager loaned us one. Wow, what great customer service. Thank you so much. I never give reviews, but this was an exceptional experience, thanks for being so great

Christine L. 
Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

These guys not only saved ne nonet but provided excellent service. My truck pick up was moved to this location and I did not know until I got to 9030 Alt AA, the lady was very rude when she told me "we have no equipment for you" but the gentleman at Southern Blvd totally made up for it!!!!!!!!!!!!!!

LISA E. 
Rating:
4.0

Customer did not leave a comment.

James D. 
Rating:
5.0

Customer did not leave a comment.

william D. 
Rating:
5.0

Angel and Alex are the best!!

Gary S. 
Rating:
5.0

Customer did not leave a comment.

VERNELL B. 
Rating:
5.0

Customer did not leave a comment.

douglas G. 
Rating:
3.0

On site mgr did not give receipt of 'drop off'. Had to wait 24 hours for email from U-Haul to confirm that location actually confirmed drop off.

Doug W. 
Rating:
5.0

Customer did not leave a comment.

Tiffany B. 
Rating:
4.0

Customer did not leave a comment.

Jayne W. 
Rating:
5.0

Everything was perfect

Enrique F. 
Rating:
5.0

Fast and great customer service.

alex F. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
1.0

Customer did not leave a comment.

Samantha B. 
Rating:
5.0

Tires seemed very out of balance and as a result the truck vibrated at all speeds. I had a 3.5 hour miserable ride.

james G. 
Rating:
5.0

Customer did not leave a comment.

renny A. 
Rating:
5.0

Customer did not leave a comment.

Margaret S. 
Rating:
3.0

Customer did not leave a comment.

DOUGLAS F. 
Rating:
5.0

The truck was easy to find and ready to go. The attendant came out to ensure that I didn't have any issues. He was very helpful.

Michael F. 
Rating:
4.0

Angle and the other guy at this location were great.. van I rented was clean and in awesome shape.. I will be back..

MICHAEL H. 
Rating:
4.0

Lower optional ins. rates.

WILLIAM C. 
Rating:
5.0

Alex was awesome! Thank you so much.

Mary M. 
Rating:
5.0

Customer did not leave a comment.

Eddy A. 
Rating:
5.0

Great customer service, very helpful

JUAN F. 
Rating:
3.0

Customer did not leave a comment.

Kieran C. 
Rating:
4.0

Customer did not leave a comment.

Jeremy G. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top