Employee was absent when I arrived at my scheduled pickup time. Had to wait 40 minutes. Also, no person answered my calls for the location nor for U-Haul. Consider other rentals.
Andrew H
Customer Reviews for West Sunset Petro
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a little tight getting the truck in, but we appreciated that it was at a gas station so we could fill it up before dropping off
Nathan WBarely spoke English, couldn’t really tell me I was at a U-Haul drop-off location. No clear spot to park the 29’ truck (small, dirty gas station), no signage. Very sketchy.
Ben ANo on site personnel at time of drop off..Everything was completed by phone..smooth process.
MARY R