Customer Reviews for Westbrook Investments

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Westbrook Investments

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

martin K.
Rating:

Customer did not leave a comment.

geraldine T.
Rating:

Customer did not leave a comment.

DEBORAH F.
Rating:

Excellent service good customer service. Very personal business

ALICESHA B.
Rating:

Customer did not leave a comment.

mikaeyla P.
Rating:

Customer did not leave a comment.

Ameisha W.
Rating:

I don't think there isn't anything that's needed to be proved because the guy that helped me was a lifesaver for my situation i had to figure out.every other uhaul was closed on Christmas and i needed to move something to my apartment and he helped me in my dire need.....

FREDDIE C.
Rating:

Customer did not leave a comment.

Micah W.
Rating:

Customer did not leave a comment.

Shoshanna T.
Rating:

I made a reservation, the location of choice didn't have any available trucks in the size I reserved. I like that they were able to dispatch me to another location about 5/10 minutes from the location I was reserved with. I need it an Uhual immediately, and I received what I needed. The pick up location was actually more convenient for me, and the owner was VERY understanding. I really enjoyed my experience. My day started off rough but end great with you'll immediate and prompt service. THANK YOU!

Roderick R.
Rating:

Person was very polite and professional

Emma M.
Rating:

Customer did not leave a comment.

Bobbie D.
Rating:

Customer did not leave a comment.

martha M.
Rating:

Attendant was very patient with me and answered all my questions. He fully explained what I needed to know regarding the vehicle. I am sure that I will rent from him again.

Aisha G.
Rating:

Customer did not leave a comment.

Spencer C.
Rating:

Charges for furniture pads (didn't need/use and facility didn't even have any), dollys (didn't need or use). Almost $50 in extra charges that I didn't authorize

David M.
Rating:

Clean up the office with at least a new chair for customer to sit.

Chaoxian Q.
Rating:

Customer did not leave a comment.

Chaoxian Q.
Rating:

Customer did not leave a comment.

hector G.
Rating:

Very professional. Thank you.

Robyn B.
Rating:

Customer did not leave a comment.

Madison P.
Rating:

Mr. Westbrook was very proficient in helping us secure the proper U-Haul truck for our daughter's move. He went above and beyond to insure that everything went smoothly on her moving day. Because of his excellent service and professionalism, I highly recommend him to anyone seeking U-haul service and I would definitely use his service again. Thank you, Mr. Westbrook!

Jeffrey K.
Rating:

Customer did not leave a comment.

Guena S.
Rating:

Mr. Westbrook provided excellent service.

Samira B.
Rating:

Customer did not leave a comment.

bryan C.
Rating:

Christopher Westbrook was very helpful. He explained everything in detail and didn't make anything a hassle. Excellent customer service!

Cynthia M.
Rating:

Service was exceptional, Mr Westbrook was courteous and friendly. He ensured I was prepared. Smoothest part of my move excellent uhaul experience.

JOSE N.
Rating:

Great and fast service. Very friendly and social staff. I was very pleased renting from this location and will definitely be renting from them again.

roda J.
Rating:

Customer did not leave a comment.

Daniel S.
Rating:

Customer did not leave a comment.

ANTONIO JOSEPH M.
Rating:

The Uhaul representative practiced profiling and discrimination was inappropriate, unprofessional and possibly violated the law with his harassment and use if my private information. Called and reported thru call center rep and was promised a follow-up call from management. I haven't received that call to resolve the issues.

Micheal W.
Rating:

Customer did not leave a comment.

Esmeralda M.
Rating:

Customer did not leave a comment.

Khalil M.
Rating:

Great customer service

Marketa J.
Rating:

This location was great.

Elizabeth W.
Rating:

Bring his people in the world

Krystal M.
Rating:

Customer did not leave a comment.

Caroline R.
Rating:

Very quick I and friendly service!

Ashley B.
Rating:

Great customer service and reliable.

Micheal W.
Rating:

Customer did not leave a comment.

Jeanette M.
Rating:

Service was amazing! Mr. Westbrook went above and beyond to meet our needs. Friendly, reliable, family conscious establishment, will definitely be using them again in the near future.

Ayanna J.
Rating:

Everything was perfect! My move was very smooth. Everything was convenient, great customer service and I absolutely would recommend.

DWAYNE M.
Rating:

It was a very good experience and the customer service was exceptional!

James H.
Rating:

From Mr. Hinton to Westbrook Investments..Thanks for A-1 U-haul service..

Christopher E.
Rating:

Everything was perfect.

Emily F.
Rating:

Very helpful operator. Quick and convenient pick up.

Julie C.
Rating:

Customer did not leave a comment.

Teri A.
Rating:

Customer did not leave a comment.

Susan B.
Rating:

Great customer service. Attention to detail and super easy to work with

dalton S.
Rating:

Customer did not leave a comment.

Micheal W.
Rating:

Customer did not leave a comment.

ariana M.
Rating:

Customer did not leave a comment.

Austin H.
Rating:

Customer did not leave a comment.

Daesha S.
Rating:

The representative was amazing! He helped me with everything I needed. Made sure I felt safe on the U-Haul, & even patiently waited on me, because I was Tardy! He is the number one guy and I will always go to this location! I am more then happy with my UHAUL experience because of this great experience! Thank you.

Margaret C.
Rating:

This was not the location I wanted to use.I had an agent at the store where I was getting my hitch ,create the reservation.He both booked it for the wrong day and the wrong location. Fortunately I caught it and was able to work with the agent at this location who came in special on a Sunday for me. I will avoid using U-Haul of Vance Jackson again

Carina L.
Rating:

No one was there when we arrived but after calling the number they arrived promptly (within a few minutes) and was very friendly and helpful.

Salman A.
Rating:

Customer did not leave a comment.

Ryan C.
Rating:

Nice People. Basically implied. Went in got the truck then dropped off. Not a hard interaction. Would do it again.

Adora I.
Rating:

Customer did not leave a comment.

LESTER H.
Rating:

Customer did not leave a comment.

Dwight B.
Rating:

Have better instructions.

Amber B.
Rating:

Customer did not leave a comment.

Elijah K.
Rating:

Customer did not leave a comment.

Douglas B.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top