Make sure that the customer has the equipment that they paid for. As well as place them at a location where the UHaul trucks are not blocking each other as well as making last minute changing and affecting their time for renting their vehicle, would not recommend to anyone. I went through hell and back just for a truck.
Amarion J
Westbrook Investments
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77021
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Person was rushing me during the process and threatened to force my move in back if I did not show up on his timing.
Maia HThe person who was working there awesome guy but, where he was working horrible place. The actual U-Haul truck smelled like something died in it and also smelled like cigarettes. I was also pulled over multiple times. The officers claimed that when they ran the tags on the truck it came back with a warrant. I will probably never use U-Haul.
Daniel CMy pickup location was switched twice, one of which was at the pickup time...
Natalie BThey are listed as being open at 9am but no one at the property was present. Someone else was also at the location trying to pick up a uhaul and was equally confused as to why no one was present. Also, there is no uhaul key dropbox to leave you keys for the app drop off process. I had to call uhaul customer service and a helpful representative informed me to leave the keys to the tuck in the driver side visor.
JOHN C