Customer Reviews for Western Landscape

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Western Landscape

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QADIR Q.
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I told the person who received the truck that brakes are not good.

Nicholas O.
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I was happy with the level of service I received.

JORDAN S.
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Customer did not leave a comment.

RICHARD G.
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Customer service good not have been better. Thank you!

MICHAEL M.
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Customer did not leave a comment.

steve P.
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Customer did not leave a comment.

Cynthia G.
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Customer did not leave a comment.

TIMOTHY S.
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I rented the auto transport and drove my classic car to Western Landscape in Planfield Illinois to load and hook up on a friend's truck. Although I watched the video how to load the a vehicle, I had no experience with this equipment. Dispite below freezing temperatures and being busy with other Saturday morning customers, two employees of Western Landscape came out to hitch up the transport and assist on loading my car. After I drove onto the trailer they made sure it was secured safely. The drive to Tennessee was uneventful thanks to there assistance. I can't thank Western Landscape enough and would not hesitate to use them and UHaul again.

ANTOINETTE Z.
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Customer did not leave a comment.

RICHARD E.
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Customer did not leave a comment.

thomas Z.
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Improve the lockbox key retrieval... Confusing at best...

KYLE M.
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The wiper on the drivers side needed to be changed.Light snow and a lot of mud on windshield...had a hard time seeing.

David M.
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Customer did not leave a comment.

Paul C.
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Nothing. Great place

Darrick B.
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Customer did not leave a comment.

Steven G.
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No improvements needed.

michael C.
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Customer did not leave a comment.

Jayne J.
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Wow. It was a great experience. Nate was awesome!! I can't think of anything to improve the experience

Stiles B.
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Customer did not leave a comment.

Sandra B.
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Excellent service provided by the employee at this location also. This was a super smooth and pleasant process.

Matthew S.
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Customer did not leave a comment.

John S.
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WILLIAM L.
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Linda G.
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ROBERT W.
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guy who took care of me was very personable and professional he got me in and out in 5 minutes which was appreciated

Elizabeth O.
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Didn't interact with anyone at the location. There was some confusion with the drop-off. I had already dropped off the trailer and uhaul called asking where I would like to drop off? Confusing.

LEO K.
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Have already recommended to two people

Robert L.
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Customer did not leave a comment.

KARL M.
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Customer did not leave a comment.

Jeremy D.
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Brittany A.
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Brian W.
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Scott B.
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KAZIMIERZ G.
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Great family business to rent from.

WILLIAM H.
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Customer did not leave a comment.

Bill M.
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Thanks, always a great experience from Western Landscape!

TOMMY M.
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Helpful

MICHAEL S.
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I was transporting china cabinets with glass shelving and sides. Maybe a smoother suspension. Maybe air ride and also a suspension dump to lower the deck so the ramp isnt so steep

Brian M.
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Customer did not leave a comment.

Misty M.
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drop off not the issue...

TERRI D.
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Customer did not leave a comment.

robert W.
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Western landscape was great truck was warming up to defrost the windows when I arrived check out and check in was fast and easy

ANTHONY D.
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Customer did not leave a comment.

Susan L.
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You should have more haul vans available for quick, local use.

carol B.
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the only problem the man had hard time with down loading info we were their about half hour your cental office had problems so the man wrote everything great guy

hubert J.
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My only comment is that the contract paperwork given at time of rental stated there was 22 miles less than what the truck actually had. I went right back inside and told the 2 clerks and one stated, "How did that happen? Well it looks like you got 20 free miles." Upon beind emailed the receipt, I was actually charged fot 22 miles that I did not use!!!!!!!

James D.
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Customer did not leave a comment.

PAWEL Z.
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Jason W.
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Mike W.
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Easy place to find, super easy process to pick up and return. Customer service was excellent.

James C.
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Customer did not leave a comment.

Eddie G.
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Customer did not leave a comment.

Bob D.
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Customer did not leave a comment.

RUBEN M.
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Customer did not leave a comment.

William H.
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The location was convenient.

Olivia M.
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Customer did not leave a comment.

Robert E.
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There were cigarette butts smashed inside the wood rails of the trailer. Smelled strong of cigarette smoke. The unit itself worked very well.

Rhonda A.
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I rented a Cargo Van on Sept 26th, as I have rented many times within the last few months for my business. Every van I have rented was dirty and not cleaned/swept out. Needs to be ran through a car wash too. Hub cap was missing on the last cargo van that I rented I think should be replaced immediately before renting out, it does not look professional. Overall, the vans and trucks are good and I am satisfied, they just need to be cleaned better.

quantis W.
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Customer did not leave a comment.

Anthony F.
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No change needed

MAURICE P.
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Customer did not leave a comment.

James D.
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Customer did not leave a comment.

TIMOTHY L.
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The truck was making noises at low speeds

John R.
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Online process was not easy. Had issue with changing reservation and problems online checkout. Staff at location were great.

GERARDO A.
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Customer did not leave a comment.

Lynn V.
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If you do the check in online I should gets the keys right away and not have to stand there waiting and keep giving the person the same name for a confirmation. It was pretty ridiculous.

Ryan S.
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Customer did not leave a comment.

Alicia G.
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Easy mobile pickup

TROY G.
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Customer did not leave a comment.

Martin V.
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Everything was great!!

Charles W.
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Customer did not leave a comment.

Gary S.
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I have rented an Uhaul from here before. The total process took 10 minutes. The drop off was even faster.

Gregory C.
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Customer did not leave a comment.

Michael T.
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Customer did not leave a comment.

Andrew C.
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Customer did not leave a comment.

PHILLIP W.
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Customer did not leave a comment.

Kris M.
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Alexandra A.
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David M.
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Jason F.
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My overall experience with U-Haul was the worst I've ever experienced. My order was changed my truck was downsized and coming back to talk to customer service was a nightmare. I spent about two hours on the phone trying to make sure I had a truck to get. Had to drive an extra 55 miles out of my way to actually use this truck. I would not recommend you how to any of my friends. I will never be using it again for myself. Very very very unsatisfied with the customer service with you all

ALFRED T.
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Customer did not leave a comment.

Charles T.
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Customer did not leave a comment.

Peter F.
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Customer did not leave a comment.

BLAKE ANDREW F.
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Customer did not leave a comment.

ROBERT C.
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Everyone that works there are very helpful and knowledgeable!

Lisa B.
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Customer did not leave a comment.

Michael P.
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Customer did not leave a comment.

cheryl G.
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Customer did not leave a comment.

ANDRZEJ S.
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nice people

Donald B.
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Customer did not leave a comment.

Theo V.
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Everything was great

richard K.
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Customer did not leave a comment.

DAVID W.
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Everyone was very courteous, knowledgeable and accommodating which made the entire process quite simple and stress free.

SAMANTHA P.
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Customer did not leave a comment.

CHARLES M.
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Customer did not leave a comment.

Gregory J.
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Customer did not leave a comment.

John S.
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Gate went up too high and had to use a crown bar to get it down. Trailer bounced around as if it had axle issues or zero suspension.

Andrew P.
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Trailer got a flat tire due to a rusted wheel. By the time I got back on the road it was nearly 3 hours. Lots of people TOLD me they were sorry for the inconvenience but no one really showed it. Words are cheap A refund of the $14 paid for the trailer rental would have been a small but appropriate gesture in this situation....in my opinion.

Stephanie L.
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Absolutely nothing. They were fantastic! Couldn't have been easier.

Anthony W.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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