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RICHARD T
Western Landscape
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plainfield, IL 60544
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkGreat expectation
CEDERIC RThis location was great! Equipment was good and ready at appointed time. The app is extremely frustrating. It often didn't work or I'd get halfway through the steps and it would stop working. The reservation was for a location near to my move and the day before I received a call saying the truck would be available 33 miles south of my move. I understand equipment might not be available but the alternative offered was way too far and would have eaten up a lot of my crew time. After 2 calls the rental location was offered which was 5 miles form my location. The woman working was efficient, friendly, prepared and helpful. She was outstanding.
Laura Ca wonderful experience
Jason HU-Haul needs to shut this location down! It is causing irreparable brand damage. The ordered and paid for supplies were not on hand…never were. The truck had 1 inch of standing water in the front half of the bed. With only 1 person working behind the bulletproof glass in this liquor/lottery/junk food store, no one is able to effectively support U-Haul customers. Horrible experience - I had to hold on the customer support line for 15 mins, being transferred twice, ultimately receiving no help. On my own I located a neighborhood U-Haul vendor 20+ miles away were I again paid for the supplies I already had paid for!
DAVID O