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KARIYM C
Customer Reviews for Western Petroleum Car Spa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Free coffee and donuts!!!
TERRENCE MGreat customer experience very easy to get along with and no troubles whatsoever with pick up and drop off.
David TEnsure trucks are fully mechanical inspected. This truck pulled hard to the passenger's side when braking.
THOMAS NBooked vehicle was not there for me to pick up. I waited for 1 hour for larger vehicle to be returned had to accept smaller vehicle.
TOBIAS CI had to move from Stephenville to pick the truck in Corner Brook which is very very inconvenient. Could you please put cars at the Stephenville branch so others don’t go through this ordeal in the future, thanks
ANTHONY AThey charged us for two Michael’s and still haven’t gotten it solved
Belle JEverything was really good .
TONY PThe box of the truck was clean, but reeked of fish. More attention needs to be paid to this.
THOMAS NYou changed the size of the truck on me, which was really inconvenient
CRAIG HCost way more then advertised pretty sure I got rip off
MICHAEL IExcellent customer service. Will definitely be back at this location for all of my future rental needs
KATHERINE HIt was all good no problems. Everything was a smooth and fast process All good. Pay your representatives more money ey they deserve it
PAUL BWent a total of 4 miles and it cost over $17 in gas to move a bed and 4 chairs in a small cube truck from apartment just over tge hill to storage.. Was going to rent a uhaul for moving my daughters stuff from storage to home but the cost of gas it would take to make the trip we figured it would be cheaper to make a 2-3 trips in truck plus hotel and ferry cost.
BARBARA DYou need to have jacks on your tow bars for dropping the 6x12 trailer. Other than that it was a great trailer for towing
DAWSON HThe employees at this location can be trained on how to properly secure a trailer. They didn’t secure the coupling, the trailer came detached and damaged my vehicle. Due to the employees negligence I was unable to use the trailer.
JENSEN MMake sure the truck is full of gas during pick up. Takes the guesswork out of fueling upon return.
JENNIFER TCustomer service was excellent !
STEPHEN PThe steering was so loose it was hard to keep the truck between the lines. The truck was from the US so the speedometer was in miles with kilometers so small I couldn't tell my speed.
DARRIN LRepresentative from Western petroleum was top notch!
ARTHUR Jshould have done pre check in
KENNETH R