Everything was great. I was running about 15 minutes late due to construction, but I couldn’t reach anyone by phone during my attempts. It would be great if U-Haul had a text-message option to advise the location if you’re going to be late. For example, if I’m scheduled to return equipment at 5 PM, I could receive a message earlier that day with the option to reply with an updated ETA. It would also be great if U-Haul could list nearby locations that may need the equipment and give customers the option to return it to an alternate location, when convenient for the customer.
KYLE P
Western Petroleum Car Spa
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Corner Brook, NL A2H7V3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent service very friendly
Robert BU-Haul notified me less than 24hrs prior to my reservation that they only had a smaller trailer available. Learned after the fact, that this was a booking issue from U-Haul central, not the location, where in they overbooked, 2 days prior to the rental date, despite my reservation being made nearly 3 weeks prior. Ultimately this was resolved day of through the efforts of the local location, but left someone in the same bad situation as a result. The person who notified me from U-Haul's Atlantic Canada office lacked both caring and empathy and essentially said it was not U-Haul's problem. Suggested I could go to Gander where the next closest vehicle was (for those note from NL, that's close to 400km) and would not offer a gurantee that the trailer and would not even offer compensation sufficient to cover the cost of gas. All of this putting the great staff at the location in a very bad spot. They shared that this was a somewhat regular occurance, from what reps in Tenessee shared with me when trying to solve this issues, when Atlantic Canada booking office would not answer indicated that this should not have occured. Long story to say... if you need to do a one way rental off the island, dependent on a ferry booking, use extreme option. Unforunately there are no other options available.
Douglas DTruck lost power on highway. Almost no steering control. Truck need to be seriously looked at. Not the first time i get this truck and was told it would be fixed before going out again. Just cuts out multiple times! Not safe to drive. Will be calling headquarter to discuss this.
luc djaber ali and the guy from philliphino are great guys in corner brook location at u haul western
ARUN K