Customer did not leave a comment.Staci N.
Customer Reviews for Westside Motor Company
(U-Haul Neighborhood Dealer)
McAlester, OK 74501
Services at this Location:
- Mon-Fri: 10 am - 5 pm
- Sat-Sun: Closed
Special Operating Hours
- 8/14/2022 - 8/15/2022: Closed
- 8/16/2022 - 8/19/2022: 10:00 am - 3:00 pm
- 8/22/2022 - 8/26/2022: 10:00 am - 3:00 pm
- 8/29/2022 - 8/31/2022: 10:00 am - 3:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.KIMBERLY H.
Customer did not leave a comment.MATTHEW P.
Customer did not leave a comment.RICHMOND L.
Easy drop offAndrew H.
The woman was a nightmare. She came tearing out of her office screaming at me that the truck wasn't allowed there and she wasn't taking it. She was extremely rude and nasty. Thanks to her I will never do my business with Uhaul unless I absolutely have to. Disgraceful and the epitome of white trash at this location. She did this in front of my children!!!! How dare she!!! They did not deserve to see this behavior from an adult. She's lucky I didn't call the police on her!KERRY LEE F.
Customer did not leave a comment.Janet M.
Customer did not leave a comment.John V.
Do not like the drop off procedures after hours, took 15 minutes to take all the pictures and it was dark so not sure how they came out. Also I remember when you rented a truck and was full of fuel , and you returned it full of fuel, this having to guess about how much fuel you used is not good in my opinion.DAVID M.
Customer did not leave a comment.VAN B.
Customer did not leave a comment.Christopher L.
Customer did not leave a comment.Christopher F.
Brandy was absolutely amazing!! She really went above and beyond to accommodate or rental needs and hours. She was super helpful and friendly! I will definitely use this location for future needs.Kimberly R.
Send out more instructions on web page pick up and drop off. Phone barely lasted through all of the set up. Online operator was extremely helpful. She did a great job.Darrell R.
I waited for someone to show up and make sure I wasn't being perceived as stealing the trailer. The only person I ever saw at this place pulled up.to check the mail.a dm drove away. I'm surprised this place is still in business.Brad H.
The vehicle was not clean. They did not have a dolly. There was no moving rags/furniture towels. The vehicle had a huge crack in the windshield. The vehicle is NOT what I originally wanted. Also was NOT THE ORIGINAL LOCATION I WANTED. The vehicle steer was hard hard to the right - SO I FOUGHT IT FOR 1007 miles. NO CRUISE - SMALL & NOT COMFORTABLE!!!Anthony B.
Customer did not leave a comment.KENNY D.
Not a thing had great service and provided great social distancing.Jonathan P.
Customer did not leave a comment.Angela R.
Customer did not leave a comment.shiela W.
Customer did not leave a comment.Robert L.
Customer did not leave a comment.Ale'xia E.
The truck was filthy! There was mud all over the floor of the cab both drivers side and passenger. The cab stunk like someone had been hauling a wet dog in it. The exterior of the truck had mud slung all over it and the back of the truck was also very dirty. It looked like someone had hauled mulch in it and did not clean it out. This is the 4th time I have rented a uhaul in the past 6 months and 3 of the 4 times there has been issues. I am very displeased with uhal!Russell B.
Customer did not leave a comment.Carla G.
Customer did not leave a comment.Eric W.
Very helpful and knew the equipment well.LaForest S.
Customer did not leave a comment.James C.
When I went to pick up my uhaul, the appliance dolly I requested wasn't in there. The location that I was changed to was not open that day. So I had to spend better part of my day searching for a dolly. Used my time that I could used to be packing the uhaul.Cassie B.
Customer did not leave a comment.celeste Y.
Don't charge for cleaning when you return it clean.Billy H.
Good location.Ronald P.
No help on the leaking of water in the truck.Thomas H.