Bobbie J.
Customer did not leave a comment.
Customer Reviews for Westside Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Westside Storage
Mike L.
very quick service
Devin L.
The theme song of this Uhaul's location and staff is "The Best" by Tina Turner. "Simply the best, better than all the rest."
BETH W.
The tail light on the right side needs to be replaced.
Marcos U.
we had to extend our rental and we had no issues what so ever. very friendly and very professional staff. great place to rent at a good rate.
Casey C.
The only issue I had is none of the 12 volt outlets worked. Very inconvenient, but overall good equipment.
Kurtis V.
Friendly
Jonathon B.
Service at this location is top notch. Super friendly and helpful people. Great, friendly people.
DERRICK M.
Very happy!
MARYLYN M.
I absolutely recommend this location. They were responsive and answered every question I had
LAFRANZ S.
The team here is 10 x 10, super performers
Devin L.
Absolutely the best Uhaul facility there is. The service is second to none. Always a pleasure.
steven A.
Fantastic customer service..verand courtesy friendly
Gary W.
I have rented from this location five or six times excellent vehicles excellent help they do a good job at this location
steven A.
Great customer service
Shirley B.
The receptionist was very friendly.Good service
Gary J.
I pulled into the drop-off location and was immediately met by 2 friendly lady ascociates. I was directed where to park. By the time I got out of my truck the trailer was unhooked. In and out in about 5 minutes. It was like a NASCAR pit stop, taking on all 4 tires and fuel. Can't improve that process either.
Nicholas H.
This is a wonderful location.
Dana J.
Drop off was great. Had 3 workers that greeted us took care of us.
Ken C.
I've rented numerous U-Haul pieces of equipment over the years, this location was the best overall experience I have ever had. From pulling into the lot to efficiency of the agent to the quality of the trailer to hookup and return. THIS LOCATION COMPLETELY EXCEEDED MY EXPECTATIONS.
Jerad K.
Friendly, helpful staff
Mike S.
Great experience. The workers at the store did a great job of maintaining social distancing and safety precautions during my experience.
Melissa G.
This was an excellent experience. I will use them again if I ever need a Uhaul.
Robert H.
I tried to schedule this online (motorcycle trailer) but online scheduler said not available at S. Tyler location, which was untrue. We did get it straightened out, and I picked the trailer up at S. Tyler, but online scheduler is messed up. Needs some improvement.
Randy F.
Very good help, nice accommodating ladies, have used this place several time and always excellent exsperiance!
Brandon T.
I'll be a returning customer to this location
Brandon T.
I don't see anything that needs to change. I'll be a returning customer
MARVIN E.
I don't have any suggestions.
Earnest J.
Nothing, this facility was very organized and very informative and very customer friendly! I was very please with everything and would definitely utilize them again! A well run facility.
Jami B.
Great friendly service. Will be back!
Andrea D.
The 2 ladies that work there are amazing! I forgot my makeup bag in the cab and she was quick to let me know. Easy, simple, fast, and great experience.
Audrey L.
Truck was clean. Ladies inside that helped us in the office were exceptionally nice!
Heather B.
This is the cleanest, friendliest location I've ever been to! Liz is so sweet and will do everything in her power to make your move as stress free as possible! The other girl in the office, Lana, was nice also! Keep up the great work!
Diego G.
Excellent customer service!!!
Chris H.
The employees were great help! Nice too see the trailer was clean when I picked it up. Keep up the great work!
Steve K.
The truck was set up and ready to go when I arrived, the ladies here were very friendly and knowledgeable. 5 star rating from me.
David G.
The ladies were great! Wonderful experience and excellent customer service.
Ronald H.
The system would not recognize my location for the self service pick up, but the employees at this location were the most helpful that I have ever met. They went above and beyond to help me out and get me taken care of.
troy A.
Nothing everything was great
Chad T.
Online checkout after hours was simple and easy. Plenty of room, in lot, to maneuver. Very clean facility.
Janet J.
Nothing. Thank you!!
Kevin C.
It would be nice if U-Haul would give the military a discount since they have to move so often.
Joseph B.
The ladies went above and beyond my expectations. Met and exceeded the precautions in place due to the current state of the country. I look forward to working with them again for ALL my Uhaul needs.
amy J.
The ladies in the office are AMAZING and provided well over excellent customer service. PLEASE make sure they are recognized.
Kellye H.
Nice big lot for return parking. No tight fit in between building and gas station customers cars. Great experience overall. No improvement needed
Ana M.
Excelente customer service
Brian A.
great service
Bradley L.
Not a thing ....the staff here is always very pleasant and helpful.
Kyle D.
The automated pickup took quite a while longer than anticipated. Started almost half an hour late due to figuring out and waiting on the auto check in.
Brian C.
Keep doing what you're doing. I've rented from this location before and I will do it again if I ever need a truck.
Timothy P.
People at counter were not personable. Truck inside was dirty. Overall it was just ok experience.
Richard H.
They rented me a trailer and when we went outside the trailer was gone. They only had 2 trailers available so I told her I would take the larger of the 2. I understood it was for the same price. She not only charged me more money but added insurance that I did not want. I had the trailer for approximately 3.5 hours and was charged $44.03.
William R.
Nice. helpful, absolutely best rental exp. I have ever had.
Marvin H.
The paperwork process was much quicker than I had expected, and when I finished it, the truck was already right by the door, running and ready. I am impressed!
Daniel W.
The lady that assisted us was professional and organized. She even started the truck to warm it up for us as the temp that day 20 degrees.... couldn't have been happier with the whole process!
Rose W.
These ladies were awesome!!
larry v.
|
Overall Experience
|
I required a climate controlled unit and found this facility exceeded my expectations. Very clean inside and out, meticulously maintained, and very knowledgeable and friendly experienced staff. A+++
LeRoy C.
|
Overall Experience
|
Great people on site and great storage facility
Mark Z.
|
Overall Experience
|
Liz and the team provide excellent customer service! Highly recommend this location for storage and rental needs!
BRANDI C.
|
Overall Experience
|
Liz is always so friendly and helpful. She made everything so easy.
Mark J.
|
Overall Experience
|
Superior customer service and very clean and convenient facility.
Greg S.
|
Overall Experience
|
Liz Feiock at Westside Storage was wonderful. She runs and maintains an extremely clean and secure facility. She was always friendly and professional. I will recommend Westside Storage to everyone.
Digna B.
|
Overall Experience
|
I will definitely be happy to recommend your services. The staff is extremely friendly. thank you very much!!!
To Top