Customer Reviews for Westside Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Westside Storage
Logan G. on
Great overall experience. Employees worked to source a second truck after finding a mechanical issue the day before our move. Truck was clean with low miles. Online rental & return was quick and easy.
Kathrin R. on
Liz and Heather run the nicest UHAUL I’ve ever seen (coast to coast). They are friendly and efficient. The equipment is clean and well maintained. And the storage is the cleanest and nicest I’ve ever seen.
Nathan S. on
Nasty attitudes from the 2 lady's in office
Robert V. on
We rented a truck for my brother in law’s birthday present. He has cerebral palsey and is crazy about UHAUL trucks! Every time he sees them he is happy so we often drive by the location just so he can see them. The ladies at the S. Tyler location were wonderful!! They gave my brother a hat and a couple of paper trucks. We appreciate their act of kindness!
Jamin J. on
I appreciated the easy access and ability to drop off trailer after hours
Jeremy M. on
My experience here was above my expectation.
Nancy M. on
Renting a truck from this location, we had great customer service , truck was slow clean and i was in and out in no time. Plus the office smelled awesome. If anyone ever needs a rental go to this location. Its a AAA+. Thanks Liz
william M. on
Very fast and friendly service and fast checking the equipment in. Thank you
william M. on
Fast and friendly. Dropping off couldn’t have been easier.
Heather T. on
Everything was perfect! The staff here is amazing! Got me in and out in no time. I love using this location for my uhaul needs!!!
Rodger M. on
This was not my first time using this location. Staff was excellent, courteous, and wasted no time getting you in and out on the rental. That is why I will continue to go there when needed. Excellent job.
Tom J. on
Top rated. A pleasure to do business with.
Tom J. on
Top rated. A pleasure to do business with.
Curtis N. on
Website was slow and it took 30 minutes to get paperwork done even with a reservation. People at the location were great but system needs help.
Michael H. on
Transmission probably needs some Lucas or ATP tune up additive
Jennifer P. on
A huge Thank You to Heather, the employee that assisted us during all of the issues we had with this UHaul rental experience! Every Uhaul employee should be as friendly and helpful as she is!!!! Other than heather, every other employee I spoke with and dealt with had no empathy and really acted like I was more of a nuisance than a damn customer! We originally rented from the east Pawnee location for 9 am Friday. Received a message from someone at 830 am tht we had to drive way west to get our truck since the Pawnee location didn’t have one. A few more things happened between other phone calls and retuning the truck, but I do t have time to type all of it. Contacting a direct store employee is almost impossible, and that is absurd. I had to drive from Far East Wichita back to the store on Tyler just to get my mileage charges corrected. Penske may be a bit more costly than Uhaul, but it will be worth it if we do t have all the stress from all the chaos that Uhaul caused during this truck rental.
Thaeng M. on
Very good overall.
larry v. on
I required a climate controlled unit and found this facility exceeded my expectations. Very clean inside and out, meticulously maintained, and very knowledgeable and friendly experienced staff. A+++
LeRoy C. on
Great people on site and great storage facility
Mark Z. on
Liz and the team provide excellent customer service! Highly recommend this location for storage and rental needs!
BRANDI C. on
Liz is always so friendly and helpful. She made everything so easy.
Mark J. on
Superior customer service and very clean and convenient facility.
Greg S. on
Liz Feiock at Westside Storage was wonderful. She runs and maintains an extremely clean and secure facility. She was always friendly and professional. I will recommend Westside Storage to everyone.
Digna B. on
I will definitely be happy to recommend your services. The staff is extremely friendly. thank you very much!!!