Customer Reviews for Whatever Rents Inc
(U-Haul Neighborhood Dealer)

823 reviews

460 E State St   Black Mountain, NC 28711
(3 Blks Off I-40)

(828) 669-6195

Location Hours

  • Mon-Sat: 8:30 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 669-6195

460 E State St
Black Mountain, NC 28711
(3 Blks Off I-40)

Services at this Location:

Location Hours

  • Mon-Sat: 8:30 am - 4:30 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CHARLES T. 
Rating:
5.0

Customer did not leave a comment.

HANS P. 
Rating:
5.0

Excellent company. Such a pleasure doing business with them.

LINDA C. 
Rating:
4.0

Customer did not leave a comment.

Barry R. 
Rating:
5.0

Rental application was not as user friendly as I would have liked.

Guy M. 
Rating:
4.0

It was very busy, but the two men running the outside stayed happy and kind. Took our trailer from us and off we went.

Brett C. 
Rating:
5.0

Customer did not leave a comment.

Nelson N. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
4.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Eugene S. 
Rating:
5.0

Customer did not leave a comment.

Bernard T. 
Rating:
5.0

Truck was clean and ready to go when I arrived at scheduled pick up time, they explained insurance options thoroughly and asked if they could help me with any moving supplies,

john F. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE N. 
Rating:
5.0

Staff helped us hook up and walked us through the hitch and safety chain procedure and made sure all lights worked correctly before we pulled out of the yard. Extremely helpful.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
2.0

Customer did not leave a comment.

Chris N. 
Rating:
5.0

Customer did not leave a comment.

PATRICK C. 
Rating:
5.0

Customer did not leave a comment.

jimmy H. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO R. 
Rating:
5.0

Customer did not leave a comment.

DANIEL A. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
4.0

Customer did not leave a comment.

Ashley M. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Bill is an expert on towing equipment. He hooked up my trailer and gave me some useful tips for my trip.

JOHN S. 
Rating:
5.0

Very professional and friendly! The check in process was quick and they helped me every step of the way.

MARTHA M. 
Rating:
5.0

Customer did not leave a comment.

Angie C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY J. 
Rating:
5.0

Customer did not leave a comment.

Alan W. 
Rating:
5.0

Personnel were very friendly and helpful!

CLIFFORDRAMSEY L. 
Rating:
5.0

Outstanding Service

Todd G. 
Rating:
5.0

Customer did not leave a comment.

CARROLL N. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
5.0

Customer did not leave a comment.

William J. 
Rating:
5.0

The website needs to make it clearer that both the 5x8 and 6x12 utility trailers have the SAME size gate opening. I reserved the 6x12 because I was transporting a lawn mower that was 57" wide and I wasn't comfortable squeezing it up the 60" (ie 5') ramp of the 5x8 trailer. Silly me assumed a 6x12 trailer would have a 6' ramp! Luckily the guy at Tractor Supply was skilled enough to get the thing loaded despite only having 1.5" clearance on either side.

Walter B. 
Rating:
5.0

Very courteous and professional. Fast service.

Clif D. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
5.0

excellent customer service! no improvements needed!

Robert S. 
Rating:
5.0

Quick, easy, and friendly staff.

GRADY M. 
Rating:
5.0

Customer did not leave a comment.

KENT D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT N. 
Rating:
5.0

Customer did not leave a comment.

Christina L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

All staff when out of their way to help solve problems. Charlie and Ricky were especially awesome in this regard.

Jeff T. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

JOHN N. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

You folks really helped make my son's move go much better than expected Whenever I called to extend our rental truck you were very accommodating Thanks for the help

DAVID L. 
Rating:
5.0

Excellent customer service here. No improvements needed. Have recommended this place to people I know

LINDA C. 
Rating:
5.0

Five stars.

JOHN M. 
Rating:
5.0

Great service by rental company - Whatever Rents in Black Mountain, NC. They went well beyond my expectations in making this rental experience worthwhile.

ALLAN J. 
Rating:
5.0

Customer did not leave a comment.

Craige A. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

The uhual app was so smooth and efficient loved the process!

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
2.0

Employees were polite and competent, but masks are not worn at this location whatsoever. As a result I did not feel safe inside the building. Will not return to or recommend this location as long as COVID-related mask mandates and guidelines are in effect.

John C. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
5.0

Add more open ramp units to inventory, they are popular, good location and service.

AUBREY C. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER R. 
Rating:
5.0

Customer did not leave a comment.

KRISTINE B. 
Rating:
4.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS T. 
Rating:
5.0

Great service!

LARRY B. 
Rating:
4.0

Trailer tire pressure low on one side! After filling the trailer pulled better. Location staff helpful and friendly!

George R. 
Rating:
5.0

First time there - super impressed with how hospitable folks in WNC are, absolutely excellent.

Colby B. 
Rating:
5.0

Customer did not leave a comment.

Linda C. 
Rating:
5.0

Friendly folks, easy to work with. Pick up and delivery was simple !

STEVEN Z. 
Rating:
4.0

Customer did not leave a comment.

EDDIE B. 
Rating:
5.0

Customer did not leave a comment.

LILA G. 
Rating:
5.0

Customer did not leave a comment.

Zsolt D. 
Rating:
5.0

Great friendly service and very helpful.

WILLIAM E. 
Rating:
5.0

Excellent location and friendly and knowledgeable staff. I will definitely return in the future.

Blake M. 
Rating:
4.0

Customer did not leave a comment.

LATROY W. 
Rating:
2.0

Customer did not leave a comment.

DERRICK S. 
Rating:
4.0

Customer did not leave a comment.

Ed P. 
Rating:
5.0

All perfect in that location! Friendly, experienced knowledge crew at Black Mountain Location

Theodore C. 
Rating:
5.0

Customer did not leave a comment.

BILLY S. 
Rating:
5.0

Great service, friendly people, would recommend 10/10

EVAN M. 
Rating:
5.0

These guys always give a professional and personal experience. Amazing customer service. Reccomend to all...

Joseph W. 
Rating:
5.0

Customer did not leave a comment.

Liz B. 
Rating:
5.0

Customer did not leave a comment.

Chad N. 
Rating:
5.0

Same as above comment. Add tongue jacks to all trailers.

JOHN C. 
Rating:
5.0

Always great to work with the folks at Whatever Rents.

David L. 
Rating:
4.0

Great bunch of guys at Whatever rents.

Thomas K. 
Rating:
4.0

The guy I interacted with was a little... surly is too strong, but you get the idea. Also, no masks were worn by any of the employees.

Eric G. 
Rating:
5.0

Billy and his crew are the best at what they do. I highly recommend Whatever Rents for a Uhaul rental or anything else to rent.

Stephen M. 
Rating:
5.0

Excellent customer service!

Howard S. 
Rating:
5.0

Very helpful on short notice.

Frederick A. 
Rating:
5.0

Customer did not leave a comment.

Patrick B. 
Rating:
5.0

Friendly, helpful staff

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Guy M. 
Rating:
5.0

Customer did not leave a comment.

Sherri T. 
Rating:
4.0

Customer did not leave a comment.

Stephen R. 
No reviews have been submitted for this location.

Additional Services at this Location

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