Customer Reviews for Whatever Rents Inc
(U-Haul Neighborhood Dealer)

850 reviews

460 E State St   Black Mountain, NC 28711
(3 Blks Off I-40)

(828) 669-6195

Location Hours

  • Mon-Sat: 8:30 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 669-6195

460 E State St
Black Mountain, NC 28711
(3 Blks Off I-40)

Services at this Location:

Location Hours

  • Mon-Sat: 8:30 am - 4:30 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Easy, Convenient, Efficient, Appropriately Priced (cheap actually): All in all a great experience.

Neal L. 
Rating:
5.0

Customer did not leave a comment.

Brad O. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Thank you!!

Edwina P. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Very helpful and professional.

TONY G. 
Rating:
5.0

Aite very helpful, through. Double checked equipment for safety and ensured trailer was clean.

Alan B. 
Rating:
5.0

Customer did not leave a comment.

Martha C. 
Rating:
5.0

We were told to go to this location. Since the location I had reserved it at didn't have it. It was an extra few hours added to our journey. Not good.

MICHELLE B. 
Rating:
5.0

Customer did not leave a comment.

Justin C. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

TERRY M. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

MARGARET A. 
Rating:
5.0

I was told by a girl at the 800 number that I would not be charged to extend my rental from 10 am to 3 pm. I was charged a addition $60. After I called the 800 # again the guy told me that yes you have to pay a additional fee. Had I know I would have made my return at 10 am work. So this is the only thing that I did not like about my experience with u-haul

JESSIE K. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
3.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

BRUCE B. 
Rating:
5.0

Excellent place to do business with. Everyone is courteous and helpful. Equipment is always in good condition. I will continue to take my weekly business here.

LINDA C. 
Rating:
5.0

The guys at Whatever Rental were great and went out of their way to help us out. Thanks!

Peter Y. 
Rating:
5.0

The cab was a little dirty. But excellent fast service

CATHY A. 
Rating:
5.0

Customer did not leave a comment.

JASON G. 
Rating:
5.0

Customer did not leave a comment.

ROBIN E. 
Rating:
5.0

Customer did not leave a comment.

JOHN J C. 
Rating:
4.0

Customer did not leave a comment.

James O. 
Rating:
5.0

Customer did not leave a comment.

CHARLES T. 
Rating:
5.0

Customer did not leave a comment.

HANS P. 
Rating:
5.0

Excellent company. Such a pleasure doing business with them.

LINDA C. 
Rating:
4.0

Customer did not leave a comment.

Barry R. 
Rating:
5.0

Rental application was not as user friendly as I would have liked.

Guy M. 
Rating:
4.0

It was very busy, but the two men running the outside stayed happy and kind. Took our trailer from us and off we went.

Brett C. 
Rating:
5.0

Customer did not leave a comment.

Nelson N. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
4.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Eugene S. 
Rating:
5.0

Customer did not leave a comment.

Bernard T. 
Rating:
5.0

Truck was clean and ready to go when I arrived at scheduled pick up time, they explained insurance options thoroughly and asked if they could help me with any moving supplies,

john F. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE N. 
Rating:
5.0

Staff helped us hook up and walked us through the hitch and safety chain procedure and made sure all lights worked correctly before we pulled out of the yard. Extremely helpful.

JOHN F. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
2.0

Customer did not leave a comment.

Chris N. 
Rating:
5.0

Customer did not leave a comment.

PATRICK C. 
Rating:
5.0

Customer did not leave a comment.

jimmy H. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO R. 
Rating:
5.0

Customer did not leave a comment.

DANIEL A. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
4.0

Customer did not leave a comment.

Ashley M. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Bill is an expert on towing equipment. He hooked up my trailer and gave me some useful tips for my trip.

JOHN S. 
Rating:
5.0

Very professional and friendly! The check in process was quick and they helped me every step of the way.

MARTHA M. 
Rating:
5.0

Customer did not leave a comment.

Angie C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY J. 
Rating:
5.0

Customer did not leave a comment.

Alan W. 
Rating:
5.0

Personnel were very friendly and helpful!

CLIFFORDRAMSEY L. 
Rating:
5.0

Outstanding Service

Todd G. 
Rating:
5.0

Customer did not leave a comment.

CARROLL N. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
5.0

Customer did not leave a comment.

William J. 
Rating:
5.0

The website needs to make it clearer that both the 5x8 and 6x12 utility trailers have the SAME size gate opening. I reserved the 6x12 because I was transporting a lawn mower that was 57" wide and I wasn't comfortable squeezing it up the 60" (ie 5') ramp of the 5x8 trailer. Silly me assumed a 6x12 trailer would have a 6' ramp! Luckily the guy at Tractor Supply was skilled enough to get the thing loaded despite only having 1.5" clearance on either side.

Walter B. 
Rating:
5.0

Very courteous and professional. Fast service.

Clif D. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
5.0

excellent customer service! no improvements needed!

Robert S. 
Rating:
5.0

Quick, easy, and friendly staff.

GRADY M. 
Rating:
5.0

Customer did not leave a comment.

KENT D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT N. 
Rating:
5.0

Customer did not leave a comment.

Christina L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

All staff when out of their way to help solve problems. Charlie and Ricky were especially awesome in this regard.

Jeff T. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

JOHN N. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

You folks really helped make my son's move go much better than expected Whenever I called to extend our rental truck you were very accommodating Thanks for the help

DAVID L. 
Rating:
5.0

Excellent customer service here. No improvements needed. Have recommended this place to people I know

LINDA C. 
Rating:
5.0

Five stars.

JOHN M. 
Rating:
5.0

Great service by rental company - Whatever Rents in Black Mountain, NC. They went well beyond my expectations in making this rental experience worthwhile.

ALLAN J. 
Rating:
5.0

Customer did not leave a comment.

Craige A. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

The uhual app was so smooth and efficient loved the process!

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
2.0

Employees were polite and competent, but masks are not worn at this location whatsoever. As a result I did not feel safe inside the building. Will not return to or recommend this location as long as COVID-related mask mandates and guidelines are in effect.

John C. 
Rating:
5.0

Customer did not leave a comment.

LINDA C. 
Rating:
5.0

Add more open ramp units to inventory, they are popular, good location and service.

AUBREY C. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER R. 
Rating:
5.0

Customer did not leave a comment.

KRISTINE B. 
Rating:
4.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS T. 
Rating:
5.0

Great service!

LARRY B. 
Rating:
4.0

Trailer tire pressure low on one side! After filling the trailer pulled better. Location staff helpful and friendly!

George R. 
Rating:
5.0

First time there - super impressed with how hospitable folks in WNC are, absolutely excellent.

Colby B. 
Rating:
5.0

Customer did not leave a comment.

Linda C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top