This location was very friendly and helpful! They had the equipment that we needed to rent at the last minute, they helped us hook everything up to our vehicle (even including loaning us an adapter that we needed). I would definitely rent from this location again!
JENNIFER R
Customer Reviews for Whatever Rents Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All good as far as the rental goes, but very upset and dissatisfied by my experience with your ride share folks who got me to agree to tow a trailer from athens to asheville. I changed my plans to accommodate them and then they canceled when I was on the road there. They offered additional days and milage but that was of no value to me.
RICHARD WGreat, helpful experience!
ANGELA PEverything was good. I will return 3 moving blankets that were used to wrap large fragile things, plus will return unused boxes for credit on Monday. Thanks for your excellent service. Faith
FAITH BGreat group of guys that work there.
CHAD SEverything was excellent. People were friendly and very helpful.
SCOTT BThe staff was professional, friendly, and walked me through everything I needed to know before driving off. The truck itself was clean, in great condition, and handled surprisingly well on both city streets and the highway. Returning it was easy and quick, which I really appreciated after a long move. Overall, what could have been an overly stressful day situation was handled with mutual respect and . I’ll definitely use them again for my next move.
TAYLOR LEverything was easy and smooth. Guys were very helpful and efficient. I have rented many U-Haul trucks and trailers over my 80 years and worked for U-Haul briefly as a grad student 55 years ago. I have seen pretty good and pretty bad locations and this one is as good as any.
THOMAS MI saw nothing that needed changing
CHRISTOPHER BParking lot is dirt. Unable to avoid getting sand in truck. Location was closed so can't rate staff. I would only recommend it for convenience.
ERIC HThe app process was absolutely the easiest thing to use.
Amy WGreat rental experience, no improvement needed! Thanks, Kenneth
KENNETH SThe employees at Whatever Rents are outstanding. They are very friendly and helpful. I would recommend this business to anyone that needs to rent a U-Haul truck or trailer.
JEFFERY LU haul was easy to work with. No changes needed.
JANICE MRental pickup was great, super helpful staff and smooth process!
CODY BNothing at all. The staff was super helpful by ensuring I got what I needed for a successful move day.
GREGORY LExcellent demonstration of use and attachment of automobile transport. Quite helpful.
NADINE LNothing needs to change
Michael SThank you so Mach
KAMIL AThe folks at Whatever Rents always have everything ready, are friendly and courteous, and make sure if it is a trailer it is hooked up right. They answer all question and make sure your rental is as easy as can be. I like to rent from them as everything is checked and looked over to make sure it is in excellent shape such as all lights working and tires in great shape.
DON FFriendly, helpful, and efficient
SCOTT FI had driven by this location many times previously but didn't know what to expect. Whatever Rents has an amazing assortment of tools available for rent. More impressively, their staff is so nice and helpful.
Daniel BStaff went above and beyond to help me.
David JProfessional, patient customer service. Thanks Jason.
SAMUEL HAlways professional and attentive!
LEWIS DDisappointed my reservation was cancelled within 30 mins of me being late. I never received a single correspondence that this would happen. My pick up location was great and got it sorted out but it was frustrating to know my original reservation was just cancelled in such a short time
MATTHEW NFast and capable staff
JOHN SGreat customer service. Professional staff.
GLENN Galways friendly & efficient
John HThe whatever Rents location has everything you can imagine And I'd love working with them. However, the location does not show up on the u. Haul app. for returns.
ASHLEY MI was very pleased with the whole transaction. Jason got the rental agreement procedure done smoothly then helped me hook up the trailer and walked me thru connecting everything to my truck and checked all the lights and the condition of the trailer before I left.
JOHN FOnly thing that was a little upsetting was I keep getting put as a ridesharing reservation or what ever that is and I needed extra time to finish my move but was denied extra time because “the next family needed my truck.” Returned the truck and it stayed there for the rest of the evening. Didn’t seem to be another family at all. Otherwise have been happy with the service last few times I’ve used it.
JEREMY PNothing really/ all went very smoothly
JOHN SAll the staff at Whatever Rents were great. The truck was clean and ran well. I've rented from them before and I will in the future.
GREGG SCost too much
RICHARD SHelpful. Knowledgeable.
CHRISTINE HVery nice customer service
MONIQUE JI didn't mind helping but it took a little time to park the trailer myself.
JOSEPH HVery nice and let us know everything that we needed to know. Had the truck available and were flexible with the time of return.
JOHN SThe process was typical. However, I’ve driven most of the available truck models from UhAul and others. This particular truck’s fuel mileage was horrendous. The average was around 5.5/7.5 mpg. To be clear… the last time I moved it was almost twice the weight and the same vehicle/car carrier being towed. I spent almost twice the amount in fuel with a slightly smaller truck. After refueling 4 times at an average of $75 per stop takes the fuel bill to almost $300. Which is probably the most I’ve ever paid for fuel moving approximately the same weight.
KENNETH MGreat service ~ knowledgeable and kind
JUDITH BEveryone that helped with the trailer return and the truck return were very helpful. I had no wait time.
William CVery expensive
TIMOTHY HVery nice and helpful
JONAS C