Customer Reviews for Parvin Thriftway
(U-Haul Neighborhood Dealer)

4 reviews

5004 NE Parvin Rd   Kansas City, MO 64117

(816) 452-2481

Office Hours

  • Mon-Sun: 7 am - 6:30 pm

Services at this Location:

Contact Us

(816) 452-2481

5004 NE Parvin Rd
Kansas City, MO 64117

Services at this Location:

Office Hours

  • Mon-Sun: 7 am - 6:30 pm
Location details
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Blake R 
Rating:
2.0

Customer did not leave a comment.

Rachel B 
Rating:
2.0

The problem is not the location, but U-Haul itself. It took a very long time to get our licenses uploaded to the UHaul app, which is a bit wonky. The clerk ended up getting involved and had the same issues. Also by mistake, we over-filled the gas tank to full when it was less than full when we rented, but didn't get reimbursed. We turned the truck in a day early and again, did not get reimbursed.

SUSAN P 
Rating:
1.0

They were very dismissive and rude. They made a mistake with the mileage and blamed it all on me so instead of paying for my 40 miles they said went over 200 miles round trip in less than 3 hours! SO I HAD TO PAY 200 dollars! Such a waste of time and money for a piece of shit U-Haul vehicle. Not happy at all!

VICTORIE H 
No reviews have been submitted for this location.
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