Customer Reviews for Wheat Ridge Mini Barns
(U-Haul Neighborhood Dealer)

123 reviews

826 Main St   Jackson, OH 45640

(740) 395-0132

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 4:30 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 12/25/2021: Closed
  • 1/1/2022: Closed

Services at this Location:

Contact Us

(740) 395-0132

826 Main St
Jackson, OH 45640

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 4:30 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 12/25/2021: Closed
  • 1/1/2022: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

great service

Randy S. 
Rating:
5.0

Change nothing!! Very helpful and very friendly!! Wonderful service

CASEY L. 
Rating:
5.0

Absolutely delightfully pleasant experience! Very nice man and very accommodating. Quality product and service!

Jayne C. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
5.0

We settled on a box truck because you had no pickups within about 30 miles of our location. It would be nice if at least one of the 4 locations in Jackson Ohio had at least one pickup.

John C. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

nothing the customer service is excellent and guy was very helpful

Rikki P. 
Rating:
5.0

Excellent experience, thank you.

Dale R. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Melissa S. 
Rating:
4.0

Customer did not leave a comment.

TERESA B. 
Rating:
3.0

The app is very poorly optimized and crashes out when take a picture, which is required in every step, and it took over an hour for Customer service to call back. These are both very important Customer experiences, and need more attention.

Sabrina E. 
Rating:
5.0

I've rented a uhaul multiple times over the years, this was definitely the best overall experience! Customer service is top notch!

Mary C. 
Rating:
5.0

My first time towing a trailer, the man at this Jackson location was very helpful.

Robert W. 
Rating:
4.0

Customer did not leave a comment.

Jerry R. 
Rating:
5.0

The are the best place to rent in the Jackson, Pike, Ross county area. Plenty of U-Hauls is clean good shape. The owner went out of his way to rent a trailer to go to Florida checking the tires , etc. His customer service is excellent.

KEVIN O. 
Rating:
5.0

Randy at Wheat Ridge Barns was Wonderful to work with renting a u-haul. Thanks Randy

Susan L. 
Rating:
5.0

Customer did not leave a comment.

thomas A. 
Rating:
5.0

Excellent service !!

Katherine R. 
Rating:
5.0

The truck as a little under powered.

THOMAS ALLEN A. 
Rating:
5.0

Customer did not leave a comment.

Debra T. 
Rating:
5.0

Very nice guy, I would drop off or pick up a truck from this business any day.

Julie A. 
Rating:
4.0

The multiple photos needing submitted to return the truck was annoying.

BRADLEY J. 
Rating:
1.0

This was not our preferred location and was over 1 hour away from us. Location was supposed to be open till 5 but they weren't. When we called to complain I was told to "get My irate and cussing mother under control". She had done no such thing. HORRIBLE SERVICE

Shelby C. 
Rating:
5.0

Customer did not leave a comment.

Cheryl Y. 
Rating:
5.0

Nothing, everything was awsome at the drop off.

david G. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA D. 
Rating:
5.0

The manager is one of the most polite and professional customer service associates that I've ever met!!!!! I'll definitely be returning there for additional business!!!! Great job!!!!!!

LARRY F. 
Rating:
5.0

Great service! Friendly and expeditious! A pleasure to do business with them. Very professional!

Samuel W. 
Rating:
5.0

Great customer service

John M. 
Rating:
5.0

Customer did not leave a comment.

Ashlyn D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

Darrell N. 
Rating:
3.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Great service. Friendly operation. Very helpful.

Michael C. 
Rating:
5.0

Nicest, most helpful staff I've ever had dealings with! I will recommend you to anyone. Thank you.

William E. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

I was very pleased with overall experience very friendly and always will to help

Melissa W. 
Rating:
5.0

Customer did not leave a comment.

Jerry R. 
Rating:
5.0

They made it easy - Thanks!

Michelle S. 
Rating:
4.0

Customer did not leave a comment.

Christine B. 
Rating:
5.0

Customer did not leave a comment.

TERRY C. 
Rating:
5.0

Customer did not leave a comment.

Kathleen M. 
Rating:
5.0

Customer did not leave a comment.

Bret H. 
Rating:
3.0

We decided to return the uhaul, it was way too big for us to use and it's so hard to maneuver we needed the 10. Fr one the 26 ft was way too big for me handle. We wasted our money, because we didn't get our refund.

Mansuela A. 
Rating:
5.0

We the best possible experience. This location is wonderful, so friendly & knowledgeable! 5 stars in every category! 🤩

Krystal J. 
Rating:
5.0

Randy Smith was top notch as a supervisor. He was Helpful and kind.

Ann H. 
Rating:
5.0

Customer did not leave a comment.

Leonel R. 
Rating:
5.0

The manager was so helpful and friendly. The process was efficient. Highly recommend this location!

MARSHA L. 
Rating:
5.0

Excellent customer service. Would definitely use this location again.

Jamie B. 
Rating:
5.0

The manager was really helpful and did a great job hooking up the auto trailer I rented. Your call center wouldn't let me return my rental to the Hamilton Rd. location. I was going only 3 miles from the Hamilton location but I was directed to your Worthington or w. Broad lot. This was so inconvenient for me and I don't your company cares. You got your $250.00 + for a trailer. The call center gave in and let me return the trailer to the Parson Ave. lot.

Gary K. 
Rating:
5.0

Owner was super.

Bronson B. 
Rating:
5.0

Customer did not leave a comment.

Ric A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

Dennis C. 
Rating:
5.0

I cant think of anything, Randy was so nice . Great job

Cynthia W. 
Rating:
5.0

Well quite frankly you can do something about the fact that when a customer enter the address into their gps it doesn't send them on a wild goose chase 20 minutes out of there way searching for a place that isn't there for over half an hour. That really upset me and it took quite some time to find out where the place actually was located. Also I ended up having to spend extra money I wouldn't have had to in putting gas back in the truck because although I did what the paper said, the paper was way off on the refueling of the vehicle, that really upset me as well. However that being said the gentleman at the place I rented the truck from was very nice, helpful and friendly. I would recommend him to anyone needing to rent a vehicle.

Tracy H. 
Rating:
5.0

Customer did not leave a comment.

Jeremy L. 
Rating:
5.0

This location is great. I tried to call UHaul for two hours and my so did also Monday the 19th for over an hour waiting. We tried and tried but there is no DASHBOARD on the UHaul site to pick up the truck so we had to sit for 2 hours waiting for the gentleman to arrive at work. It wasn't his fault he felt horrible. It was UHaul s fault.

Austin C. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Shawn B. 
Rating:
5.0

Great Service!

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Jerri N. 
Rating:
5.0

Customer did not leave a comment.

ROGER L. 
Rating:
4.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Leca J. 
Rating:
5.0

Very helpful and took care of everything when dropping off rental.

Gary W. 
Rating:
5.0

That place would be only place I would rent a uhaul from. The customer service was excellent and I would only refer anyone to this place. Wheat Ridge should be recognized what good service they have

Kristen J. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

The man that rented the uhaul to me was so nice and apologetic when something didnt go well.he was so informative also.

Sandra C. 
Rating:
5.0

Customer did not leave a comment.

Shirley P. 
Rating:
4.0

Customer did not leave a comment.

Jamie A. 
Rating:
5.0

Give discounted rates to veterans as well as a price reduction on trailers if they will only be used for 24 hours.

Mitchell M. 
Rating:
5.0

Very good location the atendent was very perfectly and kind I will go back and rent again when I need one again and I will tell others too

BOB L. 
Rating:
4.0

Customer did not leave a comment.

CHARLES D. 
Rating:
5.0

Nothing everything was excellent no complaints

Larry W. 
Rating:
5.0

The experience was great! If the need arises, I would definitely use them again!

Brad M. 
Rating:
5.0

Customer did not leave a comment.

Oesha K. 
Rating:
5.0

Customer did not leave a comment.

Julie B. 
Rating:
5.0

Customer did not leave a comment.

Rhonda S. 
Rating:
5.0

When you click the maps for this location from your site it sends you to a different location in Oak Hill... You need to fix this. I almost didnt make it to get my rental because I drove 30 minutes out of the way due to your website.

Christine I. 
Rating:
5.0

Excellent service

Brian D. 
Rating:
5.0

Again, everything perfect !!

Gerald B. 
Rating:
5.0

Customer did not leave a comment.

jessie B. 
Rating:
5.0

This location is outstanding and very customer friendly. Best ever seen

Walter A. 
Rating:
4.0

Clearly told Rep that we needed the trailer for three days. He must have entered it wrong in the computer. He called several times the next day requesting we return the trailer, which we were still using. I finished moving everything early and returned it after hours. It was a poison and made us feel that we were rushed when we did not need to be.

David R. 
Rating:
5.0

Great service!

LUIS H. 
Rating:
5.0

Keep doing what you're doing. Your staff there at the Jackson location was wonderful. They were all knowledgeable, courteous, friendly and extremely helpful. It was great to be treated so well. Thank you.

Patty D. 
Rating:
5.0

Customer did not leave a comment.

sam H. 
Rating:
5.0

Customer did not leave a comment.

Jerome H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Was great service and the staff was very polite and helpful

Jerome H. 
Rating:
5.0

Customer service was excellent. Very helpful and nice to work with. Would recommend to anyone.

KRISTEN J. 
Rating:
5.0

Customer did not leave a comment.

Cynthia R. 
Rating:
5.0

Customer did not leave a comment.

Susie G. 
Rating:
5.0

Great people to work with. Very pleasant and respectfull.

roger C. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
1.0

I dropped off the trailer at the location in Wellston Ohio per my contract on Sunday not one there of course. Got call from Uhaul main office saying didn't have trailer then find out they had closed the Wellston dealer month ago. Had to physically go the the wellston dealer and make sure was there and called back to tell main oofice. They said they would take care of it from there. Biggest hassel ever had with Uhaul.

John B. 
Rating:
5.0

Customer did not leave a comment.

ANDRE F. 
No reviews have been submitted for this location.

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