Customer Reviews for Wheelz An Dealz
(U-Haul Neighborhood Dealer)

221 reviews

4837 Barnes Rd   Colorado Springs, CO 80917

(719) 493-9663

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 9 am - 12 pm
Special Operating Hours
  • 9/26/2021 - 9/27/2021: Closed

Services at this Location:

Contact Us

(719) 493-9663

4837 Barnes Rd
Colorado Springs, CO 80917

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 9 am - 12 pm
Special Operating Hours
  • 9/26/2021 - 9/27/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Judy C. 
Rating:
5.0

This is the best Uhaul experience I've had. Phil did an exceptional job helping out, especially last minute. I'm military and move often, uhaul has always been a great option for me, and I would recommend this location specifically to all of my friends and family in order for them to have the most positive experience and well kept equipment. Thank you for all your help

Megan Z. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Leilani C. 
Rating:
5.0

Phil was the best. I called Wheelz and Dealz 2-days prior to confirm my reservation. Phil confirmed it and told me the trailer would be ready a day early if I wanted it. He also comped me a free day for the early pickup. On pick up day, Phil briefed me on the trailer and safe towing even though I had towing experience and he hooked it up for me. We had a good conversation and off I went to start a cross-country move. Better than great customer service. Note: I Made reservations in-person at Falcon Self Storage & U-Haul. The people there were much more helpful than the U-Haul website and got me squared away. They also were amazing to work with.

Paul D. 
Rating:
5.0

Customer did not leave a comment.

Heather D. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Timothy C. 
Rating:
5.0

Outstanding, professional customer service provided by Phil. He took the time to explain everything about the rental, what to do if there are issues and the costs. There were no surprises upon return and I will be renting from this company again. Thank you Wheelz and Dealz

Brian A. 
Rating:
5.0

Best U-Haul experience I've had, Greg and his sons are phenomenal, took care of me and made me feel welcome with unsurpassed customer service!

Salvatore C. 
Rating:
5.0

Customer did not leave a comment.

Joseph I. 
Rating:
5.0

Customer did not leave a comment.

Corinne W. 
Rating:
5.0

I was so impressed by the atmosphere! I walked in needing a U-Haul and walked out feeling taken care of by family. Phil and Bolt (the dog) were the perfect cure to my stressful life event. It was my first time renting a U-Haul, so Phil made sure to walk me through all I'd need so I didn't drive away nervous. I'm SO thankful I chose this particular shop! I highly recommend them. You won't be sorry!

Sonya A. 
Rating:
5.0

Customer did not leave a comment.

Claude L. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

We needed a truck that day and they had one ready for us. It was quick and painless picking it up.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Dee H. 
Rating:
5.0

Customer did not leave a comment.

Antonio D. 
Rating:
5.0

Wonderful experience from start to finish. The staff made all the difference.

Matthew V. 
Rating:
5.0

Customer did not leave a comment.

MATTHEWPETER L. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Phil was super nice!! Helpful and kind is an understatement .😁 Thanks Phil!!!

Natalie S. 
Rating:
5.0

Customer did not leave a comment.

Jarid B. 
Rating:
5.0

Open earlier than 9, Google said they open at 8 so I had to wait a little and I wanted to get started earlier as well.

Eric C. 
Rating:
5.0

Service was awesome. I'll definitely us this center again

Kerry H. 
Rating:
5.0

Perfect

Samuel A. 
Rating:
5.0

Above and beyond customer service. We will rent from here again and we will recommend to friends and family.

Christopher D. 
Rating:
5.0

I reserved at the last minute (like an hour or 2 before I needed the truck); the process was quick and easy and the owner was very friendly and helpful, and even reassured me when I admitted to being nervous to drive the truck. Overall - a great experience'

Kristin T. 
Rating:
5.0

Super helpful! Went to great lengths to make sure equipment was road ready and maintained. Opted for the trailer hook up and loading assistance and learned a few new tricks. Extremely nice guy!

Adam C. 
Rating:
5.0

Great personality, family-oriented business

Cedric R. 
Rating:
5.0

Customer did not leave a comment.

Timothy F. 
Rating:
5.0

Great place and great owner

Ronald H. 
Rating:
5.0

Nothing, great services, Dealer Rep was awesome to work with. Very friendly, very helpful!!!

Clay G. 
Rating:
5.0

fast friendly truck was ready on time clean great service

Antonio D. 
Rating:
5.0

Customer did not leave a comment.

Lee I. 
Rating:
5.0

Nothing. He went above and beyond to help me. Eased my tension immediately and made me feel secure about operating the truck.

Jamie K. 
Rating:
2.0

Truck was a little dirty on the inside

Erin H. 
Rating:
5.0

I have used this location multiple times, Phil is the best. No need to go anywhere else.

Joseph R. 
Rating:
5.0

Customer did not leave a comment.

Nathan Z. 
Rating:
5.0

Teach all U-Haul employees to be like this location in service, friendliest and personal touch.

Leonard A. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Cynthia W. 
Rating:
5.0

The gentleman at Wheelz An Dealz was very friendly and a pleasure to work with

Sarah H. 
Rating:
5.0

Nothing at all. Wheelz An Dealz provides excellent service and I highly recommend them.

Gary H. 
Rating:
5.0

N/A, the staff were precise, professional, and polite.

Patrick D. 
Rating:
5.0

We received all the help we needed and more. I would definitely recommend this location to anyone. This is the best location I have been to yet!

Michael M. 
Rating:
5.0

The owner/manager was very helpful. I would absolutely recommend this location!

Gary Z. 
Rating:
5.0

Very great service, was fast and efficient will come again for u haul needs.

julio S. 
Rating:
5.0

Excellent customer service! Overall it was such a pleasure and great experience to have done business with this specific location. Absolutely outstanding service!

Stjepan V. 
Rating:
5.0

Absolutely perfect service!

Laura B. 
Rating:
4.0

Customer did not leave a comment.

Tawni M. 
Rating:
5.0

Customer did not leave a comment.

Jonathan K. 
Rating:
1.0

Dont over charge for miles when someone doesn't drive that amount of miles. Also got double charged for renting the uhaul

Janine C. 
Rating:
5.0

Great customer service! A wonderful experience!

Adrian P. 
Rating:
4.0

The gentleman that assisted us was so helpful and friendly! It was the best Uhaul experience I have had so far. We had issues with the harness from the truck connecting to the trailer and he was very patient and helpful during that troubleshooting process. If I rent again in Colorado Springs I will be renting from this location!

Grant L. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Timothy F. 
Rating:
5.0

Customer did not leave a comment.

Dezeray O. 
Rating:
2.0

Dont charge extra for gas when we put gas in the truck after use and still charged extra.

Tina E. 
Rating:
5.0

Turn-in through my phone was amazingly easy. Well done.

Jeremy A. 
Rating:
5.0

Customer did not leave a comment.

Kenneth K. 
Rating:
3.0

Easy drop-off

Courtenay B. 
Rating:
5.0

It was a great experience!

James S. 
Rating:
4.0

Customer did not leave a comment.

Kerri B. 
Rating:
5.0

After a horrible experience at the Monument Woodmoor Drive location, my 5x9 trailer was improperly attached and it came off while I approached the Interstate, first Brittany (Palmer Lake location) was extremely helpful in helping my find another trailer. Even though she personally would not benefit, she directed me to the Colorado Springs Barnes location. There Phil was extremely good in getting a trailer and on the road again. I would like to personally thank both Phil and Brittany, for their making my U-Haul experience a success.

MARK R. 
Rating:
5.0

Very helpful and polite!

Jon V. 
Rating:
5.0

Excellent customer service. Great manager....

Clarene W. 
Rating:
5.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Always a pleasure doing business at this location. Completely satisfied.

Gordon L. 
Rating:
5.0

Everything was great. Phil was friendly and helpful.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

Samantha H. 
Rating:
5.0

U-haul server rep was super helpful and friendly. If they were all this good! Really appreciate it!

Scott F. 
Rating:
5.0

Nothing everything was great excellent customer service they went above and beyond thank you

Carman G. 
Rating:
5.0

This was an easy and fantastic experience! The gentleman at the desk was AMAZING and made the process easy and efficient.

Kenneth B. 
Rating:
5.0

Service is what a customer looks for. I was a walk in and out the door with a trailer in 20 minutes. Every time I have been to this store, there is always a small line of people looking for trucks and trailers. Phil and his team are knocking it out of the park!

Timothy S. 
Rating:
5.0

Nothing can be improved honestly, they're great. The man and his sons were SUPER sweet and it was an amazing place to rent from. I loved it!

Kinsey C. 
Rating:
5.0

Customer did not leave a comment.

Andrea S. 
Rating:
5.0

Always very happy with store!

Phongsavanh C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
4.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Went very well, good experience

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Tyler V. 
Rating:
5.0

Customer did not leave a comment.

Stephanie S. 
Rating:
5.0

Customer did not leave a comment.

AARON B. 
Rating:
5.0

Bigger signs.

Billy W. 
Rating:
5.0

The location owner was very professional and helpful. Great pickup experience. I was surprised and disappointed to see an extra $20 charge for dropping the trailer off ~20 hours early. The store was closed on Sat afternoon so we left it where it was picked up. Seems a bit excessive to charge $20 bucks... for what .... dropping it early?

Donald O. 
Rating:
5.0

Customer did not leave a comment.

Harold C. 
Rating:
5.0

Very friendly and great service

Elliott H. 
Rating:
5.0

Don't change a thing. Fast, friendly and very fair priced. I spent about half of what I thought it was going to be. I don't remember the dogs name but that's the best greeter ever!

Jacob D. 
Rating:
5.0

Customer service is king in this industry, and Phil was a true pleasure to work with. I can see why folks from two hours away will drive to him. Great location with plenty of space to hook up a trailer.

Nicholas Y. 
Rating:
5.0

Phil at this location was awesome in getting us the very last uhaul available in southern Colorado after our first rental had the catalytic converter stolen off of it! We did have issues returning our one way uhaul to cenntenial Colorado location because of the wrong return location but overall, the staff of uhauls were great.

Jane F. 
Rating:
5.0

N/A

ERRIKA H. 
Rating:
5.0

Customer did not leave a comment.

Erica S. 
Rating:
5.0

Very courteous, helpful and professional. I highly recommend this location.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

Felix C. 
Rating:
5.0

Customer did not leave a comment.

STERLING W. 
Rating:
5.0

Truck was in terrible condition. Mechanically and was filthy. This unit should be retired.

Michael F. 
Rating:
5.0

I had trouble finding the correct truck need to stay numbers are rear top right corner

cheryl M. 
Rating:
5.0

Phil went above and beyond when it came to making sure my questions were answered and all concerns addressed immediately. I really appreciate the customer service I received and made my moving experience so much easier.

Gilbert N. 
No reviews have been submitted for this location.

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