No one is there so I don't know plus I am not tec savy
Karla M
Customer Reviews for Whimsical Emporium Barrie
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. Service was great
Rosa mAll is good
IMRAN UAbsolutely nothing. People are very friendly.
Bill PNeed more people at the counter as wait time was excruciatingly long
Douglas gThey are great. Even helped me after hours.
TARMINDER SThe just changed more for no reason
Jafer MThe truck was very old
ABDUL PWe had a cube delivered for $700. For that price there is no rush it gets delivered and picked up and that’s for a month. With fuel plus the rental it was over $600. And for only 4 days. Go cube every time. With the app pick up and drop off was easy.
James DThe person at the desk was polite, and kind,, answered all questions and clear. Very affordable. Truck was clean, plus rental ver affordable. Yes. I would recommend all my friends and family to this location .
jadranka dBest place to rent in Barrie. Absolutely recommend!
JAMES SThe I believe owner was very accommodating and did everything she could to get me this trailer for the time and date I needed it when pickings were absolutely SPARSE. I was so stressed out. When I got there I brought my bf (because I never hooked a trailer up) who also has shot nerves from this move and we’re on a time crunch and we didn’t know we couldn’t do the mobile check in even though is asked for my driver license so when we pulled away a nice man stopped us and explained we would have to come in and finish it and my bf was being in the nicest words right now… difficult. But no biggie. I got out of the car went in and finished the other guy was so nice and extended my time with the trailer to help take off some stress i apologized again to the guys for my bf terrible behaviour and im so thankful for this company for working with us thank you again❤️
DANA JAgents at Barrie and Bancroft were very courteous and friendly.
Cliff DAfter a short drive the Tire pressure monitoring service light came on in the dash I checked the tires all seems fine. Needs attention before next rental
KENNETH NI had a great experience
Grace lWell, I did give good reviews on the location. I rented a truck twice in the same week. The first rental went very smooth amazing customer service five star. The second rental customer service was below average a few of the additional pieces I added when reserved a week prior we’re not available no gas in the truck.
SHERRI IThis isn't for this specific location but for Uhaul in general. The sliding door at the back has a bit too much force because when releasing it up, my middle finger got caught on the pull down rope and the force of the door pulled it up so fast that it actually fractured my finger and now my finger is in a splint. The doors shouldn't go up so quickly and forcefully.
jennifer wGood 10 foot truck. Easy pickup and drop off
Judy MThe only issue I had was with checking with the app. I would take a picture and accept the photo but it wouldn’t show on the app unless I clicked the back arrow. Took me forever to figure this out and was really annoying.
Lisa BThis is the best place to rent U-Haul in Barrie. Great staff and service. Great lot for the trucks, clean equipment and lots of stock. Second time using whimsical emporium. Won’t be the last.
STEVEN SThe stuff at this location is wonderful. The vehicle that I rent weekly is in excellent clean condition 10/10.
IRENE AThe rep. Was excellent to deal with, very knowledgeable and gave us the perfect trailer and the yime we needed.
John BStaff was friendly and professional. Process was easy and convenient. Overall great experience.
Muhammad ZThe van smelled quite bad like a dirty person smell. Maybe should have a good cleaning. Other than that everything was good.
Lisa ABest place in the Barrie area to rent from. Great service and actually guarantee your reservation.
STEVE WThe place was under construction so it was a little challenging to find the door & it was very cramped when I went in. The person was very pleasant & helpful.
Linda BEverything always goes well at this location. Thank you.
Serge PSupport for the rental was awesome. Thanks.
TYLER PPerfect
julian cThe AC on the truck did not work. Upon drop off the girl did the math and said I was within my milage and don't need to worry. I was charged for being 1 mile over......
Gary FMake your automated services AODA compliance to meet accessibility standards set by the Accessibility for Ontarians with Disabilities Act. I had difficulty picking up the truck and your chat service was not helpful.
Angela BAbsolutely nothing, my wife and I have used this location many times. The service is always excellent and the equipment is well maintained
Kelly WNothing at all
James LOffice space is very small and no waiting area.
reza sTruck had bad brakes and no suspension. Made for a tough ride.
Trevor WNothing
Jacqueline BKeep up the good work.
ANGELO CAll good, specially Cyl the lady at the office is extremely helpful with positive energy and attitude. Thank you Cyl.
reza svery good service and equipment in good condition
Alexander KWe had a good experience renting from this place a 4 x 8 closed trailer. The service was handled very smooth as the gentleman there is very pleasant to deal with. He answers all your questions patiently prior to rental with ease. We will not hesitate to rent from him again.
bruce bThe customer service person at this location was rude and condescending. I had never rented a Uhaul before and she wasn't kind when trying to help me sort out an issue. However, the location was convenient for me and the truck was in good shape.
Lindsey MExcellent friendly customer service Julian is a really nice guy. Great to deal with customers.
Dave wmuch better than my experiences with other local U-Haul locations.
Brian FI wasn’t able to post any of the pics or the mileage on the app. Thankful my location was open before 9am to ask questions. Very helpful and professional staff.
Kimberly MAlways a pleasure dealing with this location.
PINO DGreat staff. Really like the 5' x 8' closed box trailer with the drop-down rear door. Makes it easier for loading.
Tom Gthe opening on one of the hooks on one chain was very narrow. I had to force it onto my hitch and it would only go half way. Also, there seemed to be excess play in the ball/socket connection, so there was plenty of clunking on deceleration and acceleration. The trailer itself was very useful and did the job that I expected.
Shayne GService was great. Very helpful in getting everything checked out on the trailer and on my way quickly.
Brad KVery easy. Very helpful
Daphne sStaff was very friendly and helpful.
marc cThe gentleman that serviced me was polite and well versed with knowledge.
Nickole S