Very frustrating an order say 4hr rental and no info on how to access the truck, also billing showed the truck being picked up at Essa rooad and returned in Tiny Twnship. As it was a holiday the day before and we’d scheduled to pick up at 7am we couldn’t get hold of anyone. I actually booked for 24hrs 2way trip. Pick up at 7am. I called 3 times and was told twice the order said 4 hrs so the Second Lady corrected it. I called back to ask a question and was told the order said 24hrs return, pick up 7am! but that wasn’t the order summary I received! Not good experience compared to my last rental from U-Haul. I will use them again and hope it goes better.
KYLE J
Whimsical Emporium Barrie
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4N9E5
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- 4.5 Average Customer Rating
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Excellent staff very friendly and helpful
DOMENICO MI requested a U-Haul, but the location I chose didn’t have the equipment available, so they gave me a location farther away.
Michael CEverything was easy to organize and the service was excellent. Very happy with the movers, the wonderful lady who got us all checked out, and the truck was very clean and well maintained.
AMANDA HLady was amazing very pleasant and helpful
LAURA C