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Marsay G
Customer Reviews for Whitt Auto & Radiator Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was changed by U-Haul three hours ahead of time. But the location worked out. Very nice service. Truck clean. Easy return
patty gMr. Buddy was awesome to work with amd was so accommodating. Would highly recommend this location!!!
Traci PFriendly, helpful location.
Joseph Hthe shop is just fine no complaints at all
James KThe gentleman running the operation is super friendly and helpful. Truck was exceptionally clean. Wonderful experience.
Jeffrey WVery nice to work with
STEVEN RTruck seemed to have transmission problems. It would only go up to 40. Also, I originally ordered a truck that was just down the street from where I needed it. On the day I rented it, there was no record of a rental. Instead, I was to go 15 miles away - to South Daytona- and pick up a truck. That would've added almost 30 miles/$18-$20 to the rental. Please consider where your clients live before sending them far away. What should have taken 10 minutes to pick up a truck ended up taking an hour.
Cassandra TGreat proprietor
THOMAS CNot much, the owner went out of his way to help. He helped me install the correct ball size on my hitch at no cost.
James PTrailer had landscaping stones stuck and loose- I had to clean it prior to loading my motorcycle.
ROBERT OThe truck has seen better days; needs to be retired
John KThanks for your business
Siarhei VOwner was very knowledgeable and friendly
Nelson H35 minutes late to open. 22 minutes to check in. Attitude of staff unfriendly and unwelcoming.
DARYL HBusiness hours say open at 0800. Called customer service and they called the manager. He showed up at 0835 with an attitude. No place to park truck and trailer without blocking the gate or being in violation of Florida Statute (30’ from a stop sign). Took 22 minutes to check in. Waiting for a call from the area manager. Will never use this location again.
DARYL HWhitt’s auto was not even supposed to be open that day, thank you for his time and renting me the truck I needed to get my job done , and to the service call to extend the contract
Alexander WBuddy was great and very accommodating.
Mark EBuddy was excellent 👍 he is very kind & takes care of his customers very well. I am very happy.. 5 stars
courtney fIs best customer service ever
STEVEN RI feel it went very well. Truck was what I ordered gentleman was very nice. Went smoothly
James Sreal easy
kevin mOn my trip to Florida, I tried to call 4 Times to update the pickup location of travel delays to adjust my pick up time. The phone was not answered at any time. As a result, my pickup time and contract had to be altered and it cost additional money at other issues.
Gary BYet again, U-haul moved my pickup location to a facility further away. I don't understand how a logistics company seems to be clueless as to how to meet a customer's needs. It should be your responsibility to get the truck I ordered to where I want it, not that the customer has to be inconvenienced.
Brian BI was sent to 3 different locations to my truck. It took over an hour to find a truck. One of the worst experiences ever.
cecil pWe had to choose this location because The truck that we Reserved never showed up. Very frustrating. Fortunately , the Holy Hill location had one truck to give us. Lise Lussier
Lise LIncorrect email used. I did not use uhaul. Pls contact customer to correct the email. Pls remove this one from your records. I am not michael R***es.
michael rGreat experience, helpful staff.
larry SI will return here for my rentals as I have many in the near future.
JAMES MMy comment is about the people who “helped” unload the truck. They left after 3 hours and did not call or text to come back and complete the job. I had to move all of the really heavy stuff by myself. You should remove them from your list of movers.
Erik GPersonnel should have told me where I could park BEFORE I am finished parking. Made me move
Coretta AThe operator at this location is very friendly and knowledgeable. He reviewed and verified my information quickly and efficiently with the turn in completion. Also, he is quite funny to talk with.
Jeffrey WVery njce and helpful!
Richard PExtremely friendly and went above and beyond to help me. They even gave me tips to make sure I got the most for what I was paying and didn't have to pay any extra at my drop off!
Valerie PGood communication. They had everything ready when promised. Easy pickup, friendly service.
Drew WTruck was not cleaned and I found a crack pipe in the cab of the truck. The car dolly lights did not work properly and one fell out completely
Charity SBuddy was very helpful and courteous - nice people
christopher oVery friendly, and helful.
Stanley YRude customer service.
Samantha WGreat customer service.
billy lThe guys were great
denis mEverything was perfect thanks
christopher pThe truck I rented had a water leak and most of my stuff got wet from the rain and damaged the bottoms of some of my furniture.
Jamie BThe location was good. Buddy was very nice. I do have concerns about maintenance standards on the trucks. Seeing as I spent 2 and a half hours on the side of 95 all because the mechanic that worked on the truck last did not hook up the fuel lines correctly.
HOLLY HVery friendly and clearly explained everything. I'll definitely use this location again. Plus they do auto repair, which is nice to know.
CYNTHIA KEverything was good here .
evon g