Customer Reviews for Wholesale Furniture & Mattress Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wholesale Furniture & Mattress Inc

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Guy C.
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Guy C.
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MICHAELEUGENE JR B.
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DAVID ALLEN K.
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he was so nice!! he was just as appalled as we were at the price to rent this simple two wheeled car dolly! $525, is outrageous, it was only $225 in the spring. he checked with uhaul to ensure the price was correct, it was.

GARRYJOSEPH C.
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Very Friendly Customer Service A++++

Michael C.
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Customer did not leave a comment.

GUYR C.
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The new guy there Ryan really is great. He got me checked out in no time at all.

GUYR C.
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This is where I always get my U-Haul fro. Mike always makes sure the rental experience is great.

MICHELLEM H.
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No one was there when i dropped it off

MICHAELEUGENE JR B.
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Mike is always very helpful when it comes to renting out a U-Haul Will definitely use again.

GUYR C.
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Wholesale Furniture is the place to get your U-Haul needs. Super friendly staff.

Matthew F.
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GUYR C.
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Saved the day and we got all our deliveries done at Wholesale Furniture. Thank you U-Haul.

nancy O.
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They were very nice to work with. Willing to get the equipment that I needed where Baxter's was not.

THOMASJOHN L.
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GUYR C.
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We used U-Haul to get our deliveries done. Clean and ready to go. We will definitely use Wholesale Furniture again to get our U-Haul needs.

JONATHANROBERT W.
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Can I speak to someone about you guys charging for unauthorized charges for damage that I declined!?

Anne M.
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Joshua L.
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Timothy B.
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Guy was very helpful. He went above and beyond to be sure I had a truck after the first location I arranged to pick it up at failed to accept the reservation, be at the location, or answer my call.

Christine B.
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Took over an hour to get the truck. I called Friday and gave information then had to give information again. Battery in truck dead had to wait for the owners girlfriend to go home and get jumpers. Was very disappointed he acted like this was his first time and had nothing ready to go. Will not use again!

Mackenzie D.
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I was very pleased to have found a company so helpful. The employee was extremely nice and I would recommend going there for anything. If I could pick 100 stars, I would without hesitation. Thank you for all the help. My family and I appreciate it.

Michael B.
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Wholesale Furniture is the place to get your U-Haul.

Stephen B.
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Guy was so helpful and made it an easy transaction, awesome to do business with. Would highly recommend!

Tayler B.
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This is the place to go to get your U-Haul needs!

guy C.
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Saved the day! We got all the deliveries done on time with UHAUL.

Richard W.
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Lower cost charges on one way drop offs!

Ritchie M.
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Truck was as described. Excellent agent at the store.7

Michael M.
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Preston O.
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dave S.
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Josh at the place i picked up the U-Haul was great . he went out of his way to make sure everything went smooth as it was the 4th of july when picked up the uhaul. Uhaul needs more people like Josh

eric O.
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Great service all around.

Michael M.
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Pick up was good. Ended up driving through 6 hrs of rain with the drivers side wiper streaking the wind shield for six hours out of a 12 hour drive. The Jake brake was very troublesome . it would engage and would not disengage for 20 to 25 seconds afterwords . some concrete highways would cause the truck to shake forward to back violently. Ohio roads suck but not the trucks fault. I will use them again on my next load. I will be checking the windshield wipers next time before I leave the lot.

Brandon D.
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Josh and the guys were extremely helpful. They went out of their way to ensure I got the truck I need, even on extremely short notice. Thank you!

Chris K.
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when there were no trucks available around this guy said hey ill take a chance and rented me the truck i had it back when agreed i just wanna say thank you and i will rent from them if i ever need a moving truck again

john F.
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Tony M.
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Truck was dirty with a ton of sand and dirt in the cab. There were leaves and some dirt in the back of the truck. it wasn't a big deal to me at the time.

Colleen K.
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Shawn M.
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These people were awesome! They helped me hook the uhaul up and everyone was so friendly. It went quick and easy and I was on my way! Thank you!

Arthur K.
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Jacob C.
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Wholesale Furniture (Winthrop, NY) did a great job. Great customer service. The issues I've ran into was I reserved the 26' U-Haul for approximately two weeks prior to the date needed. The pick-up location I had told me that someone else had also reserved the same U-Haul and that they had one. Later on I received a text and ultimately a phone call stating my pick-up would be at Wholesale Furniture. Out of the 48 miles I've used this truck, 26 miles was from driving to my house, and returning the truck. This was by far very inconvenient, and a waste of money that could've been saved by the place I originally reserved with.

Nathan G.
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Really helpful guy. Will definitely be back if I need something again.

Robert H.
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bruce A.
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Nothing drop off was like heaven

patty H.
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Ralph C.
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dan P.
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The guy had no idea about the paper work. Or how took up the trailer,and it was not wven big enough for what i was going to use

Dustin S.
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Need to properly train your agents

tanya G.
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guy C.
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John M.
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Don't change anything!

John P.
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David T.
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Thomas B.
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JACOB L.
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Quick and easy. Purchased a new recliner while I was there too.

MICHAEL B.
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Super fast check in. I called to tell them I was on my way and they cleaned off the truck and had it warmed up by the time I got there.

TOBEE R.
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Checking in was fast, the staff was helpful and friendly, and I found some furniture I had been looking for. Will be back.

GUY C.
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Made our move easy.

Guy C.
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Super fast and easy check out and check in.

MATT W.
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BUCKY O.
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Very nice people and we were pleased with our service at U-Haul

STEVE J.
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Jillian K.
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There were bugs all over the windshield that could have been cleaned off in order for better vision while driving the truck.

Bill K.
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theresa D.
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Truck was not checked in when we arrived. The equipment requested was not present at pick up location. We paid a deposit which did not post to the reservation, we paid the full amount at the time we picked up the truck. We were not told that we needed to go to a different location when we picked up our boxes, we did not receive notification that the pickup site was changed. Your records showed that the staff contcted us twice, these records are inaccurrate, the two contacts made to the uhaul service centers were to pick up the packing boxes we ordered, no mention was made that we would have to drive 25 minutes to south canton to pick up a truck without the dolly we paid for. The gentleman at hayes was rude and quite bothered abouthaving to do a walk around of the truck, there was visible damamge to the truck and he did not want to go outside to look at it.

ROBERT M.
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try and make the return process quicker

Mr Timothy P B.
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tammy O.
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