Really good customer service.
Trailer Rental & Towing in Massena, NY at Baxters One Stop Automotive
Moving to or from Massena, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Massena, NY 13662 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Massena, NY
Cargo trailers in Massena, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Baxters One Stop Automotive!
Utility trailers are perfect for towing large or oversize cargo in Massena, NY 13662. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Baxters One Stop Automotive provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Massena, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Massena, NY online today!
Trailer and Towing Supplies
Include upto 20 miles with the charge
I had no one explain the pickup process to me.
The lock on the lock box was key pick up was very difficult to open.
Uhaul did not send me the code to open the lock box and when I called customer service, they put me on hold for 45 minutes!
I was suppose to pick up in Canton. Day before location was changed. I was not happy, the location causes 1 1/2 extra driving time & higher rate. I called the 1800 number for a credit. The lady told me some guy would call me back but never did. I will dispute partial credit my credit card company. It was not thisxlocation it was uhaul
I felt bad for this receiving facility because of the substandard equipment that I had to turn in but the woman who helped me both times was very understanding and helpful. I don't believe that Baxter'sOne Stop Automotive should have to suffer a bad review because of the garbage equipment from your North Carolina facilities,
Truck Cab was pretty dirty, I took it as was because of time commitments hosed off road dirt and cleaned out the interior myself.
No need for improvement. Everything was great and the transaction went smoothly.
The U-Haul truck was not ready or even there when I was scheduled to pick up . The lady working at the location was super rude, and she clearly let us know that that this was not her only job!!! So after waiting around for 3 1/2 hours after driving for 7 hours we finally got our truck . Never apologized for the wait or inconvenience horrible service!!! Go anywhere but this place !!!!!!!!!!!!!
The truck is listed as a 20' truck but the cargo area is only 17'. In the future I will not be renting trucks from uhaul due to this discrepancy that was not clearly shown. The location and staff were excellent.
Very easy drop off. No issues at all.
Trailers are heavy, could use adjustable jack stand
Very good place to get a uhaul.. only down gall is a reserved the truck hes ahead picked it up st the time of pick up.. had to clean the snow off the truck and it let it warm up befor I could leave.... simple suggestion .. strat clean and have the vehicle running befor ur customer shows up... also charged me 7 dollars for a dolly I didnt rent or need.. other then that. Truck was full of screws rolling around the deck of the box .. so clean the trucks befor rental
I was charged for 253 miles, only went 223, wasn't refunded the difference, but was charged for fuel.. The receipt said half a tank, it was below that, I returned it as found.. Next time I will use another option if available..
UHaul changed the TIME, SIZE of truck, AND LOCATION for the pickup for my order. It affected my plans and scheduling and added unnecessary anxiety on top of all the stress of moving. With seemingly such a large inventory and wide network of affiliated dealers, you would think UHaul would be able to honor a reservation -- otherwise, what is the point of making it?!?! Very disrespectful of client needs. This is the second time this has happened to me and it has happened to dozens of my friends and family. I will never use UHaul again, I will rent my trucks from anywhere else.
Wish I was told that I could rent the truck for the week and not pay the very high rate of .99 cents per mile. The daily rate would have been $60 a day but tI Would have saved me hundreds of dollars.
Had to wait 4 hours due to Uhaul server went down nationwide.
Customer service was best here out of other 3 locations.
I'm not sure, everything was fine, no problems.
Location was very accommodating allowing me to pick-up my one-way trailer rental on a Sunday via cell phone confirmation and dispatch when they are normally closed. Only issue is U-Haul equipment related. The 6'x12' trailer was perfect for ur one way rental needs, but the trailer's tongue weight is too heavy for most normal customers to lift onto a hitch ball. I returned home to get a floor jack in order to hitch my trailer. U-Haul should consider at least having portable wheeled simple leverage style trailer tongue lifters available to customers to enable true self service without issue.
Make sure that there are ramps and a dolly are included with all trucks , thank you
Clean the truck and tune it so it's not so loud.
Drop off was quick, easy, and efficient. No problems, and I was charged as stated in the contract for the extra days. No surprises! Overall a good experience.
Process was seamless-only problem was lights were not working for tachometer and speedometer so you could not see how fast you were going once it got dark, so I would recommend trying to check that out before starting your trip.