Truck Cab was pretty dirty, I took it as was because of time commitments hosed off road dirt and cleaned out the interior myself.
Moving Truck Rental in Massena, NY at Baxters One Stop Automotive
Moving to or from Massena, NY 13662? Get FREE truck rental rate quotes at Baxters One Stop Automotive.
Get FREE moving truck, pickup truck and cargo van rental quotes at Baxters One Stop Automotive
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Massena, NY.
Cargo vans and pickup truck rentals in Massena, NY
U-Haul cargo van rentals and pickup trucks in Massena, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Massena, NY 13662. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
No need for improvement. Everything was great and the transaction went smoothly.
The U-Haul truck was not ready or even there when I was scheduled to pick up . The lady working at the location was super rude, and she clearly let us know that that this was not her only job!!! So after waiting around for 3 1/2 hours after driving for 7 hours we finally got our truck . Never apologized for the wait or inconvenience horrible service!!! Go anywhere but this place !!!!!!!!!!!!!
The truck is listed as a 20' truck but the cargo area is only 17'. In the future I will not be renting trucks from uhaul due to this discrepancy that was not clearly shown. The location and staff were excellent.
Very easy drop off. No issues at all.
Trailers are heavy, could use adjustable jack stand
Very good place to get a uhaul.. only down gall is a reserved the truck hes ahead picked it up st the time of pick up.. had to clean the snow off the truck and it let it warm up befor I could leave.... simple suggestion .. strat clean and have the vehicle running befor ur customer shows up... also charged me 7 dollars for a dolly I didnt rent or need.. other then that. Truck was full of screws rolling around the deck of the box .. so clean the trucks befor rental
I was charged for 253 miles, only went 223, wasn't refunded the difference, but was charged for fuel.. The receipt said half a tank, it was below that, I returned it as found.. Next time I will use another option if available..
UHaul changed the TIME, SIZE of truck, AND LOCATION for the pickup for my order. It affected my plans and scheduling and added unnecessary anxiety on top of all the stress of moving. With seemingly such a large inventory and wide network of affiliated dealers, you would think UHaul would be able to honor a reservation -- otherwise, what is the point of making it?!?! Very disrespectful of client needs. This is the second time this has happened to me and it has happened to dozens of my friends and family. I will never use UHaul again, I will rent my trucks from anywhere else.
Wish I was told that I could rent the truck for the week and not pay the very high rate of .99 cents per mile. The daily rate would have been $60 a day but tI Would have saved me hundreds of dollars.
Had to wait 4 hours due to Uhaul server went down nationwide.
Customer service was best here out of other 3 locations.
I'm not sure, everything was fine, no problems.
Location was very accommodating allowing me to pick-up my one-way trailer rental on a Sunday via cell phone confirmation and dispatch when they are normally closed. Only issue is U-Haul equipment related. The 6'x12' trailer was perfect for ur one way rental needs, but the trailer's tongue weight is too heavy for most normal customers to lift onto a hitch ball. I returned home to get a floor jack in order to hitch my trailer. U-Haul should consider at least having portable wheeled simple leverage style trailer tongue lifters available to customers to enable true self service without issue.
Make sure that there are ramps and a dolly are included with all trucks , thank you
Clean the truck and tune it so it's not so loud.
Drop off was quick, easy, and efficient. No problems, and I was charged as stated in the contract for the extra days. No surprises! Overall a good experience.
Process was seamless-only problem was lights were not working for tachometer and speedometer so you could not see how fast you were going once it got dark, so I would recommend trying to check that out before starting your trip.
The actual rental was smooth, fast. My only complaint is the online reservation system. I had to change my pick up date and it was tedious. Also, shouldn't advertise equipment that isn't available. Reserved a 17', got a 15', which was fine, but shouldn't be able to reserve since so few 17' are available. The folks at Baxters were great, highly recommend!
Develop customer ser
Jess was so helpful and understanding. "If" needed again I will go to them.
They could have cleaned out all of the garbage or had previous renter do it!
I have used U Haul for many years in both Canada and the US. This location required me to give a backup name and phone number 'in case the trailer is not returned'. I have never had to supply such information before. I was told they couldn't rent the trailer to me without it. I found this to be distrustful and insulting. I will not use this location again and would steer anyone away from using this location.
Reserved the 26' truck and received a confirmation email stating that the truck was â€œreservedâ€ and â€œguaranteedâ€ for pickup. It wasn't until after I paid that I found out that they had changed it to the 15' truck. Because I did not have the right size truck, I was not able to move all of my belongings and had to pay for another month of storage as well as having to pay another crew to make a second trip the following weekend. This was not the fault of the location where I picked up the truck as it was changed within the system