Customer Reviews for Whynots Services Ltd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Whynots Services Ltd

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Benker K. on

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jeff M. on

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Sarah C. on

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I appreciated that this pick up location was a Gas/Service station, making refueling a snap. Mine was a weekend, on-line pickup so I didn't actually interact with anyone I could comment on from a service perspective, but the on-line process, although lengthy, was simple.

Derhyk W. on

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Every thing was perfect. Great represesative for U- Haul

TERRY W. on

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Grant W. on

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I attended the location and made the reservation with a real person that was very helpful. They did not have the size of veh I needed but I got a larger one at the same price. They were not open on the Week-end but I was allowed to get the truck earlier which was a help for me so all went well.

DAVID B. on

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Brenda H. on

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The only bright spot in the entire experence

Robert M. on

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The price advertised was $29, I used the truck for a few hours - and ended up paying $138 plus $25 in gas.. I only used quarter of a tank of gas, so I didn't put many kilometers on at all! I did not receive a deposit back. I was very surprised that the bill was over $100 what I expected.

Holly O. on

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Diane C. on

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Shelley B. on

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Diane C. on

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Randall H. on

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They had no one on site that could do the “paperwork “ for the haul. Had to wait for the person to be called back to the service counter. They were not on site. Unnecessary wait , other then that friendly service.

Alicia G. on

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Great service, thanks!

Willo T. on

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susan L. on

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Grant W. on

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J. Leo C. on

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Shelia was fantastic to work with. Very accommodating.

Jody W. on

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Joe H. on

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The truck box still had debris in it especially the attic area.

tanya M. on

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SANDRA G. on

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Every person I spoke to gave me a different cost. The phone sales person quoted me one price which was not what was in the system when I went to pay for the rental. In addition to the price per day being different than I saw online she inputted 3 days into the system instead of the one day. When I met with the staff during pick up we identified that I actually only needed to rent for one day but the system wouldn't allow her to go down to one day, she was able to reduce the rental to two days as I originally requested. Very confusing and frustrating. The staff at the pick up location were excellent to deal with, the service rep did her best to rectify the errors made but the phone sales rep.

Karen U. on

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Andrea R. on

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MARK B. on

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Thomas B. on

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Ian C. on

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CINDY D. on

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They are Very Helpful and I would highly recommend this location!!

Borden W. on

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Gary K. on

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robert L. on

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Kim M. on

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Chris E. on

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Longer hours for returns.

Jane S. on

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great service, thanks Sheila!

Gary J. on

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Sherman O. on

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Sheila, the U-Haul manager was super, most understanding , cooperative, accommodating and pleasant. I will definitely rent from her again and absolutely recommend her to all my friends needing a rental..

Donna L. on

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Debbie H. on

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Peter J. on

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MAX T. on

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Very helpful in the midst of a lot of confusion from the Uhaul organization when it came to booking the Uhaul. The Uhaul company called me or emailed me 5 times with different information and pick up locations. Information was never recorded and I always had to start from scratch. I was given different locations and different information. This Uhaul pick up had a person who was great at dealing with a annoyed and frustrated customer.

DORIS T. on

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U-Haul switched our vehicle at the last minute. The vehicle was far too big and used a lot more gas than we planned. All this with no compensation. Then we had to drive almost 2000 kilometres with no cruise control. Disgusting. If there are any problems it is the fault of U-Haul and not the people running this outlet. The staff member we dealt with was extremely pleasant and couldn't have been more helpful

Alan J. on

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Glen T. on

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Gave 2 drop off locations in Bridgewater NS that have not dealt with U haul for many years.After phoning the 3rd time we were given the correct location.U Haul should keep their web sites up to date.

Darrell C. on

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