Customer Reviews for Wichita Falls Self Storage
(U-Haul Neighborhood Dealer)

34 reviews

5432 Southwest Pkwy   Wichita Falls, TX 76310

(940) 257-6494

Office Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(940) 257-6494

5432 Southwest Pkwy
Wichita Falls, TX 76310

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Location details
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

After hours drop off. Where whom ever the ladie is that came to the location demanding things be moved, multiple times. And proceeded to curse me out calling me a a**hole and other things. I did all thing my self including check out unhooking tow dolly and moving truck to multiple locations. This location is one no matter who i talk to will pretty much always have a bad review from me and would never recommend. Not even to someone i may dislike. Absolutly the worst exspierience from a uhaul location.

David H 
Rating:
5.0

Customer did not leave a comment.

Jose P 
Rating:
5.0

Great experience!

Thomas C 
Rating:
5.0

Customer did not leave a comment.

Patrick M 
Rating:
5.0

Great employees, attention to detail , great to have this place as a drop location

ELIZABETH B 
Rating:
5.0

Customer did not leave a comment.

Kit W 
Rating:
5.0

Customer did not leave a comment.

CHARLES S 
Rating:
4.0

Customer did not leave a comment.

TERRAN W 
Rating:
5.0

Customer did not leave a comment.

Jennifer P 
Rating:
5.0

April (the manager) was very helpful and knowledgeable. I would highly recommend this location for renting.

JAMES W 
Rating:
5.0

Customer did not leave a comment.

LINDA B 
Rating:
5.0

Perfect customer service!!! Great staff to deal with !!!!

Sharon W 
Rating:
5.0

Customer did not leave a comment.

Yevonne L 
Rating:
5.0

Customer did not leave a comment.

BARRY D 
Rating:
5.0

Great staff

richard b 
Rating:
5.0

Best Storage and U-Haul I have ever been too!! Great lady’s!!

THOMAS C 
Rating:
5.0

Customer did not leave a comment.

Tammy J 
Rating:
5.0

Customer did not leave a comment.

THOMAS L 
Rating:
5.0

Customer did not leave a comment.

LORLYN R 
Rating:
5.0

Customer did not leave a comment.

Kevin D 
Rating:
5.0

April was awesome

NORMAN H 
Rating:
5.0

Customer did not leave a comment.

Jennifer W 
Rating:
5.0

We have rented a truck from this location before. Catherine helped us. She is very friendly and helpful.

LORI S 
Rating:
4.0

Customer did not leave a comment.

WYNTER A 
Rating:
5.0

Friendly, knowledgeable, efficient staff. Lovely, clean facility! This is my second time getting a uhaul here and this is the only place I will work with from now on!

TIFFANY P 
Rating:
3.0

Customer did not leave a comment.

KAILYN M 
Rating:
5.0

Customer did not leave a comment.

TINA S 
Rating:
5.0

The agent I work with was amazing and friendly. 5 stars I would rent from here again because of her.

Chris A 
Rating:
5.0

Drop off was especially easy. We left the trailer at Wichita Falls Self Storage after hours. It was checked in for us Saturday morning and a receipt was emailed to me.

LINDA F 
Rating:
4.0

Customer did not leave a comment.

Steven H 
Rating:
5.0

Customer did not leave a comment.

MARK M 
Rating:
5.0

The employees working the office were very friendly and welcoming. They even helped disconnect the trailer. Thanks ladies!

Dominic K 
Rating:
4.0

More information as to where too park if using after hours drop off.

Robert M 
Rating:
5.0

Wasn't easily noticeable from the street. Otherwise, they did a good job.

Kenneth M 
No reviews have been submitted for this location.
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